Nothing to report
listening team and very friendly. High quality product.
Very good service even if the ordered item was out of stock
nothing particular, correct delivery, good material
Very good value for money/delivery time
Nothing to report - very good product.
Very nice trampoline, good quality, just a defect in the weaving of the net which apparently is only aesthetic, the supplier sent me a trampofoot for the inconvenience.
Very satisfied
I bought the Jump'Up 3.60m and the quality of the materials is good. Knowing that I put the protective cover on after each use, I hope it will withstand the weather conditions for 10 years.
Everything is perfect. Thank you
The carrier is not very fast. I had to contact them 2 times to be delivered. Otherwise, the trampoline is not bad. I had a low-end trampoline before, and I see the difference. The quality seems to be there. We'll see if over time, the protective cover and net will hold up. The bounce is really good, the trampoline doesn't move much when you jump on it, you don't see it deforming. For now, the kids are thrilled and so are we. We'll see over time if it lasts longer than the others.
Fast and serious
quick shipping, correct product,
Quality product. Very fast delivery.
I easily found spare parts for my trampoline, even though I bought it on another site. The customer service called me back the next day to confirm that what I had chosen was indeed compatible. After that, quick shipping and receipt in good condition.
Not tried yet!!
Very good advice, available by email as well as by phone. Excellent quality products, I recommend +++
Good service, delivery on time, top seller! Thank you
Well-designed site. Delivery time announced 5 working days, but 10 actual days. The trampoline springs squeak.
Hello, We thank you for trusting France Trampoline for your purchase. We sincerely apologize for the additional delay: August 15th being a holiday and your order being placed on Friday evening, this delayed its shipping by one day. Nevertheless, the delivery time announced by our carrier was indeed respected: your order was handed over to them on 17/08/2017 and delivery was made on 21/08/2017. For any order of products in stock, we commit to shipping within 48 working hours. An additional delivery time of 2 to 5 days is then added, so that the carrier can deliver your order to you. Regarding the squeaking springs, this can unfortunately happen at the beginning of the trampoline's use. We invite you to be a little patient, while the springs
VERY GOOD
excellent: very good listening and adapted response, quick and precise, kindness.
Nothing to say about the service "france trampoline", unfortunately 2 appointments rescheduled by the carrier, maybe due to vacation... and the large number of packages to deliver!
Nothing to report
very good
*****
Quality material, assembly without hassle. Delivery on time.
Disappointed with the product which is not sturdy.
Hello, Thank you for your message. We are sincerely sorry that the product did not bring you complete satisfaction. We are committed to offering you quality products. Our sales service will soon contact you to try to understand what happened. See you soon, The France Trampoline Team
Very happy with this order and your services. We could have given 5 stars but the downside is due to the delivery: some material was damaged, the box was crushed and therefore some parts were missing. After some phone calls with you, you had no difficulty replacing the damaged or missing parts and we received everything quickly. Very cordial welcome from you and we thank you for that. Good material. We recommend you.
Product arrived quickly.
Very good, nice and very efficient even for export. I recommend it to you.
perfect trampoline for children, easy to install for parents, and seems to be of very good quality and will last over time.
There is nothing to complain about. Everything was OK.
Very good quality The price is a bit of a barrier but we do not regret our purchase
Of very good quality, safety ***** and delivery within the deadlines.
Two small errors in understanding the specifications. It remains a complex product. One must take the time to communicate to understand each other well.
Fast, efficient for contact. Very good product and delivered on time. I recommend!
The trampoline was delivered on the scheduled day, thank you very much for the attention you paid to my request! The product is of very high quality, the phone advice was excellent and the whole family is delighted!
Very good
Very happy with my net
punctual and accurate delivery
Fast, in 5 days. However, we would like the steel tubes to be included in the net package :)
I needed to replace the trampoline springs. Serious site, easy to access, but I didn't see anything in the spare parts to change the foam in the covers that protect the springs. I recommend the site
Very good service both in the quality of the trampoline and in the shipping methods.
Good products and ease of ordering.
Order received on time, as expected. Perfect.
responsiveness, advice, order process: excellent
Nothing to report. Super timely product compliant.
Ok ok
The product is perfect and meets my expectations. It even seems reinforced compared to the original product.
Very well-made site that gives a sense of professionalism. Excellent!