Guaranteed Reviews Company
4.7/5 22 239 customer reviews
Verified review
5/5

I ordered a trampoline cover, the color does not match the image but it is of very very good quality and thick. I recommend it. The delivery times were very fast.

Verified review
5/5

Super quality

Verified review
5/5

Delivered quickly, it is of good thickness and good size. The quality seems to be there. I recommend.

Reply from France Trampoline

Thank you very much for your recommendation! We are happy that the product meets your expectations in terms of thickness, dimensions, and quality. The France Trampoline team

Verified review
5/5

Our trampoline is already 10 years old. Everything went well every time we had to order worn parts (net, circular cushion on the springs). The little ones are always having a blast, literally and sometimes even figuratively!

Reply from France Trampoline

Thank you for your loyalty over the years! We are delighted that your trampoline is still accompanying the grandchildren and that our spare parts meet your satisfaction. The France Trampoline team

Verified review
5/5

Everything went perfectly and our kids are happy

Verified review
5/5

Perfect

Verified review
5/5

Top team...very responsive and professional....

Reply from France Trampoline

Thank you very much for your feedback Philippe! Have a great day! The France Trampoline team

Verified review
5/5

An unbeatable shipping time, super quality and hyper fast installation. It's perfect

Reply from France Trampoline

Thank you very much for your enthusiastic review! We are delighted that the speed of shipping, the quality of the product, and the ease of installation pleased you. The France Trampoline team

Verified review
5/5

super service by phone, the order was perfect.

Verified review
5/5

Thank you very much for the great communication. We had some problems with the shipping company. However, the seller was in contact with us at all times and took care of our issues. We would order here again anytime. Thank you very much

Reply from France Trampoline

Thank you very much for your detailed review! We are sorry that there were difficulties with the shipping company. We are even more pleased that you were satisfied with our communication and support. Your team from France Trampoline

Verified review
5/5

Exactly what we wanted! Quality product! Be focused for the assembly

Reply from France Trampoline

Thank you for your feedback! We are happy that the product exactly meets your expectations. Good assembly and especially a lot of fun using it! The France Trampoline team

Verified review
5/5

very satisfied with the ninja course purchase. fast shipping, quality, assembly 3/4 H. On the phone, the interlocutor was professional and pleasant. I recommend

Reply from France Trampoline

Thank you very much for your recommendation! We are delighted that the ninja course, the speed of shipping, the quality, and our phone support satisfied you. The France Trampoline team

Verified review
5/5

Perfect

Verified review
5/5

Quality phone reception. Delivery as agreed and on time

Reply from France Trampoline

Thank you for your review! We are happy that the phone reception, the compliance of the delivery, and the respect of deadlines met your expectations. The France Trampoline team

Verified review
5/5

Very good welcome

Verified review
5/5

Super! Simple assembly well explained and very appreciated by my grandchildren. Really great, I have the 3m60 and I recommend it.

Reply from France Trampoline

Thank you very much for your feedback! We are delighted that the assembly was simple and well explained, and that your grandchildren enjoy the trampoline so much. The France Trampoline team

Verified review
5/5

everything went very well.

Verified review
5/5

Perfect. Fast.

Verified review
5/5

Very good.

Verified review
4/5

good

Verified review
5/5

Perfect

Verified review
5/5

Very fast shipping and in accordance with the order

Verified review
5/5

Very qualitative product, which seems very robust. A very good investment for the leisure of children but also for the older ones!!

Reply from France Trampoline

Hello Frédéric, thank you for your feedback! We are delighted that the quality and robustness of your trampoline please you. We wish you wonderful moments with family, young and old alike! The France Trampoline team

Verified review
5/5

Good quality, the assembly of the decorative green band that does not hold and the ladder is a hassle.

Reply from France Trampoline

Hello Franck, thank you for your review. We are happy that the quality suits you and take your comments on the assembly into account to improve our products and instructions. The France Trampoline team

Verified review
5/5

Quality product, fast shipping

Verified review
5/5

My order went well, thank you.

Verified review
1/5

I am still waiting for the missing part...

Reply from France Trampoline

Hello, We apologize for the delay in sending the missing part. Rest assured that we have followed up with the order preparation service and you will receive this item as soon as possible now via order FT271846. We again apologize for the inconvenience. The France Trampoline team.

Verified review
5/5

I received my order but not at all at the scheduled relay (Trappes instead of Rambouillet). I would have appreciated being informed by France Trampoline from the start.

Reply from France Trampoline

Hello Catherine, thank you for your feedback. We are sorry for the change of relay point and understand your disappointment. We take note to improve our communication. The France Trampoline team

Verified review
2/5

It was very complicated to assemble and you had to be three people.

Reply from France Trampoline

We are sorry to hear that the assembly took more time than expected and was so complicated. We still hope that you can now fully enjoy your trampoline and have a lot of fun with it. Your France Trampoline Team

Verified review
5/5

It’s a serious company with quality products, but it remains expensive. 190€ for the octopulse 460 net... it’s very expensive and mine only lasted 3 years after my 6-year-old daughter with her weight of 25 kilos tore it during a strong push. I specify that I do not store my trampoline in winter.

Reply from France Trampoline

Hello Christopher, thank you for your detailed feedback. We are pleased with the perceived quality and take your comments on price and durability into account. Winter storage does indeed help extend the lifespan of our products. The France Trampoline team

Verified review
5/5

Fast shipping, my little girls are delighted

Verified review
5/5

Excellent good products, good service with a smile

Verified review
5/5

very nice company

Verified review
4/5

I was expecting a connection between each stick

Verified review
5/5

We are excited now there is a protective entrance in the middle

Verified review
5/5

Order received quickly and top-notch customer service! I recommend

Reply from France Trampoline

Hello Delphine, thank you for your feedback! We are delighted that the delivery and our after-sales service met your expectations. The France Trampoline team

Verified review
5/5

Hello, not being a really expert handyman, I found the instructions not very practical. As soon as we manage to place the roof of our trampoline correctly, it will be great!

Reply from France Trampoline

Hello Véronique, thank you for your feedback. We take your comment about the manual into account and hope you will fully enjoy your trampoline once it is installed. The France Trampoline team

Verified review
1/5

Mediocre packaging

Verified review
5/5

Quality fabric, very good product.

Verified review
5/5

Great!

Verified review
5/5

Product conforms to the description. However, the delivery was not compliant: no prior call to propose a time slot as indicated in the email.

Reply from France Trampoline

Hello Christel, thank you for your feedback. We are glad that the product is compliant and we apologize for the delivery issue. The France Trampoline team

Verified review
5/5

Product conforms to the order

Verified review
5/5

Everything it’s ok

Verified review
5/5

a quality trampoline but the instructions need to be reviewed. The Chinese really do better in this area. So many back and forth in the assembly due to certain inaccuracies.

Reply from France Trampoline

Hello Jean Marc, thank you for your feedback. We are delighted with the quality of the trampoline and take your comments on the manual into account to improve it. The France Trampoline team

Verified review
5/5

Perfect

Verified review
5/5

I ordered and assembled the XL Infinity with 45 m - simply great! My children (3.5; 4.5 and 6.5 years) are thrilled with it. Of course, I tested it myself first, and I like it very much too. Quality and price-performance ratio are top.

Reply from France Trampoline

Thank you very much for your great review! We are very pleased that the XL Infinity is so well liked by your whole family. We wish you and your children continued joy with it. Your team at France Trampoline

Verified review
5/5

Fast and good. Great tracking for the delivery

Verified review
5/5

Fast and uncomplicated delivery. Super quality

Verified review
5/5

package arrived quickly.. compliant with the description

Verified review
4/5

Good product. Delivery time respected

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