Perfect
Package delivered quickly and friendly delivery person
Very good
Very good quality/price ratio
COMPLIANT WITH OUR EXPECTATIONS
Nothing to report. Everything was perfect
Everything went very well
Good
This purchase allowed me to give new life to my trampoline
Good shopping experience. Fast and compliant delivery
Good. Nothing to report
Impeccable and fast delivery
Phone contact and order placed directly was great. Received 2 days later. Excellent
Good products
Great service, the provider ensures before shipping that the order is suitable. No possible errors. Super fast delivery
Order received very quickly and compliant
Very good service
Perfect
Overall correct trampoline, I expected better in terms of finishes but the quality-price ratio is there... Easy to assemble, we took less than 2 hours with two people... Delivery was fast, correct, and well organized
Perfect order and delivery
Compliant with my expectations
Quality material with the possibility of tracking over time.
Always perfect!
Sturdy assembly but equally sturdy material. Very satisfied.
Package arrived within the indicated timeframe, well packaged. The product was compliant with the description and of very good quality.
Nothing to report
Accessible and smooth website. Everything went smoothly until delivery.
Perfect
Perfect
Our order was respected within the deadlines. The net is as described. We are very satisfied and the kids too :-)
Condition of the used net, and broken closure, so as a safety measure we are calling on France Trampoline
High quality trampoline
Delivery time was way too long. More than 15 days after the order. Moreover, the package arrived torn with missing parts.
Hello, We are sincerely sorry that you had to experience this kind of inconvenience. Indeed, after reviewing your file, we do see a delay in delivery due to a change of delivery address requested by you. The delivery agencies unfortunately took a bit too long to organize themselves to deliver to your new address. We have reported this information to them so that this type of request is handled more quickly. Despite this delivery delay, we hope that the ordered trampoline will meet your expectations for many years to come. Best regards, The France Trampoline team
I finally found a trampoline mat that fits my dimensions. It is like new again.
Very good.
Well done. Very efficient. I made a mistake on the size of the attachments and they sent them to me very quickly. Thank you to the whole team.
Very satisfied. Fast shipping. Very good material. Easy assembly. Kids are delighted 😊
The tracking of production for parts of old models is a real plus! I just changed the jumping mat for the first time in 9 years! A piece of cake, delivery is fast, the product is compliant. Nothing to complain about, Bravo France Trampoline!
Top team. Advice, price and delivery as fast as the best on the web.
Fast delivery, product that matches the description.. Perfect!
excellent site very serious. From order to delivery
Good overall service. The depot is not easy to find
Very good product once again! Our son and all the children in the neighborhood are delighted with the course!
Good trampoline but the spring protection is always coming off.
Very good trampoline, excellent bounce, very stable; the nets are well stretched... nice visual, which blends well with the garden colors. The children are satisfied... the adults too! However: > Assembly takes quite a long time. > Delivery needs improvement (damaged packages, left at the doorstep... be careful this model is particularly heavy!) Possible improvements (but which do not change my opinion on the quality of the product): - being able to choose the position of the entrance on the net for rectangular trampolines (either along the length as currently, or across the width). - the ladder: move the highest step a little lower because its current position makes it unusable... (it is almost glued to the edge... impossible to place the foot easily... risk of falling) - the entrance to the trampoline is a bit difficult: it would be wise to lower the opening of the zipper a bit so that we avoid tripping over it as currently.
THE PACKAGE WAS THROWN OVER THE GATE
Hello Sir, We have taken your comment into account and will immediately contact the provider who handles our deliveries to relay the information. Indeed, we work with different subcontractors for deliveries and this kind of event is unacceptable. If there are one or more broken parts in the package, do not hesitate to report it to us by email with photos to customer service. We sincerely apologize for the inconvenience this has caused. Best regards, The France Trampoline team
Very good quality trampoline. Easy assembly.
Call between noon and 2 PM, someone takes my call, admits they can't help me but promises that I will be called back. 2 hours later I am called back by someone available, competent and attentive. My problem was resolved, the worn part delivered in 24 hours. This shows that an efficient customer service that is not outsourced is possible, it just needs to be wanted. Congratulations.
Nothing to report, everything is compliant
excellent product that perfectly meets our request