The item seems to be of good quality but I haven't tried it yet. However, there is no instruction manual on how to attach it.
Hello, we thank you for your feedback on the Trampofoot accessory. This accessory is very easy to install. It comes with straps at the 4 corners and you just need to tie a knot at the top of 2 poles and then on 2 springs to be able to install it. We apologize for this issue and remain at your disposal. The France Trampoline team.
Top of the Trampoline!
Satisfied with the purchased product and delivery times.
We are satisfied with our purchases.
Effective advice, quick manufacturing, product in line with expectations: perfect transaction!
Fast, efficient, precise, nothing to say.
Before buying my trampoline, I called to get different information. I had a friendly and available person who answered my questions and informed me correctly without pushing me to unnecessary purchases, quite the opposite!
Hello, we thank you for your more than positive feedback for your Apollo Sport trampoline. We remain available if needed all year round. The France Trampoline team.
Order on the site very well, very good explanations for the trampoline without problem, delivery on time before the holidays.
Excellent product delivered quickly.
Complete and well-documented site. Easy order and very good quality of delivery. Deadline respected and exemplary packaging.
Hello, thank you for your valuable feedback. We are happy to see that everything went well and that the delivery was smooth. If you had any doubts during delivery, you could have accepted the order and left reservations on the delivery note. Often it is the boxes that can tear as the steel arches do not move. We remain available at 05 56 36 04 62. The France Trampoline team.
Product well received within the deadlines and well packaged.
Speed of delivery, quality of the product, advice on installation and maintenance.
Fast and compliant. Perfect.
Good service from every point of view.
Effective.
Good resistance of the whole, quick and gracious replacement of a defective element upon receipt.
Good service, good material, could do better for after-sales service.
Hello, we are happy to see that your trampoline satisfies you fully. Regarding after-sales service, we have not received any request from you to date. Do not hesitate to contact us from Monday to Friday by phone or email. We are at your disposal. The France Trampoline team.
Nothing to complain about.
Very good quality trampoline cover, thick and easy to install.
Fast and serious.
Excellent quality material email in case of forecast storm, advice.
Phone call on the day of delivery to know availability for reception. Kindness of the person. Mini max very damaged but no problem for exchange with supporting photos. Quick email exchange. However, for the 2nd delivery of the mini max, no email or call, delivery received by neighbors who fortunately were there.. I have not been able to set up the trampoline which is a Christmas gift, let's hope everything will be OK.
Pleasant reception and service. Quality of advice and the shipment that followed the order was optimal.
I am very happy with the trampoline I bought 18 months ago. My little girls love it. Last winter and again this fall I took down the net and the posts and put them away. I just bought a cover for the trampoline support that stays outside. (it was all stained with bird droppings). With the cover, the trampoline blends in with the surrounding nature and visually disappears. However, the problem will remain the same in summer, as the cover cannot be used with the posts.
Good contact by phone. Precise information given and trampoline meets my expectations well.
Very good quality of material, French material that has nothing to do with what is sold in supermarkets. Very good listening on the phone. Deadline respected. A small improvement to be made, the assembly instructions are not always clear.
Congratulations. Information provided upon ordering. Warning before delivery.
Everything was very good. The site is pleasant.
Fast shipping, and a team of advisors listening.
The trampoline is of very good quality and perfectly meets our expectations. We will be able to say more about the quality in the long term after the first winter and the protection purchased on this occasion.
Always available and efficient contacts.
We are delighted with our jumping trampoline 4.30m. The children are having a lot of fun. Simple to assemble. To ensure the stability of the trampoline we installed the anchoring kit. We will see.
Thank you Virginie for your feedback on our Jump'Up trampoline.
The product meets my expectations, the phone service is excellent, the delivery and the package impeccable; thank you for your welcome and your order tracking on your site, my son is delighted.
Very serious company; attentive to the wishes of its customers. High-end material easy to assemble. (appollo sport junior) I recommend it to anyone who is still hesitating. Deadlines respected
PERFECT SMALL DOWNSIDE FOR THE ROOF LIFESPAN 1 YEAR A MORE RESISTANT CANOPY WOULD BE APPRECIATED
Hello, We have taken your comment about the roof item into account. We recommend removing it regularly as the wind can get under the roof and tear it if you do not take precautions. The France Trampoline team.
Speed, efficiency, professionalism. I was called back within 15 minutes of my email. I had a problem and it was resolved very quickly and free of charge. (replacement of a part)
Good product, to see over time now since it has only been assembled for a few days. Meets the children's expectations. Very good responsiveness from customer service.
Very satisfied with our purchase (Booster 360). Quality website, with clear information about the products. Before buying, we wanted more personalized advice by phone. Very pleasant welcome. Informed advice that helped us refine our choice and adapt it to our needs (young children, but long-term investment). Delivery on time, easy assembly, product that seems to be of excellent quality compared to the products we have seen in stores or at friends'. Highly recommended!
Hello, thank you for your comment Sybille. The France Trampoline team.
Trampoline of good quality, undoubtedly. Some issues with the components of the safety net. In terms of service, attentive and professional.
Hello, Thank you for your new comment. We are glad to have been able to resolve your issue quickly. Our emails sometimes go directly to your spam folder unfortunately and we cannot remedy that unfortunately. The France Trampoline team.
Delivery within the indicated deadlines, very sturdy trampoline, of good quality. Easy assembly.
Excellent: delivery on time of a quality trampoline
Super trampoline, the whole family is having a blast!! Very good quality jumping mat, finishes.... in short, keep it up!!!!
Delivery deadline respected. Assembly of the trampoline a bit long!
Seriousness characterizes this company. After 5 years, replacement of a jumping mat. I didn't even remember this 5-year warranty. They reminded me of it. I recommend this company to anyone looking for a trampoline.
A customer since 2008, I am still very satisfied! Top quality of service!
Very good responsiveness from customer service
Very clear website, well informed. Order quickly dispatched. Item (rectangular trampoline Apollo Junior) easy to assemble, and of very nice quality.
We just had a problem with the carrier who indicated a delivery on Friday afternoon, but we were delivered on Monday. France Trampoline did everything to ensure that the delivery went smoothly. The trampoline meets our expectations exactly, the children love it. The assembly was long but that’s normal, and the instructions are quite clear. We recommended to our friends to order from France trampoline: a French company and a quality product!
good value for money. Quick handling of the order. Easy assembly of the trampoline very happy with the purchase.
A trampoline of very good quality, for children as well as for parents. The quality justifies the price. Having needed customer service, the response was immediate and competent. Highly recommend as I have already done.