order conforms to the original, reference easy to find, fast delivery, so perfect
Quick reception, very well packaged... No problem... In accordance with the description and easy to assemble.
good
Very good products and easy to reach someone online for good information. Perfect
2 packages out of 3 arrived with damaged packaging but without consequence on the product.
Delighted with their service. Well-designed site and after placing the order, a sales representative contacted me to ensure that the chosen product is compatible with my equipment.
Fast and well packaged
Robust trampoline. The kids are delighted.
package arrived wet from a cleaning product coming from a punctured can in the transport truck. I accepted the package anyway after checking but I had to unpack it immediately to prevent the product from damaging the whole.
Hello, thank you very much for your comment. We are sorry that the delivery did not go ideally, please feel free to contact customer service if needed. Please note that you always have the option to refuse a package if it does not arrive in good condition. I wish you an excellent day. The France Trampoline team.
Good customer service
ball arrived with a loose seam
Hello, Thank you very much for your feedback. We did not receive your email, I am sorry. Please feel free to resend your photos (contact@france-trampoline.com) so that we can forward them to production to inform them of the manufacturing issue. We will send you a new ball as soon as it is back in stock. Have a nice day, The France Trampoline team.
Nothing to complain about. The entire service went very well
Top fast delivery
Very good
good
In accordance with the announced criteria.
Super happy. My son is thrilled, it's super sturdy
Excellent
Very good but not easy to assemble
very good
Well received 😊👍
The paint in the center of the fabric stains clothes. The attachments to secure the cushion that protects the springs are very, very difficult to put on. We had to undo the knots and redo them after passing the elastics with a screwdriver. Very bad choice of fixation to review in my opinion. The zipper that closes the trampoline net broke on the first day. The attachments that hold the net under the trampoline are fragile. In 1 month, 2 have already broken. Apart from that, the trampoline has a good bounce and is robust.
Good product, quality. For the zip lines, the basic sling (2m) is short for large trees, I had to reorder a longer one (4m). This problem should be mentioned, with an option for a long sling.
Speed of delivery, quick assembly, solid trampoline
Perfect
Product conforms to its description. Deadline respected. Perfect delivery.
The product itself seems to be of good quality, it's just the delivery that posed a problem, it was delayed several times and this forced me to stay at home, a bit inconvenient.
efficient and fast
Moderately satisfying set. The functions of the safety net are very random, almost all the hooks break. Also, the spring protection pad does not suit me, it keeps lifting. Average safety.
Hello, thank you for your feedback. I am sorry to read this, I invite you to send photos of the broken parts to contact@france-trampoline.com so that we can report the problem to production. Customer service is at your disposal to help you install the pad and set up a warranty for defective parts. I wish you an excellent day, the France-Trampoline Team.
perfect
Assembly problem. We had to force a lot to assemble the bars that did not seem to fit, and the assembly was difficult and took a long time.
Thank you very much for your feedback. I am sorry to read this, normally this trampoline is generally easy to assemble, there may have been a problem during manufacturing. Do not hesitate to contact customer service with photos if needed (contact@france-trampoline.com) so they can check your installation. Have a very good day, The France Trampoline team.
Good and customer service also
Good quality and aesthetic trampoline!
good
A responsive customer service, full of good advice, really great! As for the trampoline, it is fantastic. Exactly what we expected in terms of robustness and quality. My daughter is delighted and the parents are having fun too!
Products of very good quality, very efficient customer service.
Very satisfied
Speed of delivery and excellent trampoline quality
Very good quality trampoline and timely delivery. Nothing to say. However, I ordered an accessory: a water-filled weight, one of them came undone after the first day, letting the water flow out.
Very good
Top quality trampoline. Mediocre shoe support.
Impeccable
Very attentive. Following a problem with a defective new tarp, a return was made very quickly, I appreciate the gesture and the responsiveness.
We are very satisfied with the quality of the trampoline
Very satisfied from start to finish.
Adapted ninja course, very solid. A bit expensive though. Fast delivery time.
Item conforms to the description. Perfectly adapted to my children's ninja course. They love it.
Order arrived within the announced time. Delivery times extended by a few days, which is normal in the annual context. Very good communication and follow-up. Our son is delighted!
Fast serious excellent service
Very good quality trampoline, very well packaged for delivery, too bad there is no small ladder to get in.