Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
31 octobre 2019
I chose the cheapest delivery option and was delivered 24 hours later. Top!
5/5
30 octobre 2019
Excellent, a small assembly error and I was quickly and precisely informed that it did not affect the stability of the trampoline. One non-compliant spring but returned quickly after indication (the requested model was out of stock, which may explain this) For assembly, I still recommend using a 10mm socket wrench instead of the provided key to secure the posts, it's more practical and efficient. The delivery that requires blocking a whole day is a bit restrictive. 5 stars anyway for the trampoline that delights the children!
5/5
29 octobre 2019
The trampoline is of excellent quality, easy to assemble. My children are delighted! A big thank you
5/5
28 octobre 2019
excellent product, speed of sending the product, the product very well packaged, speed of sending and receiving nothing more to say perfect
5/5
28 octobre 2019
Excellent product. A real treat.... I recommend.
5/5
28 octobre 2019
It's nice to find spare parts, even when the original purchase is several years old.
5/5
28 octobre 2019
Very good product, delivered quickly
5/5
27 octobre 2019
Promotional item, satisfied with the speed. A bit difficult to find the appropriate delivery choice in the checkout for the low value of the item
5/5
27 octobre 2019
Very good presentation
4/5
24 octobre 2019
Ras
5/5
24 octobre 2019
*****
5/5
23 octobre 2019
Very good quality trampoline. Fast delivery.
5/5
23 octobre 2019
A satisfactory contact and an efficient interlocutor!
5/5
23 octobre 2019
Very efficient and fast
5/5
22 octobre 2019
Good service
5/5
21 octobre 2019
Delivery on time and scheduled. Perfect.
5/5
20 octobre 2019
Very well served, fast, efficient, whether it is the trampoline or the fixings.
5/5
20 octobre 2019
Very fast delivery and product in accordance with the description.
5/5
19 octobre 2019
Respect for the information given.
5/5
18 octobre 2019
Perfect
4/5
18 octobre 2019
It would be good to provide the assembly instructions for the net upon delivery.
5/5
18 octobre 2019
Fast delivery
4/5
18 octobre 2019
Satisfied
5/5
17 octobre 2019
Friendly staff and good advice over the phone. Clear technical sheet of the products. Very good quality product. Too bad the desired product was only available in two months.
5/5
17 octobre 2019
Very satisfied
5/5
16 octobre 2019
Fast and great choice.
5/5
16 octobre 2019
Great
4/5
14 octobre 2019
Good but a lot of delay due to holidays.
4/5
11 octobre 2019
Only small downside: I wanted to replace my trampoline mat in August. The product was unavailable and was supposed to be available in September. When I logged back in to order it in September, the unavailability date was extended by 6 months (March). Fortunately, your services were able to advise me on a product that could be compatible. Since then, the kids are bouncing again; Thank you for them.
5/5
10 octobre 2019
Great and efficient. Only problem was changing the relay point for the package.
5/5
9 octobre 2019
In accordance with the description.
5/5
9 octobre 2019
I ordered a replacement net. France trampoline had the purchase history of the trampoline and therefore found the reference of the item very quickly. The person on the phone was very professional and also very friendly.
5/5
9 octobre 2019
I ordered a replacement net. France trampoline had the purchase history of the trampoline and therefore found the reference of the item very quickly. The person on the phone was very professional and also very friendly.
4/5
9 octobre 2019
Delivery company is really bad. The trampoline is good.
5/5
7 octobre 2019
Satisfied
4/5
7 octobre 2019
Good product easy to install. A harness for small children should be offered
3/5
7 octobre 2019
Very good product, happy with the result. However, the assembly was not as simple as described in the video...
Réponse de France Trampoline - 16 septembre 2019
Hello, thank you for your comment! Our trampolines are designed so that their assembly can be completed in 1.5 hours by two adults, in a few steps described in the attached user manual. It is true that a single person can manage to assemble our products, but some steps will be more delicate and the total time may then exceed two hours. In any case, our team is here to assist you with any questions or advice regarding assembly: do not hesitate to contact us, we will be happy to help you! Best regards, The France Trampoline team
4/5
7 octobre 2019
A bit expensive
5/5
7 octobre 2019
The jumping mat perfectly meets my needs.
4/5
6 octobre 2019
The product seems to be of good quality and meets my expectations. The delivery was only made a week after the date the trampoline was picked up by the delivery person because he was difficult to reach by phone to set the appointment. Moreover, his email went to spam because the name may seem strange. There were promotions of ***% on newspaper websites on the internet, but they brought us back to your site without any discount!
5/5
6 octobre 2019
Very good product
5/5
4 octobre 2019
Order delivered very quickly, quality trampoline easy to assemble
5/5
3 octobre 2019
Order corresponds to expectations and fast delivery time
5/5
3 octobre 2019
Good quality product, conforms to the description and seems solid for lasting over time
5/5
2 octobre 2019
Very good service as usual
1/5
2 octobre 2019
I have had my trampoline for several years, I had to change parts after a storm because it flew away despite the anchoring kit. I bought a net that according to the description was supposed to fit but in reality it is smaller than my trampoline because it is too tight and the zipper keeps opening, the poles that were supposed to fit are too high compared to the current ones and therefore impossible to install, as well as a fiberglass spring that is too small even though it was also supposed to fit. In short, I contacted customer service and have been exchanging emails and photos with them for over a month to find out if an exchange is possible at least for the net because we will find solutions for the rest given the turn of events. A month later, I was told that the net is certainly too small for my trampoline but that in the photos I am missing a pole and that it is probably poorly attached, so it’s a never-ending cycle. I will soon put my trampoline away for the winter period and then I will no longer be able to provide photos and I feel that I will keep a very expensive order with products that I have to modify myself to fit my trampoline. In summary, it is better to buy a complete trampoline than spare parts, especially from France Trampoline. Given the turn of events, I regret not having called them and placing my order with an advisor.
Réponse de France Trampoline - 4 septembre 2019
Hello, First of all, we thank you for taking the time to leave us a comment. After checking with our advisors, we are indeed waiting for a response from you regarding the proposal that was made to send you, at our expense, a Premium replacement net with a pocket closure to address the inconveniences you may have encountered with your installation. Can you confirm the Relay point where you would like to be delivered? Remaining at your disposal, Best regards, The France Trampoline team
5/5
1 octobre 2019
Effective
5/5
1 octobre 2019
Very good, I recommend
4/5
1 octobre 2019
****
5/5
1 octobre 2019
Very short time between order and delivery. Contact with the delivery person on the day of delivery. Very happy with the product. Quality/price ratio: nothing to say.
Be called back by an advisor

Did you not find what you were looking for?

We will call you back at no charge and answer your questions.