Fast, efficient, good quality product. Not disappointed with my purchase
good quality material
Very good. Punctual. Friendly.
Very good. Good after-sales service!
Quality, advice, speed! It changes from low-end brands. Thank you
Order as expected, competent customer service. However, the parcel relay delivery service was mediocre. Item not delivered to the relay the first time but returned to the supplier who contacted me to find out what was going on. Delivery OK the second time with a delay of 3 weeks.
fast
Very good
Very good quality, a bit long for the goods to be delivered
Replacement part for tchoukball found thanks to the response from the bag thank you
Good material and easy to install except for the cable tension which I did with the car's tow hook NM
Product as expected. Fast delivery. Very expensive product.
Average condition boxes
Satisfied with the customer service which was easily accessible and very attentive.
Great availability and responsiveness from the person on the phone.
Very good service. Highly recommend without hesitation. Serious and very competent supplier. Really well done.
Quality products.
Very good product. Quality/price very good.
Product of very good quality. After-sales service attentive.
Speed and efficiency
Very satisfactory service. Handling the replacement of our prematurely worn trampoline net.
Great trampoline, very very nice quality, very fast delivery, only negative point: the net does not hold well on one side certainly due to the tension on the other end. Other than that it is really perfect
Just not enough details in the spare parts packages. Too bad the link is not between the old and new model I had to manage on my own.
Fast delivery and very good material
I am rather disappointed overall with the material itself. I took FRANCE TRAMPOLINE "one of the most expensive" hoping for a certain quality and ease of assembly. Difficult assembly of the base tubes and poorly designed, I can't imagine their disassembly. Plastic hook for the cover around the trampoline very fragile and fixed in a dubious place (springs), three already broken. I've had it for a short time. Unfortunately, I do not recommend it. Best regards.
Hello, thank you for your feedback. We are sincerely sorry regarding this experience which does not reflect the quality of service we are used to providing and we apologize for these circumstances. Please do not hesitate to contact our customer service by email or phone with photos of the assembly. We will send you new hooks under warranty as soon as possible. Best regards, the France Trampoline team
Very fast shipping. Advice and answers to my questions that helped me a lot.
Purchase without problems. Good description on the site.
Very satisfied with the speed of delivery and the product. Just would have liked the assembly manual. In any case, the explosion to install it.
Top
Problems with your delivery provider, absence on site, had to reschedule....
excellent product, quality. fast delivery.
Replacement part in customer service. Sent without issue and received without issue, on the agreed day. Nothing to say.
Good advice over the phone and by email, clear explanations on the site, deadlines met as announced, an efficient delivery service, only the assembly instructions could still be improved... happy and reassured children and adults in front of the quality of the material.
2 products ordered (zip line and stackline), complete satisfaction for both, very fast delivery
Products completely meet my expectations. No issues.
Very good customer service
Very happy with my purchase
Good product but delivery was erratic which caused us to lose several days.
Perfect!! Everything was perfect from A to Z.
Very satisfied with the product.
Very good, as usual. I have known you for a long time. I have always had excellent contact and quality service.
Easy order, fast delivery
Perfect... As usual, the service is perfect. Both for ordering and for delivery... I highly recommend
Good
Everything is of very good quality, assembly is smooth and the provided tools are suitable and sufficient. The only negative point is the announced assembly time... 20min. It took us more than 2 hours for 2 people to assemble it from start to finish. And even if we are not the fastest in the world, it is clearly impossible to assemble this trampoline (octopulse 460) in 20min.
Good. Clear manual but assembly a bit long to do with somewhat muscular arms…
Replacement of the protection due to damage caused by hail and the ladder. The parts are available several years after purchase, that's why I chose France Trampoline. Package sent in the week following the order.
Material conforms to my request, well informed about the delivery date, and of good quality where spare parts can be found if needed.
Very good
Very good quality trampoline, nothing to complain about. Very satisfied!