Avis clients France Trampoline

4.7 /5
21753 avis clients
5/5
April 5, 2020
Perfect
5/5
April 4, 2020
In accordance with the order and delivered on time.
4/5
April 3, 2020
Good product
3/5
April 3, 2020
The product lacks attachments; the cushion does not cover the bar sufficiently; it comes off in places as soon as the children use the trampoline.
Réponse de France Trampoline - October 8, 2019
Hello, thank you for your comment. Could you please send us some photos to the address contact@france-trampoline.com? We will try to find a solution to resolve your issue. Best regards, the France Trampoline team
4/5
April 3, 2020
The quality of the trampoline is excellent and the service too (order, follow-up, reception..) The assembly of the frame was very difficult (3 adults) but FT made a appreciated commercial gesture for our children (basketball hoop + ball) In the end, very satisfied with the product
5/5
April 3, 2020
Perfect
5/5
April 3, 2020
Easy to reach and responsive to our request.
5/5
April 3, 2020
No worries regarding transport and delivery. Call beforehand and delivery to our present neighbors. Packaging is great.
5/5
April 3, 2020
Perfect
5/5
April 3, 2020
Perfect quality trampolines.
4/5
April 3, 2020
Very fast delivery. Tracking email. Nothing to complain about.
5/5
April 2, 2020
The people who inform us are very competent, they know their product. Good evening
5/5
April 2, 2020
Cover for trampoline 370 very easy to install without needing to dismantle the stakes holding the net
5/5
April 2, 2020
Trampoline perfectly suited for our young gymnast (13 years), top quality!!
5/5
April 2, 2020
Seriousness and quality are present
5/5
April 2, 2020
Fast delivery. Very good product, conforms to the description. I recommend.
5/5
April 2, 2020
Overall good quality. Assembly is relatively easy with a bit of skill. I assembled it alone. However, you need to prepare the location, level horizontal ground and allow sufficient space, 2m more than the diameter of the trampoline and sufficient height. Serious packaging, sent within the announced deadlines. My little girls are having a blast!
5/5
April 2, 2020
Advice and responsiveness
5/5
April 2, 2020
Very good phone reception, attentive staff
5/5
April 2, 2020
Hello, I was very well advised and am really very satisfied with this service. I will recommend this provider without restriction. Best regards
5/5
April 2, 2020
Nothing to complain about, material, package, delivery. Everything is perfect, thank you
5/5
April 2, 2020
Very good product, well finished, well delivered, nothing to complain about
5/5
April 2, 2020
Good product. Fast delivery (before Covid!).
5/5
April 2, 2020
very responsive and fast delivery
5/5
April 1, 2020
An efficient and pleasant customer service.
2/5
April 1, 2020
Hello, Received after some research.... However, the quality needs to be reviewed, a metal joint was broken! Apparently crushed by force.... what a shame! So a new part held with duct tape!
Réponse de France Trampoline - March 14, 2020
Hello, Thank you for your comment. Could you please send us some photos of the broken part to the address contact@france-trampoline.com? We can try to see together how to resolve this issue. Best regards, the France Trampoline team
5/5
April 1, 2020
Very good phone contact, quick order, delayed delivery time (COVID-19).
5/5
April 1, 2020
Canvas conforms and of good quality, fast delivery
5/5
March 31, 2020
Great product
5/5
March 31, 2020
Perfect! Fast shipping time. Product well packaged. I highly recommend.
5/5
March 30, 2020
The service provided is of quality, the advisor gave us very good "advice" and immediately indicated the steps to follow. Following the COVID-19 crisis, we still have not received our order which is stuck at the relay, so we cannot evaluate the quality of the product.
5/5
March 30, 2020
replacement article 10 years later it's great follow-up
5/5
March 30, 2020
Very satisfied with my order, my grandson is delighted with his basketball hoop, I will not hesitate to recommend on occasion, thank you
5/5
March 27, 2020
very good
5/5
March 27, 2020
The net is different from the original but it fits easily.
5/5
March 26, 2020
very good advice, friendly, quick
5/5
March 26, 2020
Product conforms to what is displayed. The sturdiness is there. Fast delivery.
5/5
March 25, 2020
No problem with delivery times and the condition of the material.
5/5
March 25, 2020
Very well, easy to place an order, fast shipping, carefully packaged, quality material. Our trampoline is over 10 years old and I still find spare parts.
5/5
March 23, 2020
Very good products and very nice phone contact
5/5
March 23, 2020
Nothing to report
5/5
March 22, 2020
Very good product
5/5
March 20, 2020
Very fast shipping, super competent team, bravo don't change anything
4/5
March 20, 2020
Very good welcome from France Trampoline, but difficulty in delivering the product by the transport company: the details provided to find the location (which does not appear on GPS) were not observed and I had to intervene three times for the package to be delivered to me. It is necessary to specify to the drivers that one can use the trampoline far from GPS....
5/5
March 19, 2020
Super seller. We ordered a cover to redo our old trampoline. Before sending it to us, they checked that we had not made a mistake in our measurements.
2/5
March 19, 2020
At the end of the order, I had the possibility to make a referral for friends, giving them ***% discounts. However, it was impossible to fill in the email addresses of the people to refer. So, no referral possible. I am disappointed because I have friends who would have liked to order...
Réponse de France Trampoline - February 28, 2020
Hello, First of all, thank you for taking the time to leave us a comment. We are surprised by the difficulties you may have encountered regarding our referral offer, as it has been in place for several years and we had not received any feedback regarding a malfunction until now. Could you tell us more about the problem encountered? In addition, please feel free to send us by email at contact@france-trampoline.com the email addresses of the friends you wish to refer, we can activate the offer manually on our side. Remaining at your disposal, Best regards, The France Trampoline team
5/5
March 19, 2020
Super easy to assemble products
5/5
March 19, 2020
Fast and complete shipping
5/5
March 18, 2020
I am satisfied with my order. I have not yet been able to set up the trampoline and I hope that no part will be missing because the package arrived damaged (reported to your services). I had the opportunity to call you and the person I spoke with was very kind and responsive. The only downside will be on the delivery. The company sent a text message indicating a delivery date, then another saying that the delivery could not be finalized and asking to schedule another one via a number. Unfortunately, when I wanted to make the request, the number was unknown!! And in the end, I found the package (ballast bags) in my mailbox... packaging well damaged but fortunately the bags are intact.
5/5
March 18, 2020
Pleasant and professional welcome and advice.
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