Very good quality of products and received on the scheduled date
You are serious
Very easy to order and good material.
Happy with our purchase.
Good product, conforms to the description, the children are having fun 😊
***
Very professional
28m zip line meets my expectations. A bit difficult to tighten the cable.
Fast and efficient, customer file always up to date even after 4 to 5 years without purchase, always top-notch equipment!
very good
The trapeze has brought joy to our little girl. Moreover, it was delivered on the scheduled date.
Fast, clear, reassuring, I recommend this product!
Fast delivery, product completely meets expectations and the (big) children are totally satisfied!
My daughters have a blast with it every day!
Quality products delivered quickly. However, I found that the instructions for setting up the slackline were not complete enough. I had to use a tutorial for the setup.
Very good, assembly with 2 people in 2 hours. The kids love it. The only thing is the ladder which is really not practical, it comes off and it hurts the feet.
It was perfect, everything was okay and on time
item conforms to the description, which brings joy to the little ones and even the bigger ones. very good quality
Perfect
Very good, item as described, I recommend.
Fast and efficient
Canvas a bit short compared to the requested dimensions! Good quality however! Very fast delivery
very professional
Perfect
Perfect service from start to finish. Product quality, speed of shipping, information about the product (assembly, safety), everything was perfect
Very good quality product, delivered quickly
The quality of the products is there but very disappointed regarding the delivery time and the information provided following my call. Indeed, I took the care to call to ensure that the order would arrive before 24/04, the date of my daughter's 10th birthday. I was confirmed that despite the out of stock of one product, the others would be delivered before (so 2 packages). And finally, I received everything today.
Hello and thank you very much for your comment. We sincerely apologize for the incorrect information that was provided to you during your call to customer service and also for the delay in receiving your order. I invite you to contact customer service who can offer you a commercial gesture. We wish you an excellent day, The France Trampoline team.
Delivery as promised and very fast
Package received quickly! But once installed, the ladder is unsuitable for my setup. The slackline of the ninja course needs to be very high to prevent the ladder from dragging on the ground! Moreover, it is unsuitable for young children! A product that will not be used!
Hello and thank you very much for your comment. We have never had negative feedback for the climbing net. If the product does not suit your setup, you can return it as long as it is clean and well packaged. Do not hesitate to contact customer service! Have a very nice day, the France Trampoline team.
Very serious. We even needed information by phone. Very very good welcome, very competent. We have been customers for several years.. I recommend.
Excellent product, which has many fans among the little ones and among parents who do not want to concrete their gardens for a few years, especially since it is evolving. This game has left no one indifferent and the quality is there. I highly recommend it, especially since the shipping is impeccable, the packaging too (without too much wasted space and all in cardboard, that's a little plus). A really good idea!
Very satisfied with my purchase but one attachment was missing. Top customer service, I should receive a new item by the end of June
Meets my expectations, excellent product
Nothing to complain about.
Good product. Kids like it
Perfect
1 of my received products is defective, it is punctured.
Fast delivery, clear explanation but not installed yet
Friendly person, attentive, available, precise information. Perfect. Thanks again to her. Sorry, I can't remember her name :-) Quality product, delivery as promised and fast. I do not wish to have my name, first name, nickname, email, etc. displayed if you show the comments. Thank you
Super quality! Super color, the whole family is satisfied and convinced!
Very good product adapted to our desire to combine fun with the safety of our little children
Very good service, very fast delivery
Very good quality trampoline, top service
Easy order, fast delivery despite a bug for the start of the order, but caught up by the responsiveness of customer service,
The package arrived damaged. I noticed after picking it up that two pieces were missing. I contacted France Trampolino to find out how I could return it. They never replied to me.
Hello and thank you very much for your comment. We are sorry that the package arrived damaged and incomplete. Our customer service contacted you on April 26 and left a message on your voicemail, and to this day you have not gotten back to us. If you still wish to return your order, it is entirely possible; we will refund you for the 50 springs even if only 48 were received. We wish you a pleasant day. The France Trampoline team.
Delivered quickly. Easy assembly. Satisfaction of the athletes. Nothing to say, maybe a bit expensive.
Equipment received very quickly, after-sales service available immediately and answering all our questions. The slackline and its accessories are of very good quality and assemble easily. Our children are having a lot of fun!
Correct order, some products that I would have bought as a supplement were not available.
Everything went well: quality product faithful to the order.
Good service