Avis clients France Trampoline

4.7 /5
21753 avis clients
4/5
January 12, 2020
No problem, delivery on time.
5/5
January 12, 2020
No issues.
5/5
January 11, 2020
Very good. Order shipped quickly. No issues.
4/5
January 10, 2020
Perfect but assembly a bit laborious. Assembly manual lacks clarity.
5/5
January 9, 2020
Very happy with my purchase, I was very well informed and the delivery is fast.
5/5
January 8, 2020
Good responsiveness and super product
4/5
January 8, 2020
No problem with the product. Less satisfied with the carrier who did not respect the indicated date.
5/5
January 8, 2020
Very good contact pre and post-purchase with telephone support, good relationship and good advice. The quality of the product (Wow) is impressive, especially on the steel frame. The manual could benefit from additional explanations, such as on the assembly of the sleeve protections on the net fixing tubes, or the installation of the protective cover. Last less positive note, I receive spam for a clearly unsolicited advertising campaign barely a week after the purchase. That's good thanks, I just bought a trampoline, I don't collect them. And I don't like spam.
4/5
January 8, 2020
Everything went well. Excellent service
5/5
January 8, 2020
I am very satisfied with the quality and customer follow-up. Indeed, I expressed my disappointment because the delivery was longer than expected. You found a solution quickly and I was able to be delivered on time. Thank you very much for this gesture!
5/5
January 7, 2020
Very good explanations
3/5
January 7, 2020
Hello, the package arrived well but the delivery person left all the packages in the middle of the road, without checking if my husband needed help!!! Moreover, he was so rushed that he neither rang nor knocked and was ready to leave if we hadn't come out hearing the noise of his vehicle!!! Thank you.
Réponse de France Trampoline - December 22, 2019
Hello, and thank you for your comment. We are sorry for the quality of service provided for the delivery of your trampoline: during the holiday season, carriers are unfortunately overloaded and this very busy period can sometimes lead to this kind of situation. We will make sure to pass on the information to the carrier nonetheless, and we apologize for the inconvenience caused. Best regards, the France Trampoline team.
5/5
January 7, 2020
The online site is well informed. Good quality product No regrets.
5/5
January 7, 2020
Very good customer service
5/5
January 7, 2020
Very satisfied! Less than 48 hours between the order and delivery.
5/5
January 6, 2020
Clear and simple site. High quality product, the children ...and their dad are very happy.
5/5
January 6, 2020
Everything went very well, the order was delivered on time and the product meets my expectations.
5/5
January 6, 2020
Product as described in the ad, fast shipping, everything perfect in general, 100% safe and reliable site.
5/5
January 6, 2020
Perfect!
4/5
January 6, 2020
Problem with delivery because wrong package. We had to reschedule a second appointment with the carrier.
5/5
January 6, 2020
Easy order and delivery on time, this purchase brings us complete satisfaction.
4/5
January 6, 2020
Good provider. Speed.
5/5
January 5, 2020
Very good product but very long assembly
5/5
January 5, 2020
Fast delivery; I had this trampoline delivered for my grandson; his dad will assemble it in the spring, so I can't tell you more;
4/5
January 4, 2020
We are very satisfied with the quality of the trampoline and our son is delighted.
5/5
January 3, 2020
Pitiful provider. Very poor communication.
5/5
January 3, 2020
Perfectly on time
5/5
January 3, 2020
Product meets my expectations and was delivered quickly.
5/5
January 2, 2020
Product delivered as indicated during my order. Nothing to complain about. Product compliant, even better than the previous one (the net seems doubled).
4/5
January 2, 2020
Super fast. However, the carrier never contacted me to make an appointment, which was mentioned in the service information. He passed by, found the door closed, left a notice of passage. I was contacted by phone a few days later to make an appointment this time. Everything went well
5/5
January 2, 2020
I contacted France Trampoline by phone because I wanted some information, I found a charming person on the other end who gave me all the information I wanted and helped me place my order. Thank you!
5/5
January 2, 2020
Impeccable service!
4/5
January 2, 2020
Excellent telephone contact, very well advised.
5/5
January 2, 2020
Perfect
5/5
January 2, 2020
EXCELLENT SERVICE AND COMPETENCE
4/5
January 2, 2020
Very good protective packaging for the trampoline mat and the ordered springs. Fast and efficient service of great quality.
4/5
January 2, 2020
Fast delivery. Damaged box but the contents do not seem to be deteriorated, we will see during assembly in good weather...
5/5
January 1, 2020
Everything went well
3/5
January 1, 2020
I have not yet installed the trampoline, probably at the end of the month, so I cannot yet evaluate the product. However, the delivery and the timeframe were very good
Réponse de France Trampoline - December 15, 2019
Hello, thank you for your comment. We hope your trampoline will meet your expectations! We remain at your disposal for any questions or comments. Best regards, the France Trampoline team
4/5
December 31, 2019
Serious company respecting delivery deadlines. Quality products. Nothing to report. Request to have a more extensive range in 'ninja' courses
3/5
December 31, 2019
Boxes received correctly. But very disappointed with the delivery logistics from your services. I had specified Tuesday as my day off and had to have it delivered to my workplace and transport everything to my home.
Réponse de France Trampoline - December 11, 2019
Hello, and first of all thank you for taking the time to leave us a comment. We are sorry that the delivery of your order did not meet your expectations. The holiday season can indeed sometimes cause delays in deliveries that are unfortunately beyond our control and do not reflect the quality of service we strive to provide otherwise. We apologize for the inconvenience caused and remain at your disposal for any comments or suggestions. Best regards, the France Trampoline team
5/5
December 31, 2019
Top notch 👌
5/5
December 30, 2019
Perfect!
5/5
December 30, 2019
Perfect
4/5
December 30, 2019
Quality trampoline
5/5
December 30, 2019
Complies with the proposed product. No particular difficulty in assembling it, but having two people makes things easier. As for the delivery: impressive, ordered on a Saturday night and delivered on Tuesday morning! Ultra fast compared to other shippers! My daughter is thrilled with the trampoline and has fun on it every day!!
4/5
December 30, 2019
Everything was perfect except for the delivery, the carrier left the pallet on the road in front of my house, he could have at least put it on the sidewalk.
5/5
December 30, 2019
Quality material shipped on time
5/5
December 30, 2019
very satisfied
5/5
December 30, 2019
Nothing to report. Attention, sometimes the assembly instructions are not explicit enough
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