Avis clients France Trampoline

4.7 /5
21486 avis clients
4/5
June 14, 2020
Product conforms to the presentation, easy to assemble. Delivery time a bit long
5/5
June 14, 2020
Fast delivery despite the conditions (Covid period). Quality material. The kids are delighted and so are we.
5/5
June 14, 2020
good product. Fast delivery
5/5
June 14, 2020
Very good products, good quality. Delivery more than fast, deadline respected despite the situation I recommend 👇
4/5
June 14, 2020
a bit disappointed because I was warned that there was a delay for the restock of my order. However, the total price of the purchase was debited even though the site didn't even have the product in its warehouses 1 month before delivery.
2/5
June 14, 2020
Surprised to see footprints on my fabric. OK, it doesn't change the quality but it's surprising when you order a quality product. That explains my rating.
Réponse de France Trampoline - May 7, 2020
Hello, and first of all thank you for taking the time to leave us a comment. We are very surprised by your report of traces observed on the fabric; indeed our products are obviously sold new (except in very specific cases and indicated as such for products in our "good deals" section, but which do not concern your order). Have you nevertheless started using your trampoline? Could you send us a photo at contact@france-trampoline.com so that we can consider the next steps for your file? We are at your disposal. The France Trampoline team
4/5
June 14, 2020
Good
4/5
June 14, 2020
Product received as expected
5/5
June 14, 2020
Our trampoline is now 8 years old and we just changed the net because it stays outside all year and is not disassembled. So it is of very good quality! Plus, I was called back within 5 minutes to help me place my order based on the type of products I started with. I am more than satisfied!
3/5
June 14, 2020
Satisfied except for the delay deemed too long.
Réponse de France Trampoline - April 19, 2020
Hello, thank you for your comment. We are sorry for the delays in restocking and delivery observed during the confinement period, unfortunately independent of our will. However, we remain at your disposal for any further information and wish you good times on your trampoline! The France Trampoline team
4/5
June 13, 2020
Good product, but... The nuts are low quality. I replaced everything with stainless steel locking (2 E for the 8). 2 small frays on the steel wire that braids the cable. The spacing of the tensioner is insufficient to fit both sides of the cable. It's not a big deal, but it bothers me. I like things to fit properly! At this selling price, we shouldn't be *** Euros short to provide quality materials! The set works and the kids are happy.
5/5
June 13, 2020
Good product
4/5
June 13, 2020
The jump'up 390 is really great, but it started to squeak from the first week, which is very annoying when we are outside with the kids.
5/5
June 13, 2020
very satisfied
5/5
June 13, 2020
Perfect
5/5
June 12, 2020
Perfect product
5/5
June 12, 2020
Very good service. Delivery on time despite the difficult period.
4/5
June 11, 2020
Easy installation, it would be nice if there was a criterion to stop turning for the tensioner.
5/5
June 11, 2020
After finding the product on the site, I contacted France Trampoline by phone to know the delivery times. The person who answered me allowed me to advance the date and reserve a product in stock to receive it more quickly.
5/5
June 10, 2020
Received quickly, very happy with the solid product, recommend
5/5
June 10, 2020
Perfect
5/5
June 10, 2020
Hello, my order was processed quickly. Despite an issue with the net, customer service was quick and attentive. Thank you for your responsiveness.
5/5
June 10, 2020
As usual and despite the confinement, speed and efficiency. A super zip line that brings joy to both kids and adults!! Thank you!
4/5
June 10, 2020
Very good product.
5/5
June 10, 2020
Very good trampoline, of very good quality, possibility to buy spare parts, my daughters love it
5/5
June 10, 2020
Satisfactory product and fast delivery! Too bad the packs are only offered later
5/5
June 10, 2020
Fast delivery and quality product
5/5
June 10, 2020
Top quality, top help, top efficiency, top phone reception, very easy return of goods, nothing to say... if I recommend you everywhere! Congratulations, especially don't give up!
5/5
June 10, 2020
Very satisfied with the service of this order.
4/5
June 10, 2020
Very good, quality product, assembly instructions lack precision in certain situations and are incomplete in others. Otherwise, very satisfied with the purchase
5/5
June 10, 2020
Top services, top reception, top quality
5/5
June 10, 2020
Product delivered within the announced deadlines even with COVID, always quality materials
5/5
June 9, 2020
Compliant with the order
4/5
June 9, 2020
Very good, I recommend.
5/5
June 9, 2020
Very satisfied
5/5
June 9, 2020
Product meets my expectations, the width of the steps of 7.5 cm is comfortable for children in socks 👍
5/5
June 9, 2020
Nothing to report
5/5
June 9, 2020
Fast delivery even during confinement!
5/5
June 9, 2020
Nothing to complain about, very good.
5/5
June 9, 2020
Very correct, delayed by the pandemic but good communication.
5/5
June 9, 2020
We are very satisfied with the service provided. The parts we ordered are very well described and presented on the site. The sales service is very competent. We are delighted!
5/5
June 9, 2020
Perfect! I recommend!
5/5
June 9, 2020
Great
4/5
June 9, 2020
Good advice, fast delivery.
5/5
June 9, 2020
Quality products
5/5
June 9, 2020
Very good
3/5
June 9, 2020
In general, I am satisfied but a problem with stock led to a lack of reflection on delivery. I ordered a net and the upper support for it, I only received the support, the net not being available for 2 months!! I have no use for the support without the net, I would have preferred to be offered to cancel the delivery. I therefore found a net on another site, significantly cheaper and of better quality.
Réponse de France Trampoline - April 6, 2020
Hello, thank you for taking the time to leave us a comment. Our restocks have indeed been heavily impacted by the events of recent months. Furthermore, our computer system does indeed manage the partial shipment of orders as soon as a reference is back in stock to delay the shipment of orders as little as possible. We apologize for this inconvenience. However, it is of course possible to cancel the order upon simple request to our services. We remain at your disposal for any further information. The France Trampoline team.
5/5
June 9, 2020
Nothing to report. Easy order and delivery OK
5/5
June 8, 2020
In line with my expectations
5/5
June 8, 2020
Very good material
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