Avis clients France Trampoline

Very responsive, very competent, customer service immediately answered my questions. The order arrived quickly despite the confinement. One package was missing and it was resolved without delay.

We were satisfied with the information before placing the order and the delivery was made on time considering the confinement period

Some products are misclassified on the site.

Fast delivery even in times of crisis.

Product compliant, very good follow-up. Fast shipping.

Order arrived quickly and product correct according to my expectations.

High quality service: the people at the call center are very professional, attentive and very welcoming. The provided material was compliant. A slight delay in delivery and transport costs consequently refunded, appreciated commercial gesture. In short, nothing to complain about, perfect!

Quality service and callback to check in, perfect delivery and very nice quality trampoline.

Receipt of the trampoline net as per the order

Great, it rocks!

Good advice, friendly. Products matching my expectations.

Nothing to say! Telephone reception and advice at the 'TOP'. Delivery on time, 'negotiated' price quickly... maybe too much?? Very professional carrier (or chain of carriers) until delivery in the garden!! BRAVO No damaged packages Complete packages Assembly instructions complete except for the use of the jumping mat protection I suppose.

Quality product and in accordance with the order. Very short delivery times despite the confinement. I am very satisfied with the service.

Perfect advice and timely delivery despite covid

A professional team that contacted me before sending my order to confirm that there was no error on the size of the model ordered. This avoided a return and wasted time.

Very good

Replacement of the fabric for 48 springs of our trampoline after 8 years outside without protection. Very good quality material. Fast delivery despite the confinement.

Very professional

THE RIGHT NET!

Perfect

+ : Modern and stylish weight bags. Well suited for a trampoline. Hermetic. Small issue encountered with the handle that tore -> The very professional and responsive customer service graciously sent me a replacement - : Opening a bit small for filling with sand.

Of very very good quality........ I am super satisfied and my grandson even more 😁😁😁

High quality item and material!!! Indiana zip line Fast delivery (despite the context) I recommend without reservation

Good material, good delivery. An explanation for fixing the cushions would be great.

Order as per and delivered quickly in these times of confinement

The instructions need to be revised.. 4 parts did not have the correct number... and the pliers (included) are not suitable for the requested assembly... otherwise the football cage is very good and my children are delighted!

this is the 2nd zip line I am installing. More expensive but of better quality and sturdier. The only complaint I can make (as with the first one) is that the cable and support are not made of stainless steel!

Hello, Very good quality of the tarp. Delivery time very good given the current context. Thank you to the whole team.

Products as described and performing delivered on time

Compliant with the order made and fast and careful delivery

Very good quality trampoline, attentive and responsive team

Simple order, no delivery issues, meets my expectations.

Perfect. Quality product.

no reception to date and the payment has been cashed

I contacted France trampoline regarding a warranty operation for a trampoline part, so a standard exchange. My request was processed in a very reasonable time despite the current confinement situation. An email exchange, then a phone call, everything went super well, the cushion was delivered to my home in record time. A positive point in addition to the excellent quality of the trampoline we purchased last year, BRAVO!!

Impeccable product! No regrets Fast delivery

Spare part difficult to find on the site (as it is no longer the same). Equivalent reference indicated after message exchange. Received quickly given the circumstances. The replacement reference seems to me to be of better quality.

Quality service. Good phone reception.

The Ninja + zip line pack is excellent. Very good quality, and easy to assemble. For the zip line, the trees should not be too big (

Top-notch, an ideal gift for our son who loves it! Very satisfied, nothing to say!

simple and quick

Good

Very good service. Informed advice from a consultant over the phone. However, the initial delivery time was supposed to be 4 weeks and we received it after 2 weeks. The assembly is well explained but takes a bit of time.

Well-constructed site, easy to find the broken part and nice to have a brand that stands by its products over time

Very satisfied, product as described and fast delivery

We bought our trampoline 8 years ago; very solid, never moved, good quality but has deteriorated with the weather conditions as it was never stored or disassembled the net. That's why we ordered a new net and frame to fully enjoy our Jump 360 trampoline again.

I am very happy with the service, I was advised on the parts to repair my trampoline and was sent a basket already ready to validate. In the end, the trampoline is like new!

Very professional, attentive to the customer

I needed to contact them before the purchase to ensure I was ordering the right product (replacement jumping mat) that I needed and before delivery (lockdown period delaying it). Both times, I was welcomed well and received clear, precise answers that later proved to be correct. Package arrived in very good condition. I only gave 4 stars because the paint from the designs on the mat slightly stained the children's synthetic clothes; too bad.

Professional and commercial