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Fast delivery, no problems and delivered in the room of my choice.
All good. Clear instructions, not complicated to assemble (alone)
Good, but packaging still not great.
Replacement under warranty for the jumping mat. Perfect
Order (large squirrel cage) shipped and received quickly. Nice surprise upon unpacking, the colors are beautiful (I hope they will remain so over time). The assembly manual is relatively clear. We assembled the bottom part by tightening minimally but it was too much... a bit tricky to move on to the second. The paint chips very quickly and for not much, and one of the bars bent with disconcerting ease... once we loosened it to the max, we were able to assemble the rest without too much trouble. Fortunately, the 2 enameled tubes are hardly visible and the one that was bent could be straightened. Once assembled and all screws tightened, the structure is relatively solid and can be easily moved by one adult. We were 2 for the assembly and it was necessary. We are happy and the children too. We'll see about the durability over time but for now it's great.
Very good
Not recommended, I ordered a slackline brake, the kids had fun for 3 days and then it broke. Sent a photo to possibly get a replacement, nothing happened, on the contrary, they doubt that it was installed correctly, etc. The picture shows the installation exactly. Installed according to the instructions ... no replacement received, would not buy here again
We are sorry that you were not satisfied with a cable car brake. We will ask customer service to contact you again to review your request for a replacement of the item.
happy with the service
Not bad
Good quality product, impeccable ordering process, however, relatively long delivery time.
Very good quality products, just disappointed with the delivery, delivered to a relay point instead of my initially planned home. No call from the delivery person, and present during the day..
Small issue with the hooks that hold the net, the after-sales service quickly and free of charge sent me another reference. Top-notch
Perfect, fast and careful. Top quality material.
Very satisfied
Order received. Very satisfactory and package of very good quality.
Products conforming, instructions sufficiently precise for installation, fast shipping.
Nothing to complain about everything is perfect and the children are happy
Perfect
Quite long to receive and average product quality (the second one in just 1 year)
Dear Sir/Madam, We have taken your remark regarding the delivery being perceived as too long into account. Your order of 350kg was placed by you on the public holiday Thursday, May 8, it was handed over to the carrier on Monday, May 12, and delivered on May 16 according to the tracking information. We remain within our announced deadlines on our website for products in stock. Regarding the quality of the products, we would like to remind you that the purchased products are leisure products intended for family use and not for establishments open to the public. It is common to need to renew your equipment with spare parts frequently in this kind of situation. The materials used are not the same for community use or at home. Best regards, The France Trampoline team.
Very serious merchant and quality follow-up! Thank you for your seriousness
Very good product quality and very fast delivery
I bought a replacement jumping mat for our trampoline. Our trampoline was not from the same manufacturer, but we were given great advice and got a suitable one. I had previously contacted countless other manufacturers without success. Very big cinema! 👏🏻
Everything was perfect whether it was the purchase or the delivery to Belgium!
Cable clamp that breaks Tensioner that has the net damaged Screw that loosens on the pulley and falls ...
The trampoline is very good. However, it requires a lot of strength to assemble. If you are two women or 1 woman and 1 young teenager, it is impossible to assemble. This is a major point of improvement for me or to alert in advance that being two is not necessarily enough.
Very good product and fast delivery
Fast shipping,
The ordered goods are absolutely top and of super quality! However, we couldn't understand why the delivery came via freight forwarding. The pallet on which the boxes with the goods were secured was in very poor condition. It unfortunately fell apart completely during unloading. Since the goods were intact, we give a very convincing 4 stars. Our children have a lot of fun with the ninja course in the garden.
Fast delivery and good quality! Thank you
Everything super, great product range, goods flawless, fast delivery!
Quality product, but a bit tedious to assemble
No problem, fast and compliant shipping
Fast and very careful shipping.
Good quality material, fast delivery, product easy to assemble when there are 2 people
Excellent follow-up (replacement of a tarp), package sent with impressive speed. All good!
Quality product, but a bit tedious to assemble
No problem, fast and compliant shipping
Everything actually went well, unfortunately it was not clear on the homepage that the fiberglass bows no longer need to be used with rubber bands. That is, no detailed info that it would hold without rubber bands. The assistance for assembly was great! We were able to reuse the old bows and therefore we actually didn't need the new bows. However, we kept them because the whole back and forth shipping would be cumbersome.
Excellent follow-up (replacement of a mat), package sent with impressive speed. All good!
Fast delivery. Friendly and understanding responses. Goods are TOP 👍
Good
top as always
I am delighted with my order. The trampoline is of very good quality and I received it quickly. I recommend the France trampoline site
fast and responsive
Quality product Customer service available and efficient
Good
Perfect
everything was perfect the delivery time the packaging a very good quality product that entertained the children all weekend I recommend
Top product