Very good.
The order arrived quickly, the trampoline meets our expectations, it is of good quality and the assembly was quite simple.
Product received quickly but not at the right pickup point.
Very good service except for the delivery which had to be rescheduled so that I could be present and help the delivery person as he was unable to unload the packages alone due to their size. It would be good in the future to plan for a second delivery person or a truck with a larger lift gate to maneuver easily and without risk.
Order placed on a Saturday and received on Tuesday. Perfect.
Very good.
Delivery as per the order.
Very satisfied.
Quick and clear phone connection for information on Trampoline. Very good follow-up for delivery. France trampoline called me back to inform me + email. Planning for delivery with the delivery person was rigorous.
Following a strong gust of wind, my daughter's winter trampoline cover was torn off and flew away, breaking 2 trampoline poles (oval 4m90) in the process, a disaster in the morning when my daughter discovered that! Fortunately, after a call, we were immediately able to repurchase the cover but also spare parts that arrived quickly. The trampoline is like new again, much to my daughter's delight 😊.
Very good without issues, EXCEPT the delivery, the delivery person set a day and a time slot to drop off the package, but in the end, I wasn't even contacted by phone when he didn't see me arrive, so the delivery person signed for me and left the package in front of my entrance door visible to everyone on the street (it could have been stolen). I am correct because I did not make a scandal and said that I had not received anything as many people could have done to get another one.
Very good.
No issues.
Simple online purchase and item fully compliant with its description, received quickly and of good quality.
No problem, delivery on time.
No issues.
Very good. Order shipped quickly. No issues.
Perfect but assembly a bit laborious. Assembly manual lacks clarity.
Very happy with my purchase, I was very well informed and the delivery is fast.
Good responsiveness and super product
No problem with the product. Less satisfied with the carrier who did not respect the indicated date.
Very good contact pre and post-purchase with telephone support, good relationship and good advice. The quality of the product (Wow) is impressive, especially on the steel frame. The manual could benefit from additional explanations, such as on the assembly of the sleeve protections on the net fixing tubes, or the installation of the protective cover. Last less positive note, I receive spam for a clearly unsolicited advertising campaign barely a week after the purchase. That's good thanks, I just bought a trampoline, I don't collect them. And I don't like spam.
Everything went well. Excellent service
I am very satisfied with the quality and customer follow-up. Indeed, I expressed my disappointment because the delivery was longer than expected. You found a solution quickly and I was able to be delivered on time. Thank you very much for this gesture!
Very good explanations
Hello, the package arrived well but the delivery person left all the packages in the middle of the road, without checking if my husband needed help!!! Moreover, he was so rushed that he neither rang nor knocked and was ready to leave if we hadn't come out hearing the noise of his vehicle!!! Thank you.
Hello, and thank you for your comment. We are sorry for the quality of service provided for the delivery of your trampoline: during the holiday season, carriers are unfortunately overloaded and this very busy period can sometimes lead to this kind of situation. We will make sure to pass on the information to the carrier nonetheless, and we apologize for the inconvenience caused. Best regards, the France Trampoline team.
The online site is well informed. Good quality product No regrets.
Very good customer service
Very satisfied! Less than 48 hours between the order and delivery.
Clear and simple site. High quality product, the children ...and their dad are very happy.
Everything went very well, the order was delivered on time and the product meets my expectations.
Product as described in the ad, fast shipping, everything perfect in general, 100% safe and reliable site.
Perfect!
Problem with delivery because wrong package. We had to reschedule a second appointment with the carrier.
Easy order and delivery on time, this purchase brings us complete satisfaction.
Good provider. Speed.
Very good product but very long assembly
Fast delivery; I had this trampoline delivered for my grandson; his dad will assemble it in the spring, so I can't tell you more;
We are very satisfied with the quality of the trampoline and our son is delighted.
Pitiful provider. Very poor communication.
Perfectly on time
Product meets my expectations and was delivered quickly.
Product delivered as indicated during my order. Nothing to complain about. Product compliant, even better than the previous one (the net seems doubled).
Super fast. However, the carrier never contacted me to make an appointment, which was mentioned in the service information. He passed by, found the door closed, left a notice of passage. I was contacted by phone a few days later to make an appointment this time. Everything went well
I contacted France Trampoline by phone because I wanted some information, I found a charming person on the other end who gave me all the information I wanted and helped me place my order. Thank you!
Impeccable service!
Excellent telephone contact, very well advised.
Perfect
EXCELLENT SERVICE AND COMPETENCE
Very good protective packaging for the trampoline mat and the ordered springs. Fast and efficient service of great quality.