Not very clear: is the evaluation for the product, the purchase, or the delivery?
Quality, efficiency, speed, and the option to pay in installments is appreciated.
Order compliant, received on time.
Speed of shipping, excellent quality of the trampoline.
Serious and responsive.
Material not assembled.
Super Apollo 500 trampoline, even better than the old model.
Very good customer service, I highly recommend.
Very good small indoor trampoline! It is especially very quiet, but I recommend placing it on a mat to not hear it at all! The only small downside is that the assembly seems simple at first, but when it comes to fixing the feet together, it's better to have two people! The bolt covers are not of excellent quality nor very aesthetic.
Perfect, fast delivery and quality product.
Material conforms to the request, however a negative note on the delivery, the package arrived torn with parts scattered at the back of the truck, the delivery person was not sure that these parts belonged to this package. Following this mishap, I am not certain about a future order.
Hello, thank you for your comment. We are sorry to hear that your delivery experience went poorly. We will obviously pass this information to our logistics department to avoid the same problem with future deliveries. Following this delivery, did you leave any reservations on the delivery note detailing the damage encountered? The condition of the concerned package? The fact that parts were scattered in the truck? Indeed, complete reservations allow us to take action against the carrier to cover you in case of missing parts. Please do not hesitate to contact our customer service (contact@france-trampoline.com) to provide precise feedback and thus allow us to improve. We understand that you may be put off by this mishap; however, France Trampoline is committed to providing a good experience to its customers and finding solutions to your problems. Best regards, the France Trampoline team.
Delivery was compliant and quite fast.
We found parts to repair a trampoline purchased 5 years ago that was damaged due to a gust of wind. This avoids throwing it away and buying a new one! The only downside is that the reference proposed by default by the site was not accurate, but I was still able to order the correct part!
Delivery in 48 hours! No bad surprises upon unpacking. The material seems to be of very good quality. The slackline given for my granddaughter's 9th birthday was tested by the whole family and also by the group of friends invited on the birthday day. It promises good moments again when the weather is better.
The product is of very good quality and the service is very pleasant.
Very efficient, quick and careful shipping, the zip line was a big hit with a 4-year-old and an 8-year-old.
***
Good quality trampoline!
Speed and products conform to expectations.
As for the delivery, the provider was perfect. As for the product (zip line and slack line set + Ninja course), it is the Christmas gift for my grandchildren, so not yet installed.
Delivery was compliant and fast.
Fast delivery, product meets my expectations.
Products conform to the description. The zip line and slackline were a hit for my daughter's birthday. Very good quality products. Let's see how they hold up now.
Very good
Meets my expectations, fast delivery.
Very good service, quality is there.
Very good service. Fast delivery overall.
The site is well done, the trampoline is of very good quality, delivery is fast.
Product delivered on time and meets my expectations.
Good communication from customer service. Very high-quality products. The price is very reasonable considering all the services provided.
No issues
Perfect
Very good: fast delivery, clear assembly guide, very good quality materials.
Fast delivery. Product meets expectations.
Glad to be able to find spare parts for our trampoline over the years and thus keep it in good condition.
Delivery very poorly managed despite the specified information and not delivered to the home.
Very good
Everything is perfect.
Quick services
Website easily accessible and usable. Service provided quickly.
Customer service reachable, available, and competent. Delivery time respected. Product conforms to the description and my expectations.
Hello, very good quality
Very good quality trampoline, sturdy and safe for my 3-year-old son. He spends hours on it, he loves it!!! I am very happy with my purchase. I was looking for a product that meets safety standards for my grandson. I recommend it without hesitation. Only downside... Difficult to assemble and the instructions are not clear enough.
Punctuality and quality
Anchoring kit OK, my Apollo 500 trampoline didn't move during a night of strong wind (120km/h a few kilometers from my home). I had also folded the net to limit wind resistance, everything held well. Order shipped quickly. No issues.
Excellent service. Always good phone contacts
Excellent service. Always good phone contacts
Simple and direct without fuss
Very well passed
Super quality trampoline. Top customer service, very responsive!