The order was easy. The appointment selection was simple, I was positively surprised by the early delivery date. However, the truck arrived 1 day later than selected, tracking was only partially possible. But that was not a problem, as it arrived at a time when I was home anyway (Friday afternoon).
Thank you very much for your detailed feedback, Michaela! We are glad that the order was easy and that the early delivery date positively surprised you. We apologize for the slight delay with the truck, but we are happy that everything went well. Thank you for your understanding and have fun with your trampoline! The France Trampoline team
Good reception, excellent quality trampoline.
Thank you very much for your feedback Hervé! We are delighted to learn that your trampoline arrived well and that you are satisfied with its quality. We wish you very good moments of use! The France Trampoline team
Items conforming to adapt to an old 5m trampoline. Order received quickly and in perfect condition.
Thank you for your feedback Noel! We are happy to know that the received items perfectly adapted to your old 5m trampoline. Thank you also for your comment on the speed of delivery. Very good use! The France Trampoline team
Hello, although the number of springs is not identical, we were able to install the mat. My children are delighted with the bounce quality. Thank you
Thank you very much for your feedback Marie! We are delighted to learn that you were able to install the mat and that your children are fully enjoying the bounce quality. Their satisfaction is ours! Very good trampoline moments for the whole family. The France Trampoline team
Perfect
Thank you very much for your feedback Patrick! We are happy that your experience was perfect. We look forward to assisting you again. The France Trampoline team
Everything is correct.
Thank you very much for your comment, Luis. We are glad to know that everything has been correct and that your experience with us has been satisfactory. The France Trampoline team
Very good contact with an advisor. Fast shipping. Top quality material.
Thank you very much for your feedback Nicole! We are delighted that the contact with our advisor, the speed of shipping, and the quality of the material have given you complete satisfaction. Very nice use of your equipment! The France Trampoline team
Fast delivery (in Belgium) and requested product.. it's a quality service!
Order received very quickly, perfect!
Very good
Great company. I had an issue with the canvas and they directly replaced it at their expense. Trustworthy company. It's rare these days. I recommend it 100%.
Alles super!
Excellent
Perfect
Fast delivery, product as ordered
Super
.
Fast and compliant shipping. Very good product
Good phone contact
Good delivery of all ordered products
Item corresponds in every way to the expectations of both kids and adults!
Very good
We greatly appreciated the consideration of customer satisfaction
Part arrived on time and in good condition
Excellent trampoline, good quality. Fast delivery and trampoline set up in 3 hours by one person. Clear instructions. Our gymnast is delighted.
Order compliant
Compliant and fast
It is a serious company that meets deliveries and cares about everything. Without a doubt, very competent.
Thank you very much for your feedback, Jose. We are very glad to know that you appreciate our seriousness and our commitment to deliveries and customer service. Comments like yours motivate us to continue providing the best possible service. The France Trampoline team
Package received the day after the order!! Well done
Trampoline delivered quickly Relatively simple assembly, clear instructions Very good quality
VERY GOOD FAST DELIVERY
Very good purchase. Of very good quality and delivered quickly. Thank you
The hammock is perfect for our needs.
I received the order well and was able to install it. I have a question, what are the 4 small elastics with a ball for? Thank you for clarifying, best regards
Thank you for your feedback. The elastics with balls are used to secure the cushion to the frame of your trampoline. Just pass them through the eyelets of your cushion using a pin provided with the cushion.
Purchase made quickly. Responsive and efficient contact person. I recommend.
Everything worked well
Very good
Fast and serious. Good quality material. I recommend.
Nothing to complain about. Fast and compliant delivery.
I appreciated being delivered very quickly.
Super fast shipping and well packaged
The jumping canvas has defects
Hello, Thank you for your feedback. We have taken your photos into account and have sent you a replacement canvas under warranty. We apologize for the inconvenience caused.
Very good price and exeptional customer suport.The assembly is very hard it took me about 4 hours with 4 people.
Hello Vlad, Thank you for your detailed feedback! We’re glad you appreciated our pricing and customer support. We also take note of your comment regarding the assembly and understand it can be challenging. Please don’t hesitate to contact us if you need any assistance or advice. The France Trampoline Team
Super fast delivery! I recommend
Super professional and responsive. Following the storm, the straps on my trampoline gave way. Damage limited to one tube of the perimeter. Customer service identified my trampoline from 2012. Delivery the next day. Trampoline repaired immediately.
Delivery on the scheduled date, package well packed
as described ;)
Very good - just a little lack of communication on the exact delivery slot.
Good product
Very good Very fast delivery