Avis clients France Trampoline

4.7 /5
21753 avis clients
5/5
April 14, 2020
Intuitive site, ideal product selection, top-notch and proactive customer service. The delivered product is excellent, very well packaged and easy to assemble. The quality is there, so a happy customer.
5/5
April 14, 2020
Ideal size, the bounce allows for fun without getting tired. Easy and quick assembly of the trampoline (1 or 2 hours for 2 people). Assembly of the net takes much longer and is more difficult (3-4 hours), the pole fixings are quite complicated to insert, I had to use pliers to pass the threading through the hole on most (poorly adjusted).
4/5
April 14, 2020
Good product, no issues with the ordering process. However, the assembly instructions are very improvable
5/5
April 14, 2020
Everything went well
5/5
April 14, 2020
Very good product, very satisfied, the children are delighted
4/5
April 14, 2020
Very fast despite the circumstances. Happy with the product, the only reservation is that the zipper of the net closes difficultly and reopens by itself... we are vigilant and never far away but the children cannot close it by themselves. The net is very tight at the bottom of the zipper, I fear it may break quickly... But overall we are delighted!
4/5
April 14, 2020
Service assured, even in these difficult times of lockdown due to Covid-19. Well done.
1/5
April 14, 2020
The net is too small, it does not close completely. However, it is indeed the correct reference.
Réponse de France Trampoline - March 17, 2020
Hello, and first of all thank you for taking the time to leave us a comment. We apologize for the issue encountered. Could you please install the net as follows and let us know if the problem persists? - Detach the net from the bottom of the trampoline - Close the zipper all the way and attach the plastic clips. - At the zipper, hook the elastic ties by crossing them. Leave the hooks attached and the zipper closed. - Then install the rest of the plastic hooks under the trampoline. We look forward to your feedback and remain at your disposal for any further information. The France Trampoline team
5/5
April 14, 2020
We changed the trampoline mat, the measurements were precise for changing which is perfect. The mat fits perfectly on our trampoline of another brand.
5/5
April 14, 2020
Fast delivery even with covid19
5/5
April 13, 2020
Very satisfied
5/5
April 13, 2020
I ordered a jumping mat, and very good advice to make sure not to make a mistake regarding the size. Everything is well indicated! I recommend
5/5
April 13, 2020
very very easy to assemble and of very good quality; too bad that for the price the cover is not offered!
5/5
April 13, 2020
Very satisfied
5/5
April 13, 2020
Fast delivery!
5/5
April 13, 2020
Super trampoline! My 4-year-old daughter loves it. It's very solid, nothing to say. Top delivery despite the confinement. Thank you all
5/5
April 13, 2020
Quality trampoline, serious site
5/5
April 13, 2020
Fast and careful shipping. Quality trampoline. 100% satisfied.
5/5
April 13, 2020
Quality customer service. My order had been accidentally put on hold and following my call I received the trampoline two days later. Irreproachable quality.
5/5
April 13, 2020
Quality product, easy assembly and fast delivery despite current conditions.
5/5
April 12, 2020
Very good, especially during confinement!!!
5/5
April 12, 2020
Quality product, very solid compared to other brands, and shipped quickly. Customer service is very helpful.
5/5
April 12, 2020
Very high quality trampoline (including the ladder which does not hurt the feet with its flat steps), fast delivery, easy and quick assembly, top-notch finish and use!
5/5
April 12, 2020
Very good
5/5
April 10, 2020
Fast and efficient
5/5
April 10, 2020
Nothing to report. Person contacted by phone prior to the order was very attentive and friendly. Order received quickly. Order tracking emails. Phone call from the carrier to schedule delivery. Phone call from the driver before arrival. Everything was done and thought out according to the rules for the well-being of the customer. Thank you
5/5
April 9, 2020
Super trampoline and received very quickly.
4/5
April 9, 2020
Super trampoline, ideal for teenagers! However, we encountered difficulties inserting the fiberglass arcs. They were much larger than the size of the net.. We had to remove one arc to close the circle (and still with a lot of difficulty).
5/5
April 9, 2020
Product conforms to the order, excellent telephone reception and fast delivery despite the confinement period;
5/5
April 9, 2020
A big thank you for the speed of handling the warranty. That's why I prefer to buy French products. Thank you again for everything.
5/5
April 9, 2020
Delivery within the announced dates, with top-notch tracking. Well-packaged material. Quality and solid material. Really top-notch. Quite easy to assemble, even though assembled by one person. Very clear assembly instructions. Great customer service.
4/5
April 9, 2020
Order arrived beyond the announced deadline but well in confinement I will not complain. A bit expensive and if it had been of better quality at purchase I would not have needed to order spare parts ...
5/5
April 9, 2020
Perfect
5/5
April 9, 2020
Good advice. Order sent quickly
5/5
April 9, 2020
Very good product
5/5
April 9, 2020
Good quality. Assembly a bit hard but the quality of the materials is there
5/5
April 8, 2020
Very professional
5/5
April 8, 2020
Perfect
5/5
April 8, 2020
Very good telephone reception. Very responsive.
5/5
April 8, 2020
Perfect
4/5
April 8, 2020
Delivery = very good product: very good with a downside: the metallic closing part (which allows to hold when opening or closing) is not solid (broken in two)
5/5
April 8, 2020
Top
5/5
April 6, 2020
Hello, we received the order placed on March 16. As usual, the service is exceptional in terms of the quality of information, availability of contacts, quality of products, and speed of deliveries. It must be highlighted! Thank you, and we will return with confidence and pleasure without any hesitation to France Trampoline. We have owned a FT trampoline for 4 years. We live at 1200 m altitude in the Haut Jura (the most beautiful spot in the world for children to fly, including snow) and the trampoline has given us full satisfaction since that date. Thank you.
5/5
April 6, 2020
Everything was perfect! From the order, to the delivery, to the finished product. We are very satisfied.
4/5
April 6, 2020
Good quality
4/5
April 6, 2020
A quality trampoline delivered quickly. Only downside, the rod at the top of the net was too long. We couldn't fit the two ends together. It took a week to get a response from customer service who advised us to saw the rod... A bit disappointing for a trampoline at ***€
5/5
April 6, 2020
Very good
5/5
April 5, 2020
Very satisfied with my order. Simple ordering process. Wide choice of products and accessories. Very good quality trampoline.
5/5
April 5, 2020
Quick service: order then delivery in just a few days. Response to emails in very short times. In short, responsiveness in all areas! Very nice quality product (trampoline), I recommend.
5/5
April 5, 2020
Very good purchase of very good quality.
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