Avis clients France Trampoline

4.7 /5
21753 avis clients
5/5
May 31, 2020
very good product
5/5
May 31, 2020
Very good service and excellent advice
4/5
May 31, 2020
Quick and precise response to my email
4/5
May 30, 2020
Order: perfect Delivery: average. They used a carrier with limited availability and solutions for the delivery truck. Very friendly delivery person and in the end everything went well. Product quality: Very satisfied, a small defect after a few months, but the customer service is very efficient.
5/5
May 30, 2020
Hello, Second order placed with France Trampoline, the first for a large trampoline several years ago and I take this opportunity to say that I am very satisfied. Second order for carabiners and once again satisfied.
5/5
May 30, 2020
Order compliant, fast delivery, very good product. Thank you.
5/5
May 30, 2020
Everything went perfectly
5/5
May 30, 2020
Exactly what I wanted!
5/5
May 30, 2020
Very good quality, solid and reliable
5/5
May 30, 2020
Speed of shipping and quality of material
5/5
May 30, 2020
Great
5/5
May 30, 2020
Very professional, happy with my purchase
5/5
May 30, 2020
Perfect! Fast order and delivery.
5/5
May 30, 2020
Quality product, very fast delivery despite COVID-19
5/5
May 29, 2020
Very good
5/5
May 28, 2020
Very good site: trampoline of very good quality. Customer service very available. Delivered quickly despite the confinement.
5/5
May 28, 2020
Delivery on time, very good quality material, I recommend
4/5
May 28, 2020
Order compliant. Good product and fast delivery
4/5
May 28, 2020
Meets expectations in every way.
2/5
May 28, 2020
Almost 2 months to get springs seems a bit long to me (not helped by Chronopost, 11 days to deliver.....) I can understand regarding COVID-19 but I think you should also be more vigilant about managing your stock.
Réponse de France Trampoline - April 15, 2020
Hello, and first of all thank you for taking the time to leave us a comment. Indeed, as you pointed out, the recent events related to COVID-19 have greatly impacted our restocking, order preparation, and delivery schedules, due to reduced staff and absences for childcare. However, the situation has now returned to normal and we ask you to accept our apologies for these indeed abnormally long delays. The France Trampoline team
4/5
May 28, 2020
Very long delivery times...
5/5
May 28, 2020
Order received very, very quickly, well packaged. The product is perfect and brings joy to the children.
5/5
May 28, 2020
A quick reception of the order despite the confinement measures. Perfect communication to explain the delay. In the end, the delivery was made before the scheduled date.
4/5
May 28, 2020
Consistent quality, for consumables, pay attention to the measurements that have evolved since the launch of the products (our trampoline must be about fifteen years old)
5/5
May 28, 2020
Everything is perfect, thank you again!
5/5
May 27, 2020
Perfect. Product conforms and fast delivery.
5/5
May 27, 2020
We are delighted with our purchase during the confinement period: fast delivery and good explanation for assembly. The oval model is ideal for our small garden! A big thank you to France Trampoline!
5/5
May 27, 2020
Always perfect.
5/5
May 27, 2020
Great site. They contact you by email to make sure of your order to send the right product, and that's great!!!
5/5
May 27, 2020
Simply perfect! Very professional.
4/5
May 27, 2020
Fast delivery. Product meets my needs.
3/5
May 27, 2020
An order placed before confinement with a very long delivery time, over 6 weeks... The delivery arrives and there is an error on the order.... Had to wait an extra week...
Réponse de France Trampoline - March 23, 2020
Hello, and first of all thank you for taking the time to leave us a comment. Indeed, as you pointed out, the recent events related to Covid-19 have greatly impacted our restocking, order preparation, and delivery schedules due to reduced staff and absences for childcare. However, this does not justify the error that occurred on your order: even if the situation has now returned to normal, we ask you to accept our apologies for these indeed abnormally long delays but also particularly for the preparation error on your order. The France Trampoline team.
5/5
May 27, 2020
Very professional and friendly on the phone. The product is top-notch. Very satisfied to have my purchase from France trampoline.
5/5
May 27, 2020
Effective advice, fast delivery.
5/5
May 27, 2020
Impeccable!!
4/5
May 27, 2020
Very good.
5/5
May 26, 2020
We are extremely happy with the trampoline which is sturdy and of good quality. The only downside is the assembly: I indeed had to re-drill several holes (T-junctions) to allow the assembly of the trampoline.
5/5
May 26, 2020
Very good telephone reception and order received quickly despite the confinement circumstances.
5/5
May 26, 2020
Fast and careful delivery
5/5
May 26, 2020
Excellent product, delivery date respected. I recommend this company
5/5
May 26, 2020
Delivery on time by a professional carrier. Note that this delivery took place during the lockdown, which was all the more appreciated by the carrier!
4/5
May 26, 2020
The net is too juicy, impossible to close.
5/5
May 26, 2020
Super oval trampoline and of very good quality. The jumping mat is great... My son is delighted!!
5/5
May 26, 2020
Excellent product, delivery times respected. I recommend.
5/5
May 26, 2020
Very good service, fast. Phone service very helpful.
4/5
May 26, 2020
Good product despite a quick issue with the jumping mat that was quickly replaced via customer service. To recommend.
5/5
May 26, 2020
Trampoline of excellent quality that delights the children, I recommend this product!!
5/5
May 26, 2020
Very clear and precise site. After my online order, a salesperson even contacted me by email to make sure I hadn't made a mistake on the sizes 👍🏻 And the item received was perfect. I highly recommend
5/5
May 26, 2020
Well guided to choose the appropriate model. Precise follow-up on delivery and upon arrival, the quality product expected. Serious site.
5/5
May 26, 2020
Excellent
Be called back by an advisor

Did you not find what you were looking for?

We will call you back at no charge and answer your questions.