Avis clients France Trampoline

4.7 /5
22129 avis clients
5/5
June 1, 2020
Quality product, ultra-fast delivery
5/5
June 1, 2020
Product conforms.
4/5
June 1, 2020
Fast delivery time. However, it is a pity to have to request the assembly instructions after delivery. It could have been included with the product or more ecologically, via access on your site.
5/5
June 1, 2020
Very good service. The trampoline meets our expectations and is very sturdy. However, we fixed the legs in concrete because we have a lot of wind. Perfect!
5/5
June 1, 2020
Quality product, fast delivery
1/5
June 1, 2020
One part is not suitable and proves to be unsafe for the use of the whole. We did not receive a response to our request made by email with attached photographs as requested. We cannot develop our site with this type of material under these conditions.
Réponse de France Trampoline - April 23, 2020
Hello, we are sorry to hear that your order did not meet your satisfaction. We were able to verify your file and a return has been immediately scheduled. According to the information we have, this new order was indeed delivered to you on May 4th. We hope that this one will suit you! The France Trampoline team
5/5
June 1, 2020
Good
5/5
June 1, 2020
Excellent product. The protective cushions disintegrate much less quickly than those from China. Sure, it costs more, but I return to France Trampoline for the quality!
5/5
June 1, 2020
Very good
5/5
June 1, 2020
Quality product, fast delivery... the best of trampolines
5/5
June 1, 2020
Nothing to report, everything was perfect
3/5
June 1, 2020
For the order, everything went well, this is the second time I am renewing accessories for our trampoline, but I am a bit disappointed with the evolution of the quality of the products received, especially for the perimeter net as a whole and the new system for fixing the peripheral mat, but you can contact me to discuss it, I am at your disposal. Best regards. ***.
Réponse de France Trampoline - April 16, 2020
Hello, and first of all thank you for taking the time to leave us this comment. Regarding the perceived quality of the net, it does seem thinner because the material of the net has evolved over the years as you have noticed. However, we guarantee that the quality and resistance of this net have nothing to envy from the model you had until now on your trampoline. Please do not hesitate to get back to us for any questions, we remain at your disposal. The France Trampoline team
5/5
May 31, 2020
The spare parts for my trampoline met my expectations.
4/5
May 31, 2020
I am satisfied with my order, product compliant with my expectations.
5/5
May 31, 2020
very good quality of the trampoline as well as a very good responsiveness of the France trampoline team for customer service despite the confinement conditions.
5/5
May 31, 2020
Excellent service and the product is of quality!
5/5
May 31, 2020
Very good service
4/5
May 31, 2020
Very good site, nothing to complain about
5/5
May 31, 2020
Very responsive, product conforms to the description
5/5
May 31, 2020
Very good
5/5
May 31, 2020
Very good. Delivered very quickly
5/5
May 31, 2020
Very good
5/5
May 31, 2020
Compliant with the description and received quickly
5/5
May 31, 2020
Very happy with the quality of the product and the transport
5/5
May 31, 2020
this kit is very complete, easy to install! simply perfect.
4/5
May 31, 2020
Good product and serious.
5/5
May 31, 2020
Excellent service and follow-up during a complex COVID-19 period. Kudos for your professionalism that allowed our daughter to enjoy her confinement.
5/5
May 31, 2020
very good product
5/5
May 31, 2020
Very good service and excellent advice
4/5
May 31, 2020
Quick and precise response to my email
4/5
May 30, 2020
Order: perfect Delivery: average. They used a carrier with limited availability and solutions for the delivery truck. Very friendly delivery person and in the end everything went well. Product quality: Very satisfied, a small defect after a few months, but the customer service is very efficient.
5/5
May 30, 2020
Hello, Second order placed with France Trampoline, the first for a large trampoline several years ago and I take this opportunity to say that I am very satisfied. Second order for carabiners and once again satisfied.
5/5
May 30, 2020
Order compliant, fast delivery, very good product. Thank you.
5/5
May 30, 2020
Everything went perfectly
5/5
May 30, 2020
Exactly what I wanted!
5/5
May 30, 2020
Very good quality, solid and reliable
5/5
May 30, 2020
Speed of shipping and quality of material
5/5
May 30, 2020
Great
5/5
May 30, 2020
Very professional, happy with my purchase
5/5
May 30, 2020
Perfect! Fast order and delivery.
5/5
May 30, 2020
Quality product, very fast delivery despite COVID-19
5/5
May 29, 2020
Very good
5/5
May 28, 2020
Very good site: trampoline of very good quality. Customer service very available. Delivered quickly despite the confinement.
5/5
May 28, 2020
Delivery on time, very good quality material, I recommend
4/5
May 28, 2020
Order compliant. Good product and fast delivery
4/5
May 28, 2020
Meets expectations in every way.
2/5
May 28, 2020
Almost 2 months to get springs seems a bit long to me (not helped by Chronopost, 11 days to deliver.....) I can understand regarding COVID-19 but I think you should also be more vigilant about managing your stock.
Réponse de France Trampoline - April 15, 2020
Hello, and first of all thank you for taking the time to leave us a comment. Indeed, as you pointed out, the recent events related to COVID-19 have greatly impacted our restocking, order preparation, and delivery schedules, due to reduced staff and absences for childcare. However, the situation has now returned to normal and we ask you to accept our apologies for these indeed abnormally long delays. The France Trampoline team
4/5
May 28, 2020
Very long delivery times...
5/5
May 28, 2020
Order received very, very quickly, well packaged. The product is perfect and brings joy to the children.
5/5
May 28, 2020
A quick reception of the order despite the confinement measures. Perfect communication to explain the delay. In the end, the delivery was made before the scheduled date.
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