Thank you, product conforms to the description, easy assembly (count about two hours for Mrs. and Mr.) even if the assembly instructions are a bit brief. It requires concentration for the sketches and explanations...
We are delighted with this product, the children even more. The quality, robustness, and safety are present.
Bravo France Trampoline for your professionalism, your seriousness, very fast delivery, good telephone reception, easy assembly, very good quality trampoline, integrates perfectly... good times ahead, already full of laughter. Thank you again.
good order tracking, respect for delivery. For the order, I could not get the invoice with the different name from the delivery.
very satisfied both with the trampoline itself and the fast delivery, within the desired time slot. The children used it a lot at Christmas
very fast delivery followed by phone regarding the progress of the delivery
Speed of order processing with email sent to inform where the order is. Very fast and serious delivery with a call before delivery and good coordination with the delivery person. Package delivered exactly as described on the France Trampoline site: very good quality of the product. Professional and serious company.
Excellent customer service ensuring perfect order tracking. A responsive and available technical service. Product easy to assemble.
Trampoline ordered and delivered before Christmas!!! Thank you France Trampoline!!! quality product and advice. The children are delighted (the parents too)
serious service
Product meets my expectations, fast and well-organized delivery.
The telephone advice service is welcoming and very professional. The delivery time was completely respected.
Material perfectly in line with the descriptions on the site. Excellent logistics service, fast and very good communication. Bravo!
Very fast delivery!
good quality product, but long to assemble.... we need to be several! small problem with poorly suited stitching on the tube protections holding the net: we had to unpick and patch with tape!! to see over time
Hello, the tube protections are designed to fit perfectly to the size of the posts. There may have been a manufacturing problem regarding the uprights of your trampoline net or a mishandling during assembly. We invite you to contact us by email or by phone at 0556360462 so that we can find a solution to your situation. Thank you for your understanding. Best regards, the France Trampoline team.
your site is very well done, and the order tracking is too. Hoping your customer service is at the same level if needed.
fast service recommended opening and assembly in spring
Delivery made in good conditions, all positive!
NO PROBLEM
A fast and efficient service, we will see during the assembly of the trampoline. But we knew the company because we had already bought a net (we are very satisfied with it). Best regards.
very good speed for delivery but have not yet assembled the trampoline as it is for Christmas
I am giving this item to my granddaughter. I am having it delivered to my son Frederic. I would have liked the billed person to be independent of the delivered person. However, it seems that your software does not make the distinction! Unless it was a mistake on my part? Other than that, everything is fine. Happy holidays Michel L.
Hello Madam, we are sorry that you did not see the option to change the billing address, as it is indeed possible to differentiate billing from delivery. We invite you to contact us at 0556360462 or by email to obtain your invoice. Thank you for your understanding. Best regards. The France Trampoline team.
Very happy with the service, delivery, and product.
Perfect from order to receipt.
Appointment made and respected - Very correct packaging and package delivered in the designated place inside the house. Very good service.
Fast delivery, package delivered in good condition. Apparently, very good quality material, to see in use!
Everything is in line with our expectations. Equipment, delivery, easy assembly. We just need to evaluate the durability of the materials over time. A new questionnaire in a year would be appropriate.
Hello, we thank you for your feedback and take note of your suggestion. Best regards, the France Trampoline team.
Impeccable service, ultra-fast delivery, to recommend!
extraordinary site, excellent order tracking and delivery
No unpleasant surprises, Order delivered within five days, after agreement with the carrier
The presentation of your different trampolines on the site is very precise and reliable. The delivery was made within the agreed deadlines, with contact from the carrier to agree on a delivery day, which is a real comfort! The assembly of the trampoline posed no difficulties, one can almost assemble it alone, the provided guide is very precise. The only difficult thing to assemble was probably the small ladder to access the trampoline. For the past 2 weeks since we have it, the children have been having fun and finally they are spending time outside! So for now we are very happy with our purchase. We will see of course in use because we plan to leave it outside every winter. But it is reassuring to know that we can easily order spare parts.
Very good, fast, professional
Supply of a protective cover for trampoline. Arrived very quickly, and good product quality.
Ultra fast delivery (3 working days!) trampoline conforms to the description, of quality. The children are delighted, and my husband too!
Of an undeniable speed, product of very good quality, PERFECT
Impeccable quality products
very satisfied with the phone reception, the advice given and the delivery in accordance with the stated deadlines. We just have to assemble the trampoline!!
speed efficiency seriousness
order of a trampoline. Ease of ordering, speed of delivery. We hope everything goes well for the assembly, on Christmas day.
- well-detailed website and rather easy to visit which gives confidence in the company - well-designed product range - payment in 3 installments without fees very appreciated. - good phone contact for additional information - no delivery problems I hope now that in case of need the after-sales service will be serious.
Very very pleasant reception, fast delivery, clear instructions, rather easy assembly, in short, France Trampoline Bravo!!! that's the French touch!!!
fast delivery, possibility to buy spare parts individually, efficient after-sales service
for us nothing to say if I need I will come back to you
Good
There is a problem with the delivery, I ordered a mini trampoline, I was not informed of the delivery, whereas in your email, we were supposed to contact me to define the date and time, I never received this information.
Bravo to you! 6 days between the order and the receipt of the package. Everything went as planned on the site. Emails, phone call from the carrier, a timely delivery and a clean, well-wrapped pallet. The trampoline also seems to be of good quality. I look forward to the good times we will spend with family and friends. Happy end of year celebrations to the whole team!
delivery within the deadlines, professional and friendly delivery service
we are satisfied with the delivery times, the trampoline is not yet assembled it will be done in week 52
Great phone reception, having called several times due to hesitation between the models in the range. Fast delivery. In short, a site I would recommend
-The trampoline looks sturdy. -Very fast delivery (3 working days) approaching Christmas. -Complete website with demo and assembly videos. -I recommend France trampoline;