Avis clients France Trampoline

4.7 /5
22129 avis clients
5/5
September 7, 2020
Fast delivery despite the current context Contactless drop-off in our garage
5/5
September 6, 2020
Very good telephone reception. A professional company. The trampoline is true to its description.
5/5
September 6, 2020
Very good quality material, top after-sales service, nothing to complain about
5/5
September 6, 2020
Perfect service, delivery a bit late
5/5
September 6, 2020
Very serious site to recommend with complete confidence Thank you
5/5
September 6, 2020
Excellent material, combining safety, reliability, comfort. Order tracking and shipping without any problems.
5/5
September 6, 2020
Very satisfactory advice and order. Delivery made within the announced deadline. Products well packaged and of good quality.
5/5
September 6, 2020
*****
5/5
September 6, 2020
excellent service. serious, responsive and honest company.
5/5
September 6, 2020
Quality product, we received the first package on the scheduled date. The cover was missing, I contacted customer service, quick and effective response. I recommend
5/5
September 6, 2020
Very good quality incomparable with other trampolines. The price is worth it.
4/5
September 6, 2020
good advice
5/5
September 6, 2020
Top product with a great impression of solidity
1/5
September 6, 2020
Order placed for a trampoline jump mat and I received the wrong mat twice.
Réponse de France Trampoline - July 29, 2020
Hello, Thank you for your comment. We are sorry to hear that you have encountered a problem with your jump mat twice. Our sales team will contact you by email as soon as possible to arrange for the correct reference to be sent to you. We remain at your disposal. The France Trampoline team
5/5
September 6, 2020
The after-sales service was very very quick and effective.
4/5
September 6, 2020
Nothing to report, package in good condition, arrived on time
5/5
September 6, 2020
Very good
4/5
September 6, 2020
Good products and advice, however, delivery could be improved, the carrier sent his number by SMS for an appointment but is very difficult to reach...
4/5
September 5, 2020
Excellent quality trampoline that the whole family can enjoy. The only downside is the delivery in two parts to get the complete product... I note a certain lack of proactive information on delivery times.
4/5
September 5, 2020
Very good quality trampoline. With two good handymen, assembly is easy.
5/5
September 5, 2020
Very good product! Simple delivery, careful packaging! A bit long on pre-order, with a delay on the estimated date
5/5
September 5, 2020
Despite the confinement period, during which I ordered on the site, I am very happy with the order tracking, the delivery, there were some springs missing for the trampoline but shortly after I reported it to France Trampoline, it was shipped quickly. Professionalism is there. The quality of the trampoline is in line with the description.
5/5
September 5, 2020
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4/5
September 5, 2020
good product, delivered within the announced deadlines
5/5
September 5, 2020
We dealt with true professionals who were always attentive. They knew how to answer questions and resolve any issues in record time despite the problems related to COVID-19. Bravo.
5/5
September 5, 2020
Top advice and services! Delivery in two parts. No surprises, product well packaged and of significantly higher quality than what you can see in sports dedicated stores. Certainly the price is not the same, but in the end, 'cheap is always too expensive'. Thanks to the whole team for their skills.
5/5
September 5, 2020
Very happy with our purchase! The trampoline and accessories are of very good quality. My husband was able to assemble it (almost) by himself! The assembly parts are sturdy and the materials used seem really durable. Nothing to compare with those found at the competitor 'à fond la forme'! I highly recommend this brand, especially for the delivery service, as despite the confinement period and a delay in the announced deadlines, the carriers are also very serious (tracking the package from A to Z, and reachable immediately). Also available by phone, the technicians are attentive and provide good advice. The only small downside: the assembly instructions, which could be optimized. Thank you for this superb product, the kids approve!
4/5
September 5, 2020
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5/5
September 5, 2020
Very satisfied with our TRAMPOLINE purchase and additional equipment
5/5
September 4, 2020
Products of very good quality, perfect jumping mat.
4/5
September 4, 2020
Regarding the delivery, the trampoline arrived later than expected. As we were absent because we were not informed of the delivery day, the delivery person called us to say that he would leave the trampoline in front of the gate even though we had left instructions. He justified the drop at the gate by saying that it wouldn't be stolen. We insisted that he leave the trampoline with the neighbors.
5/5
September 3, 2020
I am very satisfied.
5/5
September 3, 2020
Pleasant website, easy ordering, delivery time respected. Product compliant, well packaged. Impeccable order tracking. Professional and pleasant customer service, easily reachable.
5/5
September 3, 2020
We are very satisfied with our order and we recommend France Trampoline.
2/5
September 3, 2020
Excessively long supply time and delivery in two parts a month apart. Installation guide very brief and needs to be revised both in terms of text and illustrations.
Réponse de France Trampoline - April 27, 2020
Hello, Thank you for your comment. Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconvenience caused and remain at your disposal at contact@france-trampoline.com for any further questions or comments. We also take note of your comments regarding our installation instructions, which we will forward to the relevant department. The France Trampoline team.
5/5
September 3, 2020
Robust product, in line with my expectations. Excellent quality material. Quick and easy installation. Delivery a bit long but correct given the circumstances. Order placed during the confinement period.
5/5
September 3, 2020
Order received on the exact day that was agreed with you. Very good quality trampoline.
5/5
September 3, 2020
Total satisfaction regarding the delivery and - which is obviously essential - the quality of the material.
4/5
September 3, 2020
High quality product. I am completely satisfied, too bad the delay is so long and that the order arrives in two parts. I still recommend the site.
5/5
September 3, 2020
Very good product.
5/5
September 2, 2020
Very good product this oval trampoline, small downside - the green protection along does not hold well on the structure bars. Too bad, it needs to be readjusted. - the exit net in front of the ladder should have something hard on each side of the closure, it's a hassle for a 5-year-old to go down without pulling on the net which quickly deforms. - the basketball hoop is not great for the price, the attachment system needs improvement, it damages the green protection of the trampoline. But I still recommend this trampoline for a gymnast, it's ideal for doing flips and somersaults. Thank you
3/5
September 2, 2020
We found the item we wanted but the announced shipping delay was already long and was further extended due to an error in processing our order apparently. Other than that, the item meets our expectations and was well packaged.
Réponse de France Trampoline - May 4, 2020
Hello, Thank you for your comment. Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconveniences suffered and remain at your disposal at contact@france-trampoline.com for any further questions or remarks. The France Trampoline team
3/5
September 2, 2020
Delivery time much longer than announced and without being informed.
Réponse de France Trampoline - April 4, 2020
Hello, Thank you for your comment. Indeed, due to the health crisis we have experienced supply delays and extended delivery times. We apologize for the inconvenience caused and remain at your disposal at contact@france-trampoline.com for any further questions or comments. The France Trampoline team.
5/5
September 2, 2020
Products of very, very high quality! Very proud of my purchases! Thank you so much! The only small problem is the trampoline cover, it is very large and heavy so difficult to put on. I suppose it is made for winter, but in that case a small thin cover would suffice for summer! Best regards.
5/5
September 2, 2020
Quality in line with the description. Sturdy, easy assembly, good hold, excellent quality.
5/5
September 2, 2020
Very good trampoline of good quality and sturdy.
5/5
September 2, 2020
Confinement period not representative, otherwise the follow-up was correct and friendly.
4/5
September 2, 2020
Delivery a bit long but excusable given the circumstances.
5/5
September 2, 2020
Excellent service, deadline respected, very satisfied
1/5
September 2, 2020
I was looking for technical advice for a jumping mat a bit outside basic dimensions but help, a bit disappointed
Réponse de France Trampoline - July 23, 2020
Hello, Thank you for taking the time to leave us a comment. In order for us to improve, would you be so kind as to explain in more detail the reasons for your disappointment? We remain at your disposal at contact@france-trampoline.com. Best regards, The France Trampoline team
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