very good
Very good, I was called back quickly following an information request.
Great material.
Very good, product and service.
Good contact, well-organized delivery
Clear and precise description. Fast delivery. Correct protection of the package.
Missing steel cable and nut of the right size. Missing rope for the plastic seat to be able to reattach it to the cable.
Hello, Thank you for your comment. I invite you to send us photos of the items received in your box at the address: contact@france-trampoline.com, we can then find a solution. Have a nice day, the France Trampoline team.
9/10
Great site, I didn't know it, order processed quickly. Fast delivery. Assembly is quite simple. The springs are quite hard to put on but they provide the tool to do it. I highly recommend!!
Nothing to report
Good quality product. You shouldn't have too much slope otherwise the zip line gains a lot of speed...(about 1 to 2m over 30m). The hardest part is the installation to find the right compromise. Possibility to add a harness for safety for the little ones.
Delivery conforms to the product
Order and delivery were normal
Order received on time, assembly guide well explained, trampoline corresponding to my expectations.
very good
Very satisfied with the product that arrived very quickly
Fast delivery; product perfectly conforms to expectations
Very good products
Ordered and item received quickly.
Perfect
Fast delivery, without difficulty. The assembly turned out to be a bit complicated: you need to be two, have your afternoon free, and plan a mallet; without that, we would never have managed to align the tubes. Once assembled, the trampoline is very stable, really pleasant.
A quality after-sales service and very responsive! Thank you!
top especially Coralie
Order received on time. CONTACT with the supplier for information excellent
In line with what I hoped for
Very good trampoline. Delighted with my order.
Great quality, the kids loved it. Installation is easy. And delivery is fast. I recommend!!
good site
Fast and well-done delivery.
Great
A kind and very responsive person.
Perfect, nothing to say.
Very good order - perfect advice and fast and efficient delivery.
Assembly of the Jump 4.60m trampoline was mainly done on Christmas night by a gentleman in a few hours in the cold for the greatest pleasure of our two daughters (6 years and 2 years) who were delighted upon waking. The safety net was assembled on Christmas Day. Since then, it has been used almost every day by both the little ones and the big ones (even the retired grandparents have been able to enjoy it). We put the protective cover back on every day as recommended. We hope it will last over time. A plastic hook broke during assembly, I will contact France Trampoline to receive a new one.
Good performance.
Nothing to report.
The ordered item was delivered quickly.
I ordered a zip line at the beginning of December. Kindly and out of respect for the couriers, I chose the delivery option at Mondial Relay... at the end of December, after 5/7 calls and 3 or 4 trips and 10 texts received announcing a delivery, I finally received the package at the end of December... And now, I am being treated like a thief because you tell me that I received a second one via a carrier whose delivery note mentions a signature that in no way resembles my handwriting... What can I think of this delivery or your company... honestly nothing, just certain, it is that I should never go through Mondial Relay again... Best regards.
Hello and thank you for your feedback. We do not doubt your good faith, but as requested in our last email exchanges, you need to send us back the certificate of non-receipt as well as a copy of your ID to contest the delivery. I believe we did everything we could for you to have your package under the Christmas tree. Seeing that your Mondial Relay delivery would surely not arrive on time, we resent the product via Chrono 13 at our expense. Please believe that what we seek above all is the satisfaction of our customers and we are sorry for the situation. The France Trampoline team.
Good quality and perfectly meets my expectations.
Very good service - very fast delivery.
Small logistical issue with good responsiveness to resolve the problem. Very good quality material and I am satisfied as well as my 3 boys.
Very good advice, we are dealing with professionals, I recommend!
Perfect!
The delivery slot was postponed and then not respected. Probably related to the Covid effect. The box arrived damaged but the product was not damaged or incomplete.
I am satisfied with the product and the delivery. Thank you.
Excellent from start to finish.
Fast delivery and quality product.
Very good
Fast and compliant.
Trampoline of very good quality. Very fast and secure delivery. I recommend.