A very good purchase! Very secure, the kids are delighted!
Very solid product.
everything is perfect
Customer service very concerned about its customers, following my order and before shipping, a staff member from France-Trampoline contacted me to verify together that the measurements of my trampoline were correct (as I bought replacement parts). This pleasant person also took the time to explain to me how to install the material.
I received my order very quickly, thank you
very good
Product conforms but no explanations on how to fix the net.
Fast. Professional. Warranty that worked perfectly after 4 years + gift. High-end product.
I paid more for fast delivery. But that was not the case. Only disappointment. The material is of very good quality. The delivery person, the package, and the material are top-notch.
Very serious site, I recommend. The material purchased (ninja course and accessories) is of very good quality.
I ordered several items but the site is really poorly designed because the cushion size is not correct, my trampoline being old. As a result, I have to return an item that cost me more than *** euros at my expense (*** euros!). The same goes for the protective cover. I am not happy at all. I am told that it is clear on the site, frankly it is not. The trampoline has the same name and the shape in the picture is recognizable.
Hello and thank you for your feedback. Innovation is at the heart of our business and that is why we are evolving our trampolines, but we still want to ensure the follow-up of our old models. That is why, when old and new references coexist on our site, we differentiate them from the thumbnail and provide compatibility information in the description. We apologize for the inconvenience caused. In case of doubt, do not hesitate to contact our team before purchase. Best regards, the France Trampoline team.
Very good product conforming to the description. A small tip for assembling the legs: add some lubricant to facilitate assembly 😊
Order placed in mid-July and package delivered only at the beginning of September. After contacting the company for information about the package because they are not able to keep you informed themselves, we are told that it is a special order and that in addition to that they do not meet the delivery times indicated on the site. After a possible request for a discount on the price due to the delivery delay, we are told that it is not possible. I therefore recommend ordering standard parts otherwise you risk being very disappointed.
Hello, thank you for taking the time to leave us a comment. We have indeed experienced significant delays in our restocking and deliveries due to the health crisis. Please know that we have done everything possible to update these delays on our site as soon as possible. However, we are sorry that you were impacted by these delays and that we could not contact you individually. The France Trampoline team.
A company with a very high level of excellence because: 1° the product sold is of great quality. (compared to other trampolines) 2° the customer service is exceptionally responsive, efficient, and attentive. 3° the delivery and packaging are effective and careful. 4° the quality/service/price ratio is unbeatable. In short, you can buy with your eyes closed and I insist on having been able to compare with many competing trampolines installed at friends' houses, this one is of significantly superior quality and moreover, this company provides remarkable customer service.
Good internet presentation, good products, fast delivery. We also have the impression of dealing with professionals in the field, and not parasites like *** or ***.
Excellent!
Hello, I had a doubt about the exact size of the trampoline as it was purchased in 2011; I called your services and someone kindly did some research and found the order from that time. It is really very kind of them.
I was very satisfied and quick for the order
Hello, Products conform and of good quality. However, delivery times are really too long! Part announced as out of stock but deliverable in three weeks, received more than three months later. Two orders and the same problem twice! It would be better to announce longer delivery times, at least we know. Have a nice day.
Hello, thank you for taking the time to leave us a comment. We have indeed experienced significant delays in our restocking and deliveries due to the health crisis. Please know that we have done everything possible to regularly update these delays on our site. Despite our efforts, it has been complicated to contact all our customers individually. We would like to apologize for this inconvenience. The France Trampoline team.
Great product with this oval trampoline. It fits well in our garden. It is very sturdy and resistant for our 2 teenagers. We are very happy with our purchase. Small downside: the net closure does not go all the way down, which requires caution when getting on and off the trampoline.
Very satisfactory product, conforms to my expectations
Products conform to the request
Excellent service. The delivery was in accordance with the order. The products are of quality. Thank you very much to your whole good team!
the site encountered many problems with the delivery of our trampoline. We finally found common ground. We are delighted with the trampoline, super quality.
very good
The products match my choice and are correct and very well suited.
Very responsive customer service.
No problems, quick order, conforming to the requested expectations. Regards
It's a shame that we had to wait several months between the time of the order and the time of delivery
good quality of materials and fast
The order was processed efficiently and the delivery went smoothly without any problems.
Very good product
Serious company and quality product. I was just delivered with a month delay due to the health difficulties after confinement...
Perfect
Easy navigation, attentive and efficient staff.
Great seller, very serious.
Product conforms to the order, delivered quickly. Nothing to complain about.
Disappointment for the anchoring kits and the cover received almost a month and a half later, without giving any news in the meantime
Hello, thank you for your feedback. Indeed, we have experienced supply delays and extended delivery times. In order for you to enjoy your trampoline as soon as possible, we chose to deliver the missing optional accessories later, rather than delaying the entire delivery. We apologize for this lack of communication. Best regards, the France Trampoline team.
4 or 5 months delivery delay, I forgot. In any case, too late for our grandchildren to use it this year. INEXCUSABLE!!!
Hello, thank you for taking the time to leave us a comment. We have indeed experienced significant delays in our restocking and deliveries due to the health crisis. Please know that we have done everything possible to regularly update these delays on our site. We would like to apologize for this inconvenience. The France Trampoline team.
Everything was perfect and well conditioned
very good product, satisfied except for the 2 months wait before receiving the order but we were informed at the time of ordering
Good product but extremely long delivery time
We are very satisfied with our trampoline. Despite the difficulties related to the current pandemic, France Trampoline has shown great professionalism!
Exact ease and perfect and quick information, very good quality products, I would recommend France trampoline without hesitation. Thank you for your good services
Quality material, secured, therefore ideal for children. The recommended ones were available and met our expectations, while guiding us on the best offers. Thank you
Very good
quality material used for many years
Efficient, responsive, available and excellent quality products that are followed over time (models). Bravo! I recommend!
The wait was long but not disappointing: Very good material ...
Very good quality trampoline but very long to assemble, you need to have strength. We still haven't managed to assemble the ladder... Too bad the delivery time was so long and that we received the whole thing in several parts (6-8 weeks apart)