Avis clients France Trampoline

4.7 /5
21486 avis clients
5/5
April 2, 2020
Trampoline perfectly suited for our young gymnast (13 years), top quality!!
5/5
April 2, 2020
Seriousness and quality are present
5/5
April 2, 2020
Fast delivery. Very good product, conforms to the description. I recommend.
5/5
April 2, 2020
Overall good quality. Assembly is relatively easy with a bit of skill. I assembled it alone. However, you need to prepare the location, level horizontal ground and allow sufficient space, 2m more than the diameter of the trampoline and sufficient height. Serious packaging, sent within the announced deadlines. My little girls are having a blast!
5/5
April 2, 2020
Advice and responsiveness
5/5
April 2, 2020
Very good phone reception, attentive staff
5/5
April 2, 2020
Hello, I was very well advised and am really very satisfied with this service. I will recommend this provider without restriction. Best regards
5/5
April 2, 2020
Nothing to complain about, material, package, delivery. Everything is perfect, thank you
5/5
April 2, 2020
Very good product, well finished, well delivered, nothing to complain about
5/5
April 2, 2020
Good product. Fast delivery (before Covid!).
5/5
April 2, 2020
very responsive and fast delivery
5/5
April 1, 2020
An efficient and pleasant customer service.
2/5
April 1, 2020
Hello, Received after some research.... However, the quality needs to be reviewed, a metal joint was broken! Apparently crushed by force.... what a shame! So a new part held with duct tape!
Réponse de France Trampoline - March 14, 2020
Hello, Thank you for your comment. Could you please send us some photos of the broken part to the address contact@france-trampoline.com? We can try to see together how to resolve this issue. Best regards, the France Trampoline team
5/5
April 1, 2020
Very good phone contact, quick order, delayed delivery time (COVID-19).
5/5
April 1, 2020
Canvas conforms and of good quality, fast delivery
5/5
March 31, 2020
Great product
5/5
March 31, 2020
Perfect! Fast shipping time. Product well packaged. I highly recommend.
5/5
March 30, 2020
The service provided is of quality, the advisor gave us very good "advice" and immediately indicated the steps to follow. Following the COVID-19 crisis, we still have not received our order which is stuck at the relay, so we cannot evaluate the quality of the product.
5/5
March 30, 2020
replacement article 10 years later it's great follow-up
5/5
March 30, 2020
Very satisfied with my order, my grandson is delighted with his basketball hoop, I will not hesitate to recommend on occasion, thank you
5/5
March 27, 2020
very good
5/5
March 27, 2020
The net is different from the original but it fits easily.
5/5
March 26, 2020
very good advice, friendly, quick
5/5
March 26, 2020
Product conforms to what is displayed. The sturdiness is there. Fast delivery.
5/5
March 25, 2020
No problem with delivery times and the condition of the material.
5/5
March 25, 2020
Very well, easy to place an order, fast shipping, carefully packaged, quality material. Our trampoline is over 10 years old and I still find spare parts.
5/5
March 23, 2020
Very good products and very nice phone contact
5/5
March 23, 2020
Nothing to report
5/5
March 22, 2020
Very good product
5/5
March 20, 2020
Very fast shipping, super competent team, bravo don't change anything
4/5
March 20, 2020
Very good welcome from France Trampoline, but difficulty in delivering the product by the transport company: the details provided to find the location (which does not appear on GPS) were not observed and I had to intervene three times for the package to be delivered to me. It is necessary to specify to the drivers that one can use the trampoline far from GPS....
5/5
March 19, 2020
Super seller. We ordered a cover to redo our old trampoline. Before sending it to us, they checked that we had not made a mistake in our measurements.
2/5
March 19, 2020
At the end of the order, I had the possibility to make a referral for friends, giving them ***% discounts. However, it was impossible to fill in the email addresses of the people to refer. So, no referral possible. I am disappointed because I have friends who would have liked to order...
Réponse de France Trampoline - February 28, 2020
Hello, First of all, thank you for taking the time to leave us a comment. We are surprised by the difficulties you may have encountered regarding our referral offer, as it has been in place for several years and we had not received any feedback regarding a malfunction until now. Could you tell us more about the problem encountered? In addition, please feel free to send us by email at contact@france-trampoline.com the email addresses of the friends you wish to refer, we can activate the offer manually on our side. Remaining at your disposal, Best regards, The France Trampoline team
5/5
March 19, 2020
Super easy to assemble products
5/5
March 19, 2020
Fast and complete shipping
5/5
March 18, 2020
I am satisfied with my order. I have not yet been able to set up the trampoline and I hope that no part will be missing because the package arrived damaged (reported to your services). I had the opportunity to call you and the person I spoke with was very kind and responsive. The only downside will be on the delivery. The company sent a text message indicating a delivery date, then another saying that the delivery could not be finalized and asking to schedule another one via a number. Unfortunately, when I wanted to make the request, the number was unknown!! And in the end, I found the package (ballast bags) in my mailbox... packaging well damaged but fortunately the bags are intact.
5/5
March 18, 2020
Pleasant and professional welcome and advice.
4/5
March 17, 2020
Kudos to France trampoline, I made a mistake in the order. I opened the package and tried to set up the net several weeks after receipt. It was not suitable. After a phone call, they indicated the reference compatible with the trampoline (which was purchased 7-8 years ago already!). I returned the net and the new one was delivered to me very quickly. The only small criticism is that the bottom hooks are a bit simplistic and come undone when the kids jump a bit hard. The old one had hooks that held better.
4/5
March 17, 2020
No problem
5/5
March 17, 2020
The supply of spare parts is perfect, the dialogue after the order to verify if it is the right part is very useful and allows me to recommend your company.
5/5
March 17, 2020
Perfect, from ordering to delivery not forgetting the very attentive and responsive customer service.
5/5
March 16, 2020
Excellent
5/5
March 16, 2020
Excellent company, absolutely dedicated to its customers regardless of the request. Customer since 2014.
5/5
March 16, 2020
Beautiful quality, feels solid! The net is thick and more durable than other trampolines. The top arches that keep it well stretched are very appreciated. The ladder is of good quality as well. My daughters love it. I do not regret my purchase.
5/5
March 13, 2020
I dream that all shops are like yours: - Very clear and up-to-date site. - Hyper responsive and perfectly targeted advice from people who know what they are talking about without hesitation. - Correction of my order based on my existing material (old model France Trampoline). - In short, a remarkable and extremely appreciated customized service, especially don't change anything!
5/5
March 11, 2020
Order placed for replacement of the jumping mat. A salesperson called me to ensure that I had not made a mistake. He found the order for the trampoline placed by my mom about ten years ago. Very professional.
4/5
March 11, 2020
we are very satisfied with the product. your assembly video is useful. the only negative point was the delivery time, wrong package sent.
4/5
March 11, 2020
Everything was fine, except that the metal tubes of the fiberglass rods are too weak and that the stitching of some tubes is broken.
5/5
March 11, 2020
Material of very good quality.
4/5
March 11, 2020
After a phone contact with a very nice person, I easily found the products online.
Be called back by an advisor

Did you not find what you were looking for?

We will call you back at no charge and answer your questions.