Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
30 septembre 2019
Fast clear efficient
5/5
30 septembre 2019
Very good!
5/5
30 septembre 2019
Nothing to report
5/5
30 septembre 2019
very satisfied
5/5
30 septembre 2019
Very good customer service
5/5
29 septembre 2019
Fast, efficient. Product seems to be of very good quality, to be verified over time!
4/5
29 septembre 2019
While you handed the package to the carrier on Monday, who is 15 km from the recipient's address, it was delivered the following Friday, which is just in time for the desired date. Too bad!
5/5
29 septembre 2019
great
5/5
29 septembre 2019
Serious site, delivery on time as announced.
5/5
27 septembre 2019
Fast and careful delivery, excellent quality product
4/5
27 septembre 2019
Very fast delivery, top packaging, but the assembly instructions leave something to be desired for novices... It is possible that you improve it, then you would have 5 stars.
5/5
26 septembre 2019
Very satisfied.
5/5
26 septembre 2019
Excellence at all levels, high-quality product like the service, I highly recommend France Trampoline;
5/5
25 septembre 2019
Fast delivery despite the weekend and ordering at the last minute, deadline respected, product very well packaged
5/5
25 septembre 2019
Hello, Thank you for the customer service! Everything is back to normal: my net is positioned well. Very professional.
5/5
25 septembre 2019
Excellent.
5/5
24 septembre 2019
A customer for several years, the products are of great quality and the France Trampoline team is always attentive and responsive when needed.
4/5
24 septembre 2019
Material corresponding to our expectations. Correct delivery service.
5/5
23 septembre 2019
Very good
5/5
23 septembre 2019
Very good phone reception, very professional
5/5
23 septembre 2019
Great
5/5
23 septembre 2019
very happy with my purchase and my daughter is delighted ;)
4/5
23 septembre 2019
Order and reception very satisfactory, very difficult assembly of the trampoline
5/5
23 septembre 2019
Very good phone reception. Competent and quick
5/5
22 septembre 2019
Easy contact by phone. Accessory received on time as announced.
5/5
22 septembre 2019
Good reception
5/5
22 septembre 2019
Product received in perfect condition and within the expected deadlines. Very serious site. Customer service contacted us to ensure they sent the right product
3/5
22 septembre 2019
The product was delivered to me damaged the first time. Fortunately, I was able to be delivered again the next day. I am happy with the responsiveness of my contact (*** I believe), very attentive. The product satisfies me but it is impossible to close the zipper, that’s the big downside... it immediately opens up, which is very dangerous for children.
Réponse de France Trampoline - 7 septembre 2019
Hello, and thank you for taking the time to leave us a comment. We indeed strive to address any issues encountered during delivery as quickly as possible. As for the zipper, we are very surprised as this is the first time we have received this type of comment on this range of trampolines. Would you be kind enough to send us some photos or videos to contact@france-trampoline.com so that we can study your request in more detail and, if necessary, assist you with the assembly of the net or even proceed with its replacement if it is defective? We thank you in advance and remain at your disposal for any further questions or comments. The France Trampoline team
5/5
21 septembre 2019
The delivery went very well!
4/5
20 septembre 2019
Error in the kit composition. Wrong reference for the strut. Express return of the correct struts
1/5
20 septembre 2019
The site offers free deliveries that are not really free. Right after the order, I received an email indicating that since I did not choose the option at *** that allows scheduling a delivery appointment, I would be charged *** per package in case of absence. My order included 2 packages, shipped 1 day apart which forced me to take 2 days off. I call that ***.
Réponse de France Trampoline - 31 août 2019
Hello, Thank you for your message, which surprises us a lot. After checking, it turns out that your order contained only one package, and its delivery was successfully completed on the first shipment. Are you sure you placed this order on our site? Please feel free to contact us at contact@france-trampoline.com for any comments or additional information. Best regards, The France Trampoline team
5/5
20 septembre 2019
The delivery service was quick and within the deadlines (for a delivery in 24 to 48 hours*) Negative point (minor): impossible to track the package in real-time via Google Maps (unless I am mistaken) Satisfied with the ordering and delivery service
5/5
17 septembre 2019
Good organization
5/5
17 septembre 2019
Very good telephone advice. Fast and compliant delivery. High quality product.
5/5
17 septembre 2019
Perfect
5/5
17 septembre 2019
Nothing to complain about, material and delivery top-notch
5/5
17 septembre 2019
Very responsive to our problem.
5/5
17 septembre 2019
Very good
5/5
16 septembre 2019
Very good
5/5
16 septembre 2019
Order in total accordance with what was expected. Very short delivery time. Everything is perfect.
5/5
16 septembre 2019
Perfect
4/5
16 septembre 2019
Very good quality material. To be assembled by oneself.... not always simple.
5/5
16 septembre 2019
Fast order.... perfect game! My 6-year-old son and all his cousins loved the ninja course! Good quality game and quite quick to assemble!
5/5
14 septembre 2019
Efficient
5/5
13 septembre 2019
The delivery person was smiling and friendly, however, he called just 1 hour before his arrival for the appointment. Fortunately, we were there.
5/5
13 septembre 2019
Excellent, no problems
5/5
13 septembre 2019
Very good service, very fast delivery. Nothing to say, just to recommend to others.
5/5
13 septembre 2019
Very good
5/5
13 septembre 2019
Trampoline ordered on Friday and delivered the following Tuesday. Everything was as expected. Assembly completed in 2 hours by two adults. Quality product.
5/5
12 septembre 2019
Aside from the carrier delay on the announced schedule, everything else went well. On the assembly instructions, some points are visible on the drawing but not explained in the text. Good quality trampoline.
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