Very good product.
Very good trampoline, of very good quality, possibility to buy spare parts, my daughters love it
Satisfactory product and fast delivery! Too bad the packs are only offered later
Top quality, top help, top efficiency, top phone reception, very easy return of goods, nothing to say... if I recommend you everywhere! Congratulations, especially don't give up!
Fast delivery and quality product
Very satisfied with the service of this order.
Top services, top reception, top quality
Very good, quality product, assembly instructions lack precision in certain situations and are incomplete in others. Otherwise, very satisfied with the purchase
Product delivered within the announced deadlines even with COVID, always quality materials
Compliant with the order
Very good, I recommend.
Very satisfied
Product meets my expectations, the width of the steps of 7.5 cm is comfortable for children in socks 👍
Nothing to report
Fast delivery even during confinement!
Nothing to complain about, very good.
Very correct, delayed by the pandemic but good communication.
We are very satisfied with the service provided. The parts we ordered are very well described and presented on the site. The sales service is very competent. We are delighted!
Perfect! I recommend!
Great
Good advice, fast delivery.
Quality products
Very good
In general, I am satisfied but a problem with stock led to a lack of reflection on delivery. I ordered a net and the upper support for it, I only received the support, the net not being available for 2 months!! I have no use for the support without the net, I would have preferred to be offered to cancel the delivery. I therefore found a net on another site, significantly cheaper and of better quality.
Hello, thank you for taking the time to leave us a comment. Our restocks have indeed been heavily impacted by the events of recent months. Furthermore, our computer system does indeed manage the partial shipment of orders as soon as a reference is back in stock to delay the shipment of orders as little as possible. We apologize for this inconvenience. However, it is of course possible to cancel the order upon simple request to our services. We remain at your disposal for any further information. The France Trampoline team.
Nothing to report. Easy order and delivery OK
In line with my expectations
Very good material
The people on the phone are very friendly and know how to advise the customer according to their expectations. The customer service is very responsive. The family jump 360 trampoline perfectly matches what we wanted and the quality of the product is there. The safety net is very reassuring, as is the entire trampoline. The children appreciate it and thank you.
In line with the description.
Ballast bags conform to what was expected. However, one of them had a defect and was immediately replaced by France Trampoline. Thank you and well done for this responsiveness.
Perfectly corresponds to the ordered product. Very good quality as always
Very good product, very good communication. I take away 2 stars because there is no assembly manual and the little that exists is in English. So for a product made in France, hats off!
Hello, thank you for taking the time to leave us a comment. We take note of your remark and will pass the information on to the relevant service! Best regards, the France Trampoline team.
Very good quality products made in France. Customer service easy to reach, and who does everything possible to meet our expectations. I recommend.
Order arrived as expected, in line with what we were waiting for. Quality trampoline and easy to assemble.
Good reception, products in line with our expectations
Transport: no problem during delivery. Product intact, and corresponding to my expectations.
Very very long delay (but with the confinement problem). One of the items did not meet my expectations (no elastic in the replacement fiberglass arcs for the top of the net, unlike the original part, so quite a hassle to install).
Hello, thank you for your comment. We are sorry for the delivery delays experienced during the confinement period, unfortunately beyond our control. Furthermore, regarding the fiberglass arcs, indeed these replacement parts are now offered without elastic for logistical reasons. It should be noted that the elastics did not serve to hold the arcs at all: it is rather their size, number, and adjustment that keep the net firmly in place. We remain at your disposal for any further information and wish you good times on your trampoline! The France Trampoline team.
Fast delivery. Satisfactory quality. One might regret the frankly improvable assembly system, especially for the net. The absence of stainless steel screws is a shame for a product intended for outdoor use.
Hello, and first of all thank you for your comment. Several fixing systems were tested before adopting our current system, which has proven effective for maintaining the posts of the net over time. Once you get the hang of its installation, this system is usually quite favored by our customers! As for your screws, we have never encountered any particular issues with them: if you wish, feel free to send us a photo of the difficulties encountered, and we will send you a new set of screws. We remain at your disposal for any questions, the France Trampoline team.
Very good
Very well done site.
Everything is OK
Nothing to report
In line with the description and fast delivery
Very fast.
Super trampoline of very good quality! The kids are having a blast, and so are the parents!
Great
Perfectly corresponds. Fast delivery. It's good work
Material conforms to the order. Very nice customer service, attentive and helpful.
Perfect services and I am very happy with the product.
Very good material. Fast delivery.