the delays are quite long, but the product is worth it!
Hello, We thank you for your compliment on our products and would like to apologize for the shipping delays of your order. We have indeed been victims of our success on certain references. We are learning from these small malfunctions and are working hard to ensure they do not happen again. We are at your disposal for any further comments or suggestions, The France Trampoline Team.
RAS
Good value for money. Very nice mat looks solid, I will see over time
a lot of seriousness Very good quality material I had a small issue that was resolved efficiently and kindly I highly recommend ordering equipment from France Trampoline
Package in very good condition, within the expected time
VERY good
I was disappointed by the quality of the protective mats that I replaced. It was not at all the same quality as we originally purchased in 2012
Hello, We are sorry that this protective cushion did not convince you. Since 2012, we have evolved our products, making substantial improvements to the materials and fixings. We would therefore like to understand what you did not like about this model. Also, please feel free to share your detailed feedback by writing to us from the contact form on our site. See you soon, The France Trampoline Team
perfect
Pre-sales service (call to ensure the accuracy of the order) and impeccable after-sales service.
I am very satisfied with the overall service. I rated 4 stars because I want to see the quality of the tarp over time.
only problem / out of stock so waiting time;
Excellent after-sales service! Very good follow-up and quality technical responses. The speed is also worth mentioning.
Just a problem with assembly, a part of the instructions was missing
Good products and perfect delivery
Very satisfied
Product meets my expectations
good service.
it's the best
Easy and fast online order, delivery time respected and product compliant and of good quality
Great
The only downside is the unavailability of my item before the beginning of September for an order placed at the end of June or beginning of July, announced at the end of August and delivered mid-September.
Quality products, fast and careful delivery.
The trampoline is intended for my Catamaran (Fountaine Pajot Bahia 46). After the passage of Hurricane Irma where my cat was based, I am currently without news. I will go on site next week to find out more, and hope to be able to use the trampoline. Best regards. ***
Very good
We are very satisfied with the service and the product. Thank you.
fast shipping
Satisfied with the product
Satisfied with the responsiveness of customer service.
Perfect, good communication, fast delivery, product matching my expectations. Thank you!!
Very good advice. Fast and efficient delivery. Top product.
Very satisfied
very attentive after the few issues encountered and resolved quickly
Very good phone contact, attentive to my needs;
Very good quality product and attentive customer service. I recommend.
Very good support and listening from the person I ordered by phone because I couldn't connect to my online account due to the redesign of your website.
Quality material. Assembly more complicated than announced on the structure (legs). Fast delivery. A part broke during assembly which I will request a replacement for. Very satisfied overall.
Nothing to complain about, net delivered as expected, of good quality.
Very professional
Perfect! Welcome, speed, and quality!
Delivery on time, good quality trampoline, easy assembly, it doesn't seem to be low-end, I hope this will be confirmed with use and over time.
Quality trampoline, maybe a bit too much for our 3-year-old daughter, so I find it a bit hard but it will last over time for sure. Nothing to say about the quality of the service.
Very good! And I am super happy with the material, easy to assemble and it seems to be of good quality.
speed of delivery and product as described
The key provided to tighten the trampoline connections needs to be reviewed as it is ineffective or even impossible to compress the fixings with it.
The phone contact was very efficient. The archiving of the original purchase from several years ago allowed us to find the spare part that matched the purchased model.
Item too expensive but of quality. Delivery without problems with short delays
The package was a bit late in arriving (15 days) but the material inspires confidence and security. It is relatively easy to assemble. The hardest part from a physical strength perspective is assembling the springs, but if you use another spring to pull the one you are assembling, it becomes much easier. And on the pleasure side, nothing to say, our teens love it and so do we.
I was very satisfied with the service provided. A quality after-sales service!
Very good product but the delivery service is a real disaster: 2 deliveries that were postponed/cancelled by the carrier...
Delivery, assembly, nothing to complain about. High-quality trampoline and already quite a few hours of fun spent on it!!!