Avis clients France Trampoline

4.7 /5
21753 avis clients
4/5
March 17, 2020
Kudos to France trampoline, I made a mistake in the order. I opened the package and tried to set up the net several weeks after receipt. It was not suitable. After a phone call, they indicated the reference compatible with the trampoline (which was purchased 7-8 years ago already!). I returned the net and the new one was delivered to me very quickly. The only small criticism is that the bottom hooks are a bit simplistic and come undone when the kids jump a bit hard. The old one had hooks that held better.
4/5
March 17, 2020
No problem
5/5
March 17, 2020
The supply of spare parts is perfect, the dialogue after the order to verify if it is the right part is very useful and allows me to recommend your company.
5/5
March 17, 2020
Perfect, from ordering to delivery not forgetting the very attentive and responsive customer service.
5/5
March 16, 2020
Excellent
5/5
March 16, 2020
Excellent company, absolutely dedicated to its customers regardless of the request. Customer since 2014.
5/5
March 16, 2020
Beautiful quality, feels solid! The net is thick and more durable than other trampolines. The top arches that keep it well stretched are very appreciated. The ladder is of good quality as well. My daughters love it. I do not regret my purchase.
5/5
March 13, 2020
I dream that all shops are like yours: - Very clear and up-to-date site. - Hyper responsive and perfectly targeted advice from people who know what they are talking about without hesitation. - Correction of my order based on my existing material (old model France Trampoline). - In short, a remarkable and extremely appreciated customized service, especially don't change anything!
5/5
March 11, 2020
Order placed for replacement of the jumping mat. A salesperson called me to ensure that I had not made a mistake. He found the order for the trampoline placed by my mom about ten years ago. Very professional.
4/5
March 11, 2020
we are very satisfied with the product. your assembly video is useful. the only negative point was the delivery time, wrong package sent.
4/5
March 11, 2020
Everything was fine, except that the metal tubes of the fiberglass rods are too weak and that the stitching of some tubes is broken.
5/5
March 11, 2020
Material of very good quality.
4/5
March 11, 2020
After a phone contact with a very nice person, I easily found the products online.
5/5
March 10, 2020
Fast and excellent communication and advice.
5/5
March 10, 2020
Fast, efficient, product conforms to the description, robust and easy to set up
5/5
March 9, 2020
good phone advice, good product, not too difficult to install with a very good result. Spare parts a bit expensive though (like everywhere)
5/5
March 9, 2020
Very efficient order tracking, found an order placed 10 years ago to allow me to repurchase parts.
4/5
March 9, 2020
Ordering on the site is very simple and well described. The quality of the product is excellent, assembly is simple if you are a bit handy. Weak point, the delivery service, really bad. The schedule, or can we say the time slot was not respected. Too bad.
4/5
March 8, 2020
The trampoline is very well designed in terms of net placement (poles on the outside). However, the assembly instructions need to be revised, I had to guess how to assemble certain elements myself.
4/5
March 8, 2020
The delivery person left the package (80kg) at the foot of the truck and Ciao! figure it out! Other than that everything was perfect ;)
5/5
March 8, 2020
Trampoline received quickly, conforms to the description, we are delighted with this purchase.
5/5
March 6, 2020
Very good quality (+3 years since purchase) solid materials The trampoline is brought in every winter 2 people needed for assembly 2-3 hours The + Spare parts sold as needed alerts in case of strong winds by email Professional delivery service The children are growing but the trampoline is big enough and can be used the same way as 3 years ago without the risk of bumping into each other
5/5
March 6, 2020
Our daughters are super happy with our zip line, it's not given to everyone to have a zip line in their garden.
5/5
March 5, 2020
very fast delivery with all the elements corresponding to my needs
5/5
March 5, 2020
order/delivery time very short; trampoline conforms to the description and photos. Very nice quality product
5/5
March 4, 2020
All good
4/5
March 4, 2020
the delivery person did not notify of his passage and left the package in my garden without my permission and without warning me!!!
5/5
March 4, 2020
11 years after the purchase we can still get all the spare parts for my trampoline. That's great!
5/5
March 3, 2020
very good service
5/5
March 2, 2020
Very helpful customer service on the phone, practical website, delivery without problems, good material. Thank you
5/5
March 2, 2020
Order following a phone call for information. Satisfied with the information provided by the technician and the possibility of ordering online. Trampoline assembled later in several parts, one of which was done only by teenagers. Instruction manual very clear, well detailed and easy to assemble (compared to our last purchase from you, 5 years ago, of a round trampoline).
5/5
February 29, 2020
Very good site
5/5
February 27, 2020
Very good team
4/5
February 27, 2020
Product sent quickly.
5/5
February 27, 2020
Delivery, packaging, and timing: very good. Assembly a bit complicated for the trampoline (especially the metal structure with the junction T's). Excellent quality of materials and very good bounce.
5/5
February 27, 2020
Fast and careful delivery.
5/5
February 26, 2020
very good customer support, shipped the same day, impeccable.
5/5
February 26, 2020
Order by phone. Very professional and pleasant
5/5
February 25, 2020
Very satisfied with the product, the delay, and the site.
5/5
February 25, 2020
We ordered the ninja course and a slackline for our 7-year-old son for Christmas. These products are of excellent quality. One piece was missing from the slackline but France Trampoline quickly sent it to us without any problem, which is really appreciated. I recommend them to you.
5/5
February 25, 2020
Quality materials, easy assembly, and good safety for children. Fast delivery. Happy with my purchase
5/5
February 24, 2020
Trampoline delivered quickly as planned. Super quality, very bouncy!
4/5
February 24, 2020
4 stars
4/5
February 24, 2020
-
5/5
February 23, 2020
I am very happy with my purchase. This is our second trampoline purchase (we got a bigger one because the kids have grown), and the quality is there, no doubt about it. On the day of assembly, we all tried it. The kids are adamant, the jumps are higher, in short, we are satisfied.
5/5
February 20, 2020
Excellent reception and commercial management, very great flexibility of the person I spoke to online, product delivered on time. Perfect
5/5
February 19, 2020
Very good
5/5
February 19, 2020
perfect service!
5/5
February 19, 2020
Excellent service, very satisfied
5/5
February 18, 2020
I was very well received
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