Guaranteed Reviews Company
4.7/5 22 239 customer reviews
Verified review
5/5

I bought a trampoline 10 years ago. My children use it intensively since. After replacing the net last year, I just bought a replacement protective pad to give it a second youth. Fast and careful shipping of quality items.

Reply from France Trampoline

Hello Gael, thank you for your loyalty and your feedback! We are delighted that your trampoline has been with you for so many years and continues to satisfy you. The France Trampoline team

Verified review
5/5

Received material meets my expectations and within the deadlines

Verified review
5/5

Superb installation. Easy assembly for two. Very well explained.

Verified review
5/5

Nothing to report, perfect

Verified review
5/5

Perfect. Good quality of the product.

Verified review
5/5

Great quality, just as we imagined and fast delivery

Verified review
5/5

Good quality, fast shipping.

Verified review
5/5

Delivery time very good, the quality at France trampoline is always on point

Reply from France Trampoline

Thank you for your loyalty and trust! We are delighted that the quality of our products and the speed of delivery continue to meet your expectations. The France Trampoline team

Verified review
5/5

my trampoline is like new

Verified review
5/5

Fast delivery. Good material and understandable assembly instructions. The children have a lot of fun with it.

Reply from France Trampoline

Thank you very much for your positive feedback! We are very pleased that the delivery was quick and the assembly instructions were understandable. It is especially nice to hear that the children are having so much fun with the net. We wish you continued enjoyment with it! The team at France Trampoline

Verified review
5/5

The company is very serious.

Verified review
5/5

The goods are flawless, but the delivery service is a disaster, wrong address, it took me a week to finally pick it up from a company, they informed me by phone that it was delivered to you.

Reply from France Trampoline

Thank you very much for your feedback and for highlighting the quality of our product. We are sorry to hear that there were issues with the delivery and that this caused you inconvenience. Although the shipping is handled by an external transport company, we take your feedback very seriously and will pass it on to improve the service. The France Trampoline team

Verified review
5/5

Products conform. Fast delivery and no problems. Thank you

Verified review
5/5

Quick order, an email to check my order and follow up. Very good support.

Reply from France Trampoline

Thank you for your positive feedback! We place great importance on order tracking to ensure that each customer receives a product perfectly suited to their needs. The France Trampoline team

Verified review
5/5

Very good, fast delivery and good quality product. To see over time.

Reply from France Trampoline

Thank you for your trust! Our products are designed to last over time and we remain at your disposal if you have any questions. The France Trampoline team

Verified review
5/5

Easy order, home delivery in a few days.

Verified review
2/5

Very disappointed with your trampoline: First order I receive a set with net without arches, following a net problem under warranty you send me a non-compliant net that requires arches so I am forced to buy arches, 3rd order I receive a net without arches I end up with arches paid at my expense due to your mistake. I think I will not return to France Trampoline for the acquisition of various products. Too bad.

Reply from France Trampoline

Hello, We are sorry for this misunderstanding. Indeed, the arches are not included with the textile net alone and must be ordered separately. This information is also indicated on the product sheet. Best regards,

Verified review
4/5

Fast delivery. The mat that protects the spring for oval 430 is a bit too big which causes it to bulge towards the jumping mat and leaves a gap between the mat and the springs

Reply from France Trampoline

Hello Sandrine, Thank you for your detailed feedback. Please do not hesitate to contact our customer service so that we can verify the assembly and offer you an appropriate solution if necessary. The France Trampoline team

Verified review
5/5

Top trampoline with spare parts available.

Verified review
5/5

Parts and delivery impeccable.

Verified review
5/5

An order error, 1 product was missing. Picking error. Product returned immediately following non-compliance protocol. No issues.

Verified review
3/5

The delivery was fast and the products are of quality. But compatibility with other brands is not as obvious contrary to what is announced on the site.

Reply from France Trampoline

Hello Delphine, We are delighted to hear that you found the delivery fast and that you are satisfied with the quality of our products. Regarding compatibility with other brands, we take your feedback into account and will ensure to clarify this information on our site. Best regards, The France Trampoline team.

Verified review
5/5

The jumping mat corresponds exactly to the requested dimensions, and arrived as expected

Reply from France Trampoline

Thank you for your feedback! We are delighted that the canvas perfectly matches the desired dimensions and that the delivery went as planned. The France Trampoline team

Verified review
5/5

👍🏻

Verified review
5/5

Super!! The kids love it!

Verified review
5/5

The assembly instructions for the protective cushion are not suitable for assembly on an existing trampoline: it needs to explain how to proceed given the presence of the safety net

Verified review
5/5

Serious company, this is my second order, always satisfied, a team that responds to you and the quality is there, I highly recommend.

Reply from France Trampoline

Thank you Damien for your loyalty and your recommendation! We are happy to assist you again and to see that our quality and service meet your expectations. The France Trampoline team

Verified review
5/5

This is the second one I buy on the France Trampoline site. Always as satisfied, fast shipping, top customer service and super quality trampoline!

Reply from France Trampoline

Thank you Caroline for your loyalty! We are delighted to know that you are still so satisfied with the quality of our trampolines and our customer service. The France Trampoline team

Verified review
5/5

Nothing to report, everything is compliant

Verified review
5/5

Delivery ok and on time, product compliant even if not easy to install.

Verified review
5/5

Advised by phone, very satisfied with the exchange and the products received very quickly.

Reply from France Trampoline

Thank you for your comment! We are happy to have been able to assist you by phone and that the products received meet your expectations. The France Trampoline team

Verified review
5/5

Superb quality and service.

Verified review
5/5

Fast shipping.

Verified review
5/5

Reactive and reliable.

Verified review
4/5

Good product that meets the requirements and delivery within the indicated terms

Reply from France Trampoline

Thank you very much for your positive feedback! We are glad that the product meets your expectations and that the delivery was made on time. We wish you to fully enjoy your purchase! The France Trampoline team

Verified review
5/5

Very well advised. Serious company.

Verified review
5/5

Very good kit but surprisingly one nut was missing on a cable clamp, for which I could not find an equivalent in hardware due to different machining, so I had to buy another cable clamp.

Verified review
4/5

I received the package well. The box was badly damaged. The delay is relatively short. About 10 days. The trampoline is not yet assembled/installed.

Verified review
5/5

Satisfied with the package

Verified review
5/5

Superb perfect.

Verified review
5/5

Very fast delivery, very nice and professional delivery person. Thank you for this efficient service!

Reply from France Trampoline

Hello Aurélie, Thank you very much for your positive feedback and your rating of 5/5. Your satisfaction is our priority! See you soon on France Trampoline! The France Trampoline team

Verified review
5/5

Perfect, super quality.

Verified review
5/5

All the materials inspire confidence and robustness, I recommend watching the assembly video before receiving the trampoline. The children love it, I recommend!

Reply from France Trampoline

Hello Frédéric, Thank you very much for your exceptional review and your recommendation! We are delighted that the quality of our materials and the satisfaction of your children have convinced you. We hope you fully enjoy your trampoline! The France Trampoline team

Verified review
5/5

Fast delivery

Verified review
3/5

The number of anchors for the ninja course is too few and it's impossible to recommend apart from other anchors to complete, too bad; For the 45m zip line, the spring is too weak. It is completely crushed for a person weighing 65 kg! So it does not fulfill its role even when respecting the indicated slope. It is necessary to find an additional braking system and a net to avoid any collision with the support.

Reply from France Trampoline

Hello, We are sorry to hear that you encountered problems with the ninja course and the zip line. Your comments are valuable, and we take your suggestions into consideration. Please do not hesitate to contact us directly if you have any other concerns or ideas. Best regards, The France Trampoline team.

Verified review
5/5

Top. Fast shipping and quality material.

Verified review
5/5

Staff is attentive and gives good advice

Verified review
5/5

perfect

Verified review
5/5

Good

Verified review
4/5

Very satisfied

Loading...
Back to top