Perfect
Excellent product, of high quality. Fast delivery time and compliant with express option
Package delivered quickly, box dented and opened, but everything was there. Good satisfaction with the product (springs).
Happy with my purchase
Very good site and very well served
Everything went very well, from the quick order to the delivery. I was able to track my order, day by day, almost hour by hour. The material is as described. The assembly is very well explained with the video. I recommend France Trampoline to anyone looking to buy equipment. It is a very reliable company that you can fully trust.
very good
Efficient ordering and delivery process, especially the prior appointment for delivery. Easy assembly, even though the French instructions are incomplete! Fortunately, the English, German, and Spanish versions are complete. The product exudes quality and durability.
I am delighted with this trampoline, which my 3-year-old twins immediately adopted!! They can fit 5 children aged 3 to 9 years, and it's great!!! I am extremely satisfied with my purchase, which was delivered really very quickly.
Very good reception, very professional, very pleasant
The lady I spoke to on the phone Saturday morning was not great, but the gentleman I spoke to on Monday, with whom I placed the order, was perfect, pleasant, and efficient. The order arrived the next day at my home. Very good product as a replacement for another trampoline purchased elsewhere for which no spare parts can be found.
Perfect in every way = product quality and delivery quality. Try it!
Good. Fast delivery
Fast delivery. Very good quality trampoline! Thank you!
Having noticed a small tear in the fabric, I requested advice by sending a photo. FT contacted me by phone, indicated that the warranty on the fabric was valid, and sent me a replacement fabric.
A bit of a problem with the delivery. Delivery was scheduled for one day and was not respected without warning. Huge truck that could not pass by our house, delivered 200m away. Good product
The assembly instructions could be more precise, particularly regarding the orientation of the parts to be respected.
No particular issues with the order. Product delivered on time and good responsiveness from the seller contacted by phone.
speed, quality products
All necessary information regarding delivery was provided. No issues.
Impeccable service. The customer service called me to check that I was not mistaken in my order and they did well because I had made a mistake in the size of the springs. Mat received 2 days after my order, there is really nothing to complain about. Fast and efficient, I recommend without reservation
Very satisfied with the product: the quality is there, perfect phone reception, very fast delivery: faster than announced, very serious site: an example to follow, well done for the skills!
Very easy and quick assembly of the trampoline, however a hassle for the accessories if you don't have an electric screwdriver...
FAST DELIVERY. ITEM MEETING OUR EXPECTATIONS
Very good quality merchandise. Very fast shipping time.
Great service. Quality of the products. Serious.
Very satisfied with my purchase and fast delivery thank you France trampoline
Very good quality of the product, impeccable delivery
Quality telephone exchanges.
Urgent order very well managed, a big thank you to the staff
Charming, efficient, professional
Delivery with a very short delay. Excellent service.
Responsive customer service.
Received quickly, it's a very good product, easy to assemble, very appreciated by the children. It seems well built and of good quality. To see in the long run, but for now very satisfied.
Very good service and speed in delivery
Very good service
We are very happy with our purchase, the delivery was made on time. Only small negative point, the plastic hooks break, I have to call customer service.
Impeccable product and service without problems
Very good product, but the instruction manual is totally useless. Some crucial points are rushed in a diagram where you can't see anything. It goes from a part in French to the next in German. Take example on ***!
Hello, We would like to thank you for taking the time to give your feedback on your customer experience. Regarding the manuals, they have been reviewed recently and we have worked to improve the clarity of the diagrams. But we are recording your feedback and will work to make the illustrations even clearer. Regarding the German manual, it indeed follows the French manual. As you may know, we also sell trampolines in Germany, which is why we offer multilingual manuals. We remain at your disposal for any further comments or suggestions, The France Trampoline Team
Very easy site but delivery was delayed. The delivery took place 10 days after the order, so we had to have it delivered elsewhere than at home because we were on vacation. Packages intact but we didn't have time to unpack.
Delivered quickly. Very good quality!!!
Very good products, very responsive in case of problems, I highly recommend France trampoline!
In accordance with the descriptions. Very beautiful product, easy to assemble, we are satisfied with this purchase and recommend it.
Deadlines respected. Friendly and polite delivery person. However, the pallet arrived disassembled but all items were present and in good condition.
Well delivered, easy to assemble, sturdy and of good quality. Just one small point that bothers me, the protective cushion goes over the frame during jumps, very slightly revealing the springs and the metal frame. And yet I tightened the tensioners fully. And a small remark, you could make a kit with the protective skirt.
Excellent
Excellent
speed and efficiency
very satisfied
Good product. The package arrived on time but in a poor state. No parts were missing inside. The delivery person did not make much effort to drop it where we wanted.