Good service. Some difficulties in assembly.
Very good product. The only downside is the wait for the product due to restocking.
Very good telephone reception and quick, clear information provided. Good order tracking by email. Very efficient customer service and attentive. Products received are of very good quality and easy to install. Children and parents delighted!
Shipping costs more than the ordered item. *** euros for a part worth 25 €. And on top of that, the delivery leaves much to be desired, delay, dropped off carelessly in front of our house, without warning. I am really disappointed.
Hello and thank you for your comment. The W leg you ordered is an oversized item for carriers, which incurs additional costs. Furthermore, we are sorry that the delivery did not go smoothly. We will pass the information to the carrier for improvement. Have a nice day, the France Trampoline team.
Delivery expected in 4 months is too long
Hello and thank you for your comment. We are experiencing supply issues beyond our control on certain references. Please believe that we are doing everything possible to deliver you as soon as possible and to inform you of delivery delays when they occur. Enjoy your Strat'Up 250! Best regards, the France Trampoline team.
Fast delivery. Competent commercial service
Completely precise information by phone. The announced deadlines are honored and notified at all stages. The product is of very good quality and the assembly instructions are very clear. I actually assembled the product alone in a short day. I am really fully satisfied with my purchase and the professionalism of your company.
Excellent
very good quality material.
Very satisfied with the zip line as described
Product conforms to my expectations. However, delivery time was extremely long.
Hello and thank you for your feedback. At the time of your order, the seat for the zip line was not in stock, as indicated on the product sheet. Upon receipt in our warehouses, we sent it to you without delay. Enjoy your zip line! Have a great day, the France Trampoline team.
very good service. Product as described
I acknowledge that the quality of the product is superb
Perfect thank you
I thank France Trampo immensely who, to reward my loyalty, generously offered me the ladder; I highly recommend their products which are very durable over time.
I acknowledge that the quality of the product is superb
Fast delivery. Very good material, excellent quality. Easy installation for the Ninja Max pack. For the installation of the zip line, I advise future buyers to be several to pull on the cable to tighten it, or buy the accessory offered on the site, because with 2 people (man/woman) it was laborious to get it well tightened. My wires are bursting, especially with the zip line.
Very professional and quality material
Perfect
Really happy with my purchase Corresponds to my son’s expectations
Quality product that lasts over time
Good product. Fast delivery.
Very fast shipping and quality material. I recommend 👍
Very good customer service
Good advice, fast shipping, however many products are out of stock
Very good product
ras
Quality product. Fair price. Competent service.
Good quality product with relatively simple instructions for assembly.
I chose your site among others for your quality of service and follow-up. Easy and more human phone contact than by email. I recommend you to my friends.
Very good material
excellent service and advice
Good quality material! Top customer service for inquiries before purchase
Simple and effective
Excellent service: price, deadline, quality, everything is very good
Very satisfied. Very fast delivery. Very pleasant person on the phone
Clear site, delivery made on time, product conforms to the description, very good material
Excellent advice and management of the delivery logistics.
no reminder email when the product became available after order and payment by bank transfer
Very pleasant and professional welcome, fast delivery, very good quality material.
Exactly what I was looking for!
Fast delivery, perfect products! Thank you
exactly the parts we needed!!! Yet our trampoline is 10 years old. Products that last and can be maintained without problem.
Good quality trampoline, solid and stable
Very good
Order received as indicated, no surprises
Without any problem Always there, same satisfaction Already a customer
Hello The only downside is the assembly because you need to be 2 and it’s a struggle and we get our fingers stuck
So it’s terrible with you, lost order, I only get refunded when you find the order, finally I’m offered a new delivery which I kindly accept and I receive an email 4 days later to tell me that there is a 2-month stock shortage, a joke!!! and yet I liked your concept, I hesitated with *** and well it would be ***. So I’m hesitant to give you a bad review on Google.
Hello, I’m sorry to read this. Indeed, your order has unfortunately been lost, please believe that this is independent of our will. During the search, the soccer goal went out of stock. We apologize for the delay in searching and refunding, but in this case we must respect a process that takes time. We would be happy to give you a 5% voucher for your next purchase if you wish to order again on our site. Have a great day, the France Trampoline team.
Very satisfied... very good quality. The children never get tired of the zip line, neither do the adults!! The whole family tested it, even grandpa 😂. Delivery was quite fast... really not disappointed... thank you 😊