Avis clients France Trampoline

Satisfied

Friendly staff and good advice over the phone. Clear technical sheet of the products. Very good quality product. Too bad the desired product was only available in two months.

Very satisfied

Fast and great choice.

Great

Good but a lot of delay due to holidays.

Only small downside: I wanted to replace my trampoline mat in August. The product was unavailable and was supposed to be available in September. When I logged back in to order it in September, the unavailability date was extended by 6 months (March). Fortunately, your services were able to advise me on a product that could be compatible. Since then, the kids are bouncing again; Thank you for them.

Great and efficient. Only problem was changing the relay point for the package.

In accordance with the description.

I ordered a replacement net. France trampoline had the purchase history of the trampoline and therefore found the reference of the item very quickly. The person on the phone was very professional and also very friendly.

I ordered a replacement net. France trampoline had the purchase history of the trampoline and therefore found the reference of the item very quickly. The person on the phone was very professional and also very friendly.

Delivery company is really bad. The trampoline is good.

Satisfied

Good product easy to install. A harness for small children should be offered

Very good product, happy with the result. However, the assembly was not as simple as described in the video...

A bit expensive

The jumping mat perfectly meets my needs.

The product seems to be of good quality and meets my expectations. The delivery was only made a week after the date the trampoline was picked up by the delivery person because he was difficult to reach by phone to set the appointment. Moreover, his email went to spam because the name may seem strange. There were promotions of ***% on newspaper websites on the internet, but they brought us back to your site without any discount!

Very good product

Order delivered very quickly, quality trampoline easy to assemble

Order corresponds to expectations and fast delivery time

Good quality product, conforms to the description and seems solid for lasting over time

Very good service as usual

I have had my trampoline for several years, I had to change parts after a storm because it flew away despite the anchoring kit. I bought a net that according to the description was supposed to fit but in reality it is smaller than my trampoline because it is too tight and the zipper keeps opening, the poles that were supposed to fit are too high compared to the current ones and therefore impossible to install, as well as a fiberglass spring that is too small even though it was also supposed to fit. In short, I contacted customer service and have been exchanging emails and photos with them for over a month to find out if an exchange is possible at least for the net because we will find solutions for the rest given the turn of events. A month later, I was told that the net is certainly too small for my trampoline but that in the photos I am missing a pole and that it is probably poorly attached, so it’s a never-ending cycle. I will soon put my trampoline away for the winter period and then I will no longer be able to provide photos and I feel that I will keep a very expensive order with products that I have to modify myself to fit my trampoline. In summary, it is better to buy a complete trampoline than spare parts, especially from France Trampoline. Given the turn of events, I regret not having called them and placing my order with an advisor.

Effective

Very good, I recommend

****

Very short time between order and delivery. Contact with the delivery person on the day of delivery. Very happy with the product. Quality/price ratio: nothing to say.

Fast clear efficient

Very good!

Nothing to report

very satisfied

Very good customer service

Fast, efficient. Product seems to be of very good quality, to be verified over time!

While you handed the package to the carrier on Monday, who is 15 km from the recipient's address, it was delivered the following Friday, which is just in time for the desired date. Too bad!

great

Serious site, delivery on time as announced.

Fast and careful delivery, excellent quality product

Very fast delivery, top packaging, but the assembly instructions leave something to be desired for novices... It is possible that you improve it, then you would have 5 stars.

Very satisfied.

Excellence at all levels, high-quality product like the service, I highly recommend France Trampoline;

Fast delivery despite the weekend and ordering at the last minute, deadline respected, product very well packaged

Hello, Thank you for the customer service! Everything is back to normal: my net is positioned well. Very professional.

Excellent.

A customer for several years, the products are of great quality and the France Trampoline team is always attentive and responsive when needed.

Material corresponding to our expectations. Correct delivery service.

Very good

Very good phone reception, very professional

Great

very happy with my purchase and my daughter is delighted ;)