Avis clients France Trampoline

4.7 /5
21475 avis clients
4/5
September 6, 2019
Very good responsiveness to purchase. Shipping service poor
5/5
September 5, 2019
Spare parts reference very easy to find on the site. Order received quickly. Perfect!!
5/5
September 5, 2019
Very good product
4/5
September 4, 2019
Very good product, we had difficulties assembling the elements on the structure, the parts did not fit together, we had to sand and oil them. Otherwise, the product is of very good quality.
1/5
September 4, 2019
The net ordered as a replacement is not of the same quality as the previous one. The 2 edges do not meet, the previous one had 2 zippers and therefore a much easier way to enter the trampoline.
Réponse de France Trampoline - August 17, 2019
Hello, and first of all thank you for taking the time to leave us a comment. Indeed, for safety standards reasons, it is no longer possible on the new trampoline nets to have an opening with a zip door in the shape of an 'L'. The new opening system is therefore based on a vertical zip that opens the entire height of the net to maintain easy entry and exit from the trampoline. We hope that this net will still bring you complete satisfaction and wish you very good moments on your trampoline! The France Trampoline team
5/5
September 4, 2019
Very sturdy product and fast delivery. Thank you
5/5
September 3, 2019
Your telephone services for placing my order are very good, very attentive, very professional ... I am completely satisfied
5/5
September 3, 2019
French site, very serious, I have been a customer for years, I recommend this site!
5/5
September 3, 2019
Good quality product.
4/5
September 3, 2019
Cushion attachment not great, the tensioners pop off... Maybe it's just me... Otherwise very good, my children really enjoy it.
4/5
September 3, 2019
Just a reservation about the delivery said to be by appointment. The appointment was from 8 am to 6 pm. Then the driver is supposed to call 1 hour before, in my case he was already at my house! Best regards.
5/5
September 3, 2019
I easily obtained service by phone.
4/5
September 3, 2019
Delivery by semi but access only possible for a light vehicle so unloading far from the house.
5/5
September 3, 2019
Very professional company and very pleasant relations.
5/5
September 3, 2019
Very good.
5/5
September 2, 2019
Products of very good quality. Needed to replace the protective net after 6 years of use. After-sales service of very high quality. Order received the next day.
4/5
September 2, 2019
Nothing to report. Quality delivery and on time.
5/5
September 2, 2019
Very good product, easy to assemble.
5/5
September 2, 2019
Sent on time, good packaging, perfectly conforms to the description. I wanted hooks that seemed to facilitate the setup. And it's true, it was easy and well adapted to my trampoline. Indeed, you need to try to stretch it well to avoid water pooling in case of rain or at least create a channel for the water to be evacuated more easily. In any case, it eventually dries and stays neat and clean.
5/5
September 2, 2019
Perfect, deadline respected. Fits perfectly. Quality is on point!
5/5
September 2, 2019
Perfect.
5/5
September 2, 2019
Very good product, home delivery by carrier.
5/5
September 2, 2019
Product left in the mailbox within the allotted time.
4/5
September 2, 2019
Material conforms to order, satisfied.
5/5
September 2, 2019
Received on time, impeccable product. Very satisfied with this purchase.
5/5
September 1, 2019
Product corresponds to my order. Very fast delivery.
5/5
September 1, 2019
A quality trampoline, the kids are thrilled. The after-sales service is very efficient. I recommend France trampoline.
5/5
September 1, 2019
Very good product. Very good quality in terms of the frame, net, and opening. The bounce of the mat is very good for both adults and children. Assembly is relatively simple given the size of the trampoline.
5/5
September 1, 2019
Shipped on time, product conforms to the advertisement.
5/5
September 1, 2019
Excellent after-sales service, super efficient. My trampoline net was torn while it was still under warranty, they sent me a new one at their expense, including shipping. I recommended them to my friends who also placed an order. Exceptional quality of the products too!
5/5
September 1, 2019
Product provided quickly, and conforms to the description.
5/5
September 1, 2019
Everything was perfect.
5/5
September 1, 2019
Very easy to assemble and completely corresponds to what we wanted.
5/5
September 1, 2019
Good quality products delivered quickly and in excellent condition.
5/5
September 1, 2019
Perfect, thank you. Very good quality product, good delivery very correct.
5/5
August 31, 2019
Despite a distant delivery date requested, the reception was made on the scheduled date. The assembly of the trampoline is long but the explanations are satisfactory. Good quality product and made in France.
5/5
August 30, 2019
Good quality.
5/5
August 30, 2019
Very good.
5/5
August 30, 2019
Very easy to assemble trampoline, easy to understand instructions and excellent product.
2/5
August 30, 2019
The received products are of good quality, no problems there. However, when I place my order, I am told that everything is in stock and at the time of payment, I am told 5 days delay for delivery. Great. 10 days later still nothing. I check my inbox and there is a message informing me that there are stock shortages and that I will receive my order as soon as you have received it but without any delay. I was very unhappy. I had to wait 1 month before being delivered. So half of the holidays without a trampoline for the children. Too bad. The rating could have been perfect.
Réponse de France Trampoline - July 9, 2019
Hello, and first of all, thank you for taking the time to leave us a comment. We are sorry that the supply times did not bring you complete satisfaction. We always make sure to indicate on the product detail sheet as well as during the order validation the estimated shipping dates of the products to avoid any unpleasant surprises. In your case, the information may not have been indicated clearly enough: we take note of this to avoid this situation happening again in the future and we apologize for the inconveniences encountered. We remain at your disposal for any questions. Best regards, the France Trampoline team.
4/5
August 30, 2019
Entry and departure of the order ultra-fast. However, for the carrier, it's one star, very unpleasant on the phone when making the appointment, as for the driver, nothing to say.
5/5
August 29, 2019
Fast and efficient service, excellent quality trampoline.
5/5
August 28, 2019
Very professional, quality material and very good and responsive after-sales service, which is appreciated with impatient children.
5/5
August 28, 2019
Everything went well.
5/5
August 28, 2019
Delivery time in accordance with what is announced on the site. High-quality material compared to everything I saw before my purchase. A phone number with someone on the line in case of problems. Very happy with my purchase that I do not regret at all and that I even recommend.
5/5
August 28, 2019
Perfect despite a slightly light assembly manual.
4/5
August 28, 2019
The only difficulty encountered was assembling the frame of the trampoline base! But we managed to get through it with energy and more time. It creates memories! Very satisfied with our purchase, delivery was perfect, good proportions of the trampoline, bounce, safety, and incidentally, it is very comfortable for a nap in the open air!
4/5
August 28, 2019
Very good.
4/5
August 27, 2019
Great.. Thank you.
4/5
August 27, 2019
Product meets expectations.
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