Avis clients France Trampoline

4.7 /5
19606 avis clients
4/5
17 janvier 2020
Very good.
5/5
16 janvier 2020
Delivery as per the order.
5/5
14 janvier 2020
Very satisfied.
5/5
13 janvier 2020
Quick and clear phone connection for information on Trampoline. Very good follow-up for delivery. France trampoline called me back to inform me + email. Planning for delivery with the delivery person was rigorous.
5/5
13 janvier 2020
Following a strong gust of wind, my daughter's winter trampoline cover was torn off and flew away, breaking 2 trampoline poles (oval 4m90) in the process, a disaster in the morning when my daughter discovered that! Fortunately, after a call, we were immediately able to repurchase the cover but also spare parts that arrived quickly. The trampoline is like new again, much to my daughter's delight 😊.
4/5
13 janvier 2020
Very good without issues, EXCEPT the delivery, the delivery person set a day and a time slot to drop off the package, but in the end, I wasn't even contacted by phone when he didn't see me arrive, so the delivery person signed for me and left the package in front of my entrance door visible to everyone on the street (it could have been stolen). I am correct because I did not make a scandal and said that I had not received anything as many people could have done to get another one.
5/5
13 janvier 2020
Very good.
5/5
13 janvier 2020
No issues.
5/5
12 janvier 2020
Simple online purchase and item fully compliant with its description, received quickly and of good quality.
4/5
12 janvier 2020
No problem, delivery on time.
5/5
12 janvier 2020
No issues.
5/5
11 janvier 2020
Very good. Order shipped quickly. No issues.
4/5
10 janvier 2020
Perfect but assembly a bit laborious. Assembly manual lacks clarity.
5/5
9 janvier 2020
Very happy with my purchase, I was very well informed and the delivery is fast.
5/5
8 janvier 2020
Good responsiveness and super product
4/5
8 janvier 2020
No problem with the product. Less satisfied with the carrier who did not respect the indicated date.
5/5
8 janvier 2020
Very good contact pre and post-purchase with telephone support, good relationship and good advice. The quality of the product (Wow) is impressive, especially on the steel frame. The manual could benefit from additional explanations, such as on the assembly of the sleeve protections on the net fixing tubes, or the installation of the protective cover. Last less positive note, I receive spam for a clearly unsolicited advertising campaign barely a week after the purchase. That's good thanks, I just bought a trampoline, I don't collect them. And I don't like spam.
4/5
8 janvier 2020
Everything went well. Excellent service
5/5
8 janvier 2020
I am very satisfied with the quality and customer follow-up. Indeed, I expressed my disappointment because the delivery was longer than expected. You found a solution quickly and I was able to be delivered on time. Thank you very much for this gesture!
5/5
7 janvier 2020
Very good explanations
3/5
7 janvier 2020
Hello, the package arrived well but the delivery person left all the packages in the middle of the road, without checking if my husband needed help!!! Moreover, he was so rushed that he neither rang nor knocked and was ready to leave if we hadn't come out hearing the noise of his vehicle!!! Thank you.
Réponse de France Trampoline - 22 décembre 2019
Hello, and thank you for your comment. We are sorry for the quality of service provided for the delivery of your trampoline: during the holiday season, carriers are unfortunately overloaded and this very busy period can sometimes lead to this kind of situation. We will make sure to pass on the information to the carrier nonetheless, and we apologize for the inconvenience caused. Best regards, the France Trampoline team.
5/5
7 janvier 2020
The online site is well informed. Good quality product No regrets.
5/5
7 janvier 2020
Very good customer service
5/5
7 janvier 2020
Very satisfied! Less than 48 hours between the order and delivery.
5/5
6 janvier 2020
Clear and simple site. High quality product, the children ...and their dad are very happy.
5/5
6 janvier 2020
Everything went very well, the order was delivered on time and the product meets my expectations.
5/5
6 janvier 2020
Product as described in the ad, fast shipping, everything perfect in general, 100% safe and reliable site.
5/5
6 janvier 2020
Perfect!
4/5
6 janvier 2020
Problem with delivery because wrong package. We had to reschedule a second appointment with the carrier.
5/5
6 janvier 2020
Easy order and delivery on time, this purchase brings us complete satisfaction.
4/5
6 janvier 2020
Good provider. Speed.
5/5
5 janvier 2020
Very good product but very long assembly
5/5
5 janvier 2020
Fast delivery; I had this trampoline delivered for my grandson; his dad will assemble it in the spring, so I can't tell you more;
4/5
4 janvier 2020
We are very satisfied with the quality of the trampoline and our son is delighted.
5/5
3 janvier 2020
Pitiful provider. Very poor communication.
5/5
3 janvier 2020
Perfectly on time
5/5
3 janvier 2020
Product meets my expectations and was delivered quickly.
5/5
2 janvier 2020
Product delivered as indicated during my order. Nothing to complain about. Product compliant, even better than the previous one (the net seems doubled).
4/5
2 janvier 2020
Super fast. However, the carrier never contacted me to make an appointment, which was mentioned in the service information. He passed by, found the door closed, left a notice of passage. I was contacted by phone a few days later to make an appointment this time. Everything went well
5/5
2 janvier 2020
I contacted France Trampoline by phone because I wanted some information, I found a charming person on the other end who gave me all the information I wanted and helped me place my order. Thank you!
5/5
2 janvier 2020
Impeccable service!
4/5
2 janvier 2020
Excellent telephone contact, very well advised.
5/5
2 janvier 2020
Perfect
5/5
2 janvier 2020
EXCELLENT SERVICE AND COMPETENCE
4/5
2 janvier 2020
Very good protective packaging for the trampoline mat and the ordered springs. Fast and efficient service of great quality.
4/5
2 janvier 2020
Fast delivery. Damaged box but the contents do not seem to be deteriorated, we will see during assembly in good weather...
5/5
1 janvier 2020
Everything went well
3/5
1 janvier 2020
I have not yet installed the trampoline, probably at the end of the month, so I cannot yet evaluate the product. However, the delivery and the timeframe were very good
Réponse de France Trampoline - 15 décembre 2019
Hello, thank you for your comment. We hope your trampoline will meet your expectations! We remain at your disposal for any questions or comments. Best regards, the France Trampoline team
4/5
31 décembre 2019
Serious company respecting delivery deadlines. Quality products. Nothing to report. Request to have a more extensive range in 'ninja' courses
3/5
31 décembre 2019
Boxes received correctly. But very disappointed with the delivery logistics from your services. I had specified Tuesday as my day off and had to have it delivered to my workplace and transport everything to my home.
Réponse de France Trampoline - 11 décembre 2019
Hello, and first of all thank you for taking the time to leave us a comment. We are sorry that the delivery of your order did not meet your expectations. The holiday season can indeed sometimes cause delays in deliveries that are unfortunately beyond our control and do not reflect the quality of service we strive to provide otherwise. We apologize for the inconvenience caused and remain at your disposal for any comments or suggestions. Best regards, the France Trampoline team
Be called back by an advisor

Did you not find what you were looking for?

We will call you back at no charge and answer your questions.