A quick order. After 3 days The carrier was very nice. The trampoline is top-notch, solid. It makes our daughter happy.
Perfect
Really very satisfied with our purchase, delivery, packaging, instructions, quality! In short, we highly recommend it!
competent
Promises kept
Top-notch reception Very high availability by phone as I had to call several times to ask questions... Very good advice. Material is compliant except that the edge of the net through which we pass the fiberglass rods is unfortunately plastic and not fabric or another material that does not deteriorate due to the sun, so the net may not last long because of this flaw. Too bad...
thank you
Perfect
Delay issue due to a missing item but very high responsiveness from your customer service and very good follow-up from them. Trampoline easy to assemble and of good quality
Difficult to find the product alone on the site but customer service was very efficient in providing information
Very fast delivery Material corresponding to the order
We are delighted with the trampoline! The delivery was very fast, the mat arrived damaged but customer service immediately sent us a replacement at no extra cost! Thank you for your efficiency! We highly recommend this trampoline professional brand!
Very satisfactory value for money.
Good product, matches the description. The installation instructions are a bit lacking in explanations. It would be good to refer to a more explanatory video.
Quality materials, fast and well-packaged delivery.
article in line with our expectations
Very happy with the customer relationship that has not changed. Disappointed that now we have to pay shipping costs even with an order over 200€. And no more gifts with an order of 150€. As a result, I did not complete my order. I find that unfortunate.
Product as described, fast delivery
Nothing to report, very good.
Smooth transaction, I recommend this seller.
Excellent contact. Very professional service.
Good product but instructions could be improved easily
Perfect
Very good service
Order perfectly received. Good quality product and perfectly suited to our trampoline.
We have been sourcing from you for a few years because we are satisfied with the products and advice.
Nothing to report
Very fast delivery.
Quick and careful shipping, good quality-to-price ratio
Really great material
top
Product conforms. Fast delivery
Perfect, superb quality, fast shipping. TOP
The after-sales service completely met my expectations with a lot of kindness and my request was handled quickly. I am very satisfied.
Conscientious seller who contacted me before sending the replacement part to ensure it was suitable. Received within the indicated time (quickly) and the part is perfect and of excellent quality. The price is not much higher than elsewhere and the quality of service is remarkable. Recommended!
Perfect, exactly meets my expectations
Perfect product, my children, a snowboarder and a gymnast love the quality of the bounce
quality product, very satisfied!
Quality information provided by phone to avoid mistakes when the dimension does not exactly match the products offered on the website. Product (replacement trampoline mat) received quickly and fits perfectly.
Advice, responsiveness, and quality of products. I recommend
Great product, quite easy to assemble alone.
On time, as expected, conforms
Very well spent
Hello, we are very happy with the octopulse trampoline, however our net is torn, we had to buy a new one, we found the price excessive and the quality lesser.
Dear Sir or Madam, we have noted your comment about the protective net purchased as a spare part. After checking our technical specifications, the original net and the one in spare parts are made from the same material. This new net will ensure the safety of your children on the trampoline. The France Trampoline team
During the reassembly of our jump up 360 trampoline, we lost a plastic spacer that serves as a link between the posts and the feet. We had to buy a set of 16 complete brackets when we only needed one piece (by the way, we have since found the lost spacer!) Ecologically and financially, it is absurd not to be able to buy a common piece separately that is also common to many France trampoline models. Given the quite high price of your models, it would probably be wise to provide 2 or 3 extra accessories in case of loss, as large furniture brands do, which avoids a lot of after-sales service. We received the package 10 days after the order, the post does have delays but it seems to me that it was a private provider.
Dear Sir or Madam, we have taken your comments into account. We are delighted to read that you have found the piece you lost. Regarding the packaging of spare parts, we offer more than 500 and we try to provide the best possible solutions for our customers and the planet. The France Trampoline team.
Very good service
Very good
Simple, fast, and efficient.
Very satisfied with the received products, the outdoor Ninja course. Conforms to the description and very well packaged. Small improvement: when will there be second-hand cardboard shipments?
Excellent quality for the climbing dome and the rope. My grandchildren are delighted