Product meets expectations
Very good. Just a few small difficulties with the assembly
Super easy to install!!
Very good products,
No news about my last order A weighting bag and a mini basketball hoop
Hello, thank you for your comment. The soft basketball hoop is currently on pre-order. The estimated restock date, indicated on the product sheet, is on 30/06/2021. Your entire order will be delivered to you as quickly as possible upon receipt of the restock of the basketball hoop. We wish you a pleasant day. The France Trampoline team.
bon
Quality products, delivery time respected. I recommend without any problem.
Simple and quick transaction. But the product is a bit too expensive for the quality and performance.
Perfect Delivery on time, goods conform to the order
A bit disappointed by the model recommended by default (as the other more expensive one was out of stock): impossible to put the ladder with this model, size too small, attachment system under the trampoline different from the previous one, more complicated and long (I would have liked this to be noted in the description). I regret not having waited for the restocking of the more expensive product. Otherwise, the product seems to be of good quality and was easy to assemble.
Hello, Thank you very much for your feedback. I invite you to send photos of your ladder and trampoline to customer service at the email address: contact@france-trampoline.com so that we can understand the issue and remedy it. We wish you a pleasant day. The France Trampoline team.
Good equipment, except the starting sling is a bit short, in the Landes the trees are bigger than in Gironde...
Good product / Respect for delivery times / Advised by phone before placing the order.
Very well done description and quality product
Good exchange with customer service regarding the availability and relevance of spare parts. Order delivered quickly. It's nice to have follow-up on the trampoline and quality parts.
Perfect service, good telephone reception, we opted for octopulse 460 top quality.
Fast and quality service. Good listening and understanding of the request
Very good product. Our first trampoline came from *** and after 10 years of good service, it was damaged. The children wanted a rectangular one for better bouncing with several. And we think we made the best choice with France Trampoline. Since its installation, it has brought joy to 16-year-olds and 10-year-olds.
Very good trampoline of very good quality hence the price 😅
Very good!
Delivery time respected, very good product, the little children are delighted. However, when buying from France trampoline, I didn't expect to buy Chinese. Very satisfied with my purchase.
Order, shipping, and delivery perfect. Product conforms to my expectations
Fast delivery. Very appreciated contact. The only downside is that I didn't see anything regarding a crucial point of the ordered item: the recommendation regarding the trunk size. By a few centimeters, I couldn't install it. As a result, the protection provided for the tree is insufficient.
Product conforms and fast delivery
Impeccable... the little ones are having a blast
TB
Product compliant Fast delivery Contact with customer service excellent. Very nice service
I appreciated the information provided. The trampoline net seems to be of good quality (to see in the duration). However, the fixing hooks at the base are plastic and they break one after the other from the first uses.
Hello and thank you for your feedback. We are sorry to read this and apologize for the problem encountered. I invite you to send, by email, photos of the broken parts to our customer service who will find a solution. contact@france-trampoline.com Best regards, the France Trampoline Team.
Impeccable delivery and on the announced day.
telephone contact very satisfactory perfect welcome
Hello I ordered too many springs will you refund them
good
Product meets my expectations. Delivery time correct.
Perfect, fast, simple
Satisfactory order
Everything was perfect! welcome, order, delivery and the delivered product.
Quality product, fast delivery, effective advice
Carbon rods to hold the net that are of a larger diameter than the original ones, much stronger. You just need to recover the elastic from the old ones that was not provided.
Fast delivery and in accordance with the order. Product meets expectations and is true to the description
Very good product I recommend it
The service is always impeccable
Fast and efficient delivery of parts
Serious site,
Very responsive supplier to the questions asked. Really great! We had a small issue with the delivery and the problem was resolved very quickly (immediate exchange of material). Really happy.
No problem 😊 good quality Thank you 🙏
Very descriptive
hello your customer service team is excellent and friendly, the only problem is with your delivery service (DPD) not up to par best regards *** PS: thank you to your customer service team
Quality just passable (the previous one lasted less than 2 years) and new color (gym blue) of very questionable taste
Hello and thank you for your feedback. We are sorry that you do not like the color, we changed the design and color of the trampoline in 2020. The net you ordered is indeed a premium net compatible with your Waouuh Octopulse, the quality has not decreased. If needed, do not hesitate to contact our customer service. Best regards, the France Trampoline Team.
Package received on time and well packaged
all ok
Very happy with the product but especially I appreciated that they made sure I did not make a mistake in the measurements before sending the order, that's great 👍