Very professional
Perfect
Very good telephone reception. Very responsive.
Perfect
Delivery = very good product: very good with a downside: the metallic closing part (which allows to hold when opening or closing) is not solid (broken in two)
Top
Hello, we received the order placed on March 16. As usual, the service is exceptional in terms of the quality of information, availability of contacts, quality of products, and speed of deliveries. It must be highlighted! Thank you, and we will return with confidence and pleasure without any hesitation to France Trampoline. We have owned a FT trampoline for 4 years. We live at 1200 m altitude in the Haut Jura (the most beautiful spot in the world for children to fly, including snow) and the trampoline has given us full satisfaction since that date. Thank you.
Everything was perfect! From the order, to the delivery, to the finished product. We are very satisfied.
Good quality
A quality trampoline delivered quickly. Only downside, the rod at the top of the net was too long. We couldn't fit the two ends together. It took a week to get a response from customer service who advised us to saw the rod... A bit disappointing for a trampoline at ***€
Very good
Very satisfied with my order. Simple ordering process. Wide choice of products and accessories. Very good quality trampoline.
Quick service: order then delivery in just a few days. Response to emails in very short times. In short, responsiveness in all areas! Very nice quality product (trampoline), I recommend.
Very good purchase of very good quality.
Perfect
In accordance with the order and delivered on time.
Good product
The product lacks attachments; the cushion does not cover the bar sufficiently; it comes off in places as soon as the children use the trampoline.
Hello, thank you for your comment. Could you please send us some photos to the address contact@france-trampoline.com? We will try to find a solution to resolve your issue. Best regards, the France Trampoline team
The quality of the trampoline is excellent and the service too (order, follow-up, reception..) The assembly of the frame was very difficult (3 adults) but FT made a appreciated commercial gesture for our children (basketball hoop + ball) In the end, very satisfied with the product
Perfect
Easy to reach and responsive to our request.
No worries regarding transport and delivery. Call beforehand and delivery to our present neighbors. Packaging is great.
Perfect
Perfect quality trampolines.
Very fast delivery. Tracking email. Nothing to complain about.
The people who inform us are very competent, they know their product. Good evening
Cover for trampoline 370 very easy to install without needing to dismantle the stakes holding the net
Trampoline perfectly suited for our young gymnast (13 years), top quality!!
Seriousness and quality are present
Fast delivery. Very good product, conforms to the description. I recommend.
Overall good quality. Assembly is relatively easy with a bit of skill. I assembled it alone. However, you need to prepare the location, level horizontal ground and allow sufficient space, 2m more than the diameter of the trampoline and sufficient height. Serious packaging, sent within the announced deadlines. My little girls are having a blast!
Advice and responsiveness
Very good phone reception, attentive staff
Hello, I was very well advised and am really very satisfied with this service. I will recommend this provider without restriction. Best regards
Nothing to complain about, material, package, delivery. Everything is perfect, thank you
Very good product, well finished, well delivered, nothing to complain about
Good product. Fast delivery (before Covid!).
very responsive and fast delivery
An efficient and pleasant customer service.
Hello, Received after some research.... However, the quality needs to be reviewed, a metal joint was broken! Apparently crushed by force.... what a shame! So a new part held with duct tape!
Hello, Thank you for your comment. Could you please send us some photos of the broken part to the address contact@france-trampoline.com? We can try to see together how to resolve this issue. Best regards, the France Trampoline team
Very good phone contact, quick order, delayed delivery time (COVID-19).
Canvas conforms and of good quality, fast delivery
Great product
Perfect! Fast shipping time. Product well packaged. I highly recommend.
The service provided is of quality, the advisor gave us very good "advice" and immediately indicated the steps to follow. Following the COVID-19 crisis, we still have not received our order which is stuck at the relay, so we cannot evaluate the quality of the product.
replacement article 10 years later it's great follow-up
Very satisfied with my order, my grandson is delighted with his basketball hoop, I will not hesitate to recommend on occasion, thank you
very good
The net is different from the original but it fits easily.
very good advice, friendly, quick