Avis clients France Trampoline

4.7 /5
21958 avis clients
5/5
September 28, 2020
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5/5
September 28, 2020
Order and delivery without any issues The trampoline is great of very good quality The assembly is long and quite complicated it takes at least 4 people fortunately there are videos on the France trampoline site I recommend +++
4/5
September 28, 2020
A trustworthy company that provides quality material but regrettable stock shortages especially in summer when one uses their trampoline
5/5
September 28, 2020
Order delivered according to the instructions and on time. Serious and professional service. Thank you
5/5
September 28, 2020
fast and efficient service
5/5
September 28, 2020
Good quality of plastic and metal structure. Easy assembly.
5/5
September 27, 2020
Item conforms to the description. My 2-year-old grandson is having a blast!!
4/5
September 27, 2020
Anchoring kit not suitable, straps too long???
4/5
September 27, 2020
The service is adapted and conforms to the order. The shipping date was delayed but well received.
5/5
September 27, 2020
Fast delivery, perfect trampoline mat and easy to reinstall!
4/5
September 27, 2020
Very satisfied with the order. Very good product to recommend without hesitation.
5/5
September 27, 2020
Delayed delivery due to stock shortages due to covid but ultimately arrived well before, my children were able to enjoy it a bit before the start of autumn, super trampoline of very good quality I do not regret my purchase
5/5
September 27, 2020
Conforms to my expectations.
1/5
September 27, 2020
Order placed at the end of March 2020, still not received by the end of September 2020...
Réponse de France Trampoline - March 30, 2020
Hello, thank you for taking the time to leave us a comment. We have indeed experienced significant delays in our restocking and deliveries due to the health crisis. Please know that we have done everything possible to regularly update these delays on our site. We would like to apologize for this inconvenience. The France Trampoline team.
5/5
September 26, 2020
Perfect
5/5
September 26, 2020
Very good except for the delivery which took 4 months a bit long thank you anyway
5/5
September 26, 2020
Order conforms to the request. Good quality-price ratio
5/5
September 26, 2020
Quick order tracking, delivery times respected. Good description of the trampoline that perfectly matches our wish. Nice to be able to download the assembly instructions with the order.
5/5
September 26, 2020
Great! Nothing more to say.
5/5
September 26, 2020
Spare parts conform and fast delivery
5/5
September 26, 2020
A really pleasant and efficient customer service. Spare parts available 7 years later. Good quality material, really very satisfied.
5/5
September 26, 2020
excellent service, quality material and very competent staff. In short, a trustworthy company
5/5
September 25, 2020
Very good quality product, attentive staff (email and phone), service and advice.
5/5
September 25, 2020
Quality trampoline, meets my expectations. Delivery time a bit long
5/5
September 24, 2020
Order arrived two months early! Because the stock was depleted, and the health crisis caused delivery difficulties. We are very happy to have trusted France Trampoline once again.
5/5
September 24, 2020
Nothing to report. Perfect
5/5
September 24, 2020
very good
5/5
September 24, 2020
Each part of my trampoline is available separately. That's great.
4/5
September 24, 2020
good service. but delivery difficulties: significant delay presumably due to the current health situation
5/5
September 24, 2020
Very good, serious and trustworthy
4/5
September 24, 2020
Very good contact and responses from your headquarters, but difficulty in delivery by the carrier: he never called the phone number provided that could have allowed him to quickly find the delivery location (the address does not appear on the GPS). Without GPS, no salvation....! But 6 months after the order (diameter error during this order of protective net), we have what we need for next summer...
5/5
September 24, 2020
Well advised by France Trampoline
4/5
September 23, 2020
Comment
4/5
September 23, 2020
serious and attentive and quite fast
4/5
September 23, 2020
good
5/5
September 23, 2020
Good services.
5/5
September 23, 2020
Very nice quality.
3/5
September 23, 2020
Several months of waiting... Certainly the coronavirus passed through there, but I had to make all the efforts to get regular updates!
Réponse de France Trampoline - March 23, 2020
Hello and thank you for this feedback, Indeed, due to the health crisis we experienced supply delays and extended delivery times. Despite a reduced workforce, we did everything possible to update the deadlines on our site and contact our customers. Unfortunately, we were not able to contact each customer individually and we apologize for the inconveniences caused. Thank you for your trust. The France Trampoline team.
4/5
September 23, 2020
Perfect
5/5
September 23, 2020
good
4/5
September 22, 2020
Quality product. Easy to assemble (I am a small woman and I installed it alone) but you need more than 2 people to tighten the cable completely. The kids are happy to play on it all day long.
5/5
September 22, 2020
No problem
5/5
September 21, 2020
very responsive.
5/5
September 21, 2020
The zip line + ninja course pack is very satisfying. The products are of good quality and usable for both small and large.
5/5
September 21, 2020
Very good material. Delivery the day after the order, during the COVID-19 crisis, I didn't even believe it.
1/5
September 21, 2020
The paint batch was defective: the adhesive and the solvent completely dry!!! I had to make additional purchases which deeply irritated me. My goal was precisely to avoid that which would have justified the high expense for a little paint!!!
Réponse de France Trampoline - August 15, 2020
Hello and thank you for your feedback. We do not currently sell paint on our site, you must be mistaken. However, we hope that your XL Infinity Zip Line fully satisfies you. If so, please feel free to revise your rating. ;) The France Trampoline team.
5/5
September 20, 2020
Great product! The kids are having a blast...
1/5
September 20, 2020
If the trampoline received satisfies me, I am however very unhappy with the customer relationship of France Trampoline. I have contacted the company several times (in July and August) by phone to request a quote for 4 identical trampolines. Each time I was received on the phone by a charming person but I never received the requested quote??? What is happening at France Trampoline that does not call back its customers?
Réponse de France Trampoline - August 14, 2020
Hello and thank you for your feedback. We are delighted that the trampoline you ordered gives you complete satisfaction and we thank you for your trust. However, we are sorry regarding this communication problem. We will try to contact you quickly. Please feel free to check that your information is up to date when you log into your account. We are also available at our address contact@france-trampoline.com.
5/5
September 17, 2020
Very good quality trampoline
5/5
September 17, 2020
Quality services and products, I recommend.
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