Good product but lacks protection to avoid damaging the trees... The sand braking system not provided is also not clear on the website. A shame for a quality product and from a company specialized in the field.
An order for a post-sale problem resolved quickly and without any issues. Thank you.
Bad delivery. The spare parts did not match the purchased product! 3rd order: 3 times bad delivery!!! Promised commercial gesture not executed!!!
Hello, We have checked and unless we are mistaken, the order concerned by your comment did not contain any spare parts. Could you provide us with more information regarding these incompatible parts? Furthermore, we could not find any trace of a request for a commercial gesture or even an exchange with our team of advisors. Was it indeed an order from our store? Remaining at your disposal, The France Trampoline team.
Very good trampoline. Maybe a setup service is missing for those who are not very handy!
Good
Average knowledge of the product zip line and its installation.
Perfect and very fast order. FT made sure we ordered the right mat... fortunately because we had made a mistake with the reference. Impeccable result.
Very good from delivery to the item
very satisfied
Very good, we found our net corresponding to our trampoline already purchased on this site 4 years ago. Nothing to say, super.
Be careful with stock on the site and by phone as it is not up to date and we wait a long time, otherwise a very appreciated commercial gesture and a responsive and friendly team
Spare part for a trampoline arrived on time and works
Very good service, France trampoline reached by phone very attentive and provided me with good information, very good welcome from them, delivery within the expected deadlines; nothing to complain about
Nothing to complain about, very good
Very happy with the product (Apollo sport 400) despite the complicated assembly. The parts do not fit together properly, you have to use a hammer a bit. But once finished, you forget everything and have fun.
Always as professional, fast shipping in accordance with the order and products of excellent quality
The delivery took place in two stages but the products are in accordance with my request
Surprisingly slow delivery after a very fast shipment.
Very good product quality, clear and well-designed website, and competent, courteous, and available sales service
Very good, called back before validation to confirm the model, delivery time respected, very satisfactory condition
Very good, fast delivery, very good quality, happy children!
Good product quality. Quick reception.
Product conforms to what I wanted. Perfect service
Very good
Perfect
Nothing to say. Perfect. Delivery and product.
Nothing to complain about, it was perfect. Thank you.
Very good service, fast shipping
Rather good service. The safety closure is not sturdy after 3 uses and the zip has come undone. The protective cover is too complicated to install and therefore does not serve much during the useful period.
Very satisfied with your products. A wide choice allows to find exactly what is needed. Fast delivery and in accordance with the order. I recommend.
Received quickly. The trampoline is of very good quality and aesthetic compared to some other models seen in stores. The arches at the top of the trampoline prevent the net from sagging. In short, just perfect my son loves it, he stays there for hours!
I bought you a trampoline in December 2018. In the following weeks, you regularly sent me advertisements offering a trampoline. Think about it! When you just bought a trampoline, the chances of buying another one in the following weeks are very slim. And it doesn't look serious. The purchase I just made is simply a anchoring kit. Best regards
Super product that perfectly meets our expectations.
Order problem, not delivered Had to call 5 times because customer service says they will call back but does not do so
Hello, thank you for your comment. After checking, your order placed on Friday, July 26th in the late afternoon was indeed dispatched for shipment the following Monday, the 29th. Due to your vacation and the order specified during the order, your cushion could only be delivered upon your return in August, which explains these delays. We remain at your disposal for any further information. The France Trampoline team
Very clear site and detailed technical sheet (maybe a bit more precision on the performance of the trampolines especially when you have sporty children). Simple assembly. Aesthetic trampoline. Advisors quickly reached by phone. Trampolines are more expensive than those seen in stores but the quality and sturdiness are worth the extra cost. Very fast delivery (except for the carrier who left the pallet in the middle of the path)! No regrets. Highly recommended without hesitation.
Order and quality of service perfect. Quality of the product (trampoline net) less good than the original. GPS delivery still as catastrophic and unexpected.
Very good.
I had already ordered so no worries for a new order.
Very fast delivery (48h). Product meets my expectations. Very good quality for now.
Charming person on the phone, efficiency! We were delivered within 48 hours. Bravo!
Fast delivery and good quality.
Available, good advice, fast delivery, serious and French company that is...
Easy order, very fast and compliant shipping. The children and parents are happy. Thank you France trampoline, reliable and serious work.
Perfect.
Good service, timely delivery, good material... Nothing to complain about... Thank you.
Good and fast.
Fast delivery and compliant with my order.
Very good.
Fast delivery and well-packaged parcel.
Fast delivery, very good quality product, relatively easy to assemble.