Very good quality product: the price may seem high but the quality is really there compared to what I have been able to see/buy elsewhere. However, the delivery is catastrophic: deadlines not respected, loss of the product at the delivery location... one piece of advice to France Trampoline: change your service provider!
Hello, and first of all thank you for taking the time to leave us a comment! We are sorry that the delivery of your trampoline did not meet your satisfaction. We carefully select the carriers we work with, but it can happen, especially during the summer period, that the quality of service provided by some is not up to our expectations. We apologize for the inconveniences encountered, which are beyond our control, and remain at your disposal for any comments or questions! Best regards, the France Trampoline team.
Very good
Very good advice and staff always available to answer questions. A company like we would like to see more. I would recommend this site to anyone looking to acquire a trampoline.
Overall okay, hence a successful experience
Perfect
Very fast delivery.
RAS
Quality product and fast shipping
Order as expected and arrived on time. Package well prepared and protecting the contents.
Fast delivery. Quality trampoline. My daughter is delighted.
Package in perfect condition upon receipt. Quick assembly.
Very satisfied with the product. Customer contact provided me with good advice in choosing the trampoline. A slight lack of precision in the assembly instructions, I used a video of my trampoline model for assembly.
Delivery on time with a very good level of service considering the bulk of the package.
The package arrived within the announced timeframe. No unpleasant surprises, good quality product.
Quick preparation and delivery. Clear assembly instructions
Very good product, delivered quickly
Very nice product
Efficient and friendly
Trampoline net not of the same quality as the original. Disappointed with my purchase. The green mat of the trampoline is identical so that's good
Hello, and thank you for taking the time to leave us a comment. Our replacement parts for trampolines evolve over the years based on technical and logistical innovations, and in terms of material. Safety and quality remain at the heart of our concerns, we assure you that the net received provides the same level of effectiveness and safety as your previous material. We remain at your disposal for any questions or comments regarding your order. The France Trampoline team
Delivery ok Product does not match what I was looking for (incompatible with the trampoline model I had). I probably looked incorrectly but I ended up with 8 pieces that will be of no use to me.
Hello, thank you for taking the time to leave us a comment. Our return policy allows you to send back the items received by mail: we have sent you an email with the return address if you wish. Return shipping costs are your responsibility, however as soon as we receive and restock we will proceed with a full refund of the returned products. We remain at your disposal for any questions. The France Trampoline team
👍 Good
Pleasant reception and good advice regarding the recommended products. I had an issue with a net that was too small, and I was offered an exchange. Easily reachable by phone
Very good. Good phone contact. Good information on delivery. Good quality product. The price is quite high but the quality is there!
The product completely meets our expectations (oval trampoline 430, family use), very good quality, a pleasure for both children and adults. Quite easy to assemble (you need two people). No problem with delivery, appointment made according to our availability and respected. Nothing to complain about, we are very satisfied
The customer service does not respond! A ghost service.
Hello, and thank you for taking the time to leave us a comment. After checking, we confirm that we have not received any phone calls or email contact regarding your order? Our advisors respond to all inquiries promptly, usually within 24 hours. Can you please send your request by phone at 05 56 36 04 62, or by email at contact@france-trampoline.com? We will make sure to respond to you as soon as possible. Best regards, the France Trampoline team.
excellent
I bought a jump up trampoline 9 years ago, very good quality material. I just ordered a replacement net (accidentally damaged)... excellent after-sales service... very good phone reception, well advised and fast shipping. I recommend France Trampoline.
missing an assembly explanation, to say to do all sides at the same time
Fast and efficient delivery with a quality product
Order received very quickly and the trampoline seems very solid, to see over time.
Top
Super product, easy to assemble. My son is delighted.
Very satisfied with the delivery time and the quality of the trampoline
Complete and well-packaged material
Very satisfied, delivery on time as expected
Fast shipping and item meets our expectations
nothing to say except the delivery was a bit long
Simple order, fast delivery, clear assembly instructions. Excellent quality trampoline.
Disappointed with the quality/price ratio. Assembly not easy
Hello, and first of all thank you for taking the time to leave us a comment. In order for us to improve in the future, could you specify the specific points that disappointed you about this product? The Ovalie 430 trampoline is one of our bestsellers and has a high satisfaction rate among our customers. Please feel free to contact us at contact@france-trampoline.com for any requests, comments, or suggestions! We remain at your disposal, the France Trampoline team
We are delighted to have trusted this company. The quality of the materials used is incomparable to everything we had seen before, the result is not only solid and stable but also very aesthetic. As for the quality of customer service and after-sales, they are perfectly responsive and pleasant! I highly recommend this brand for any trampoline purchase, it is high-end that lives up to its promises.
Efficiency, speed, product meets our expectations, I never leave reviews but I make an exception as we are so satisfied with our order.
Everything went very well despite the palette being lost for 10 days. Responsive customer service and attentive, commercial gesture in the process. Nothing to say, I highly recommend. The trampoline is of very nice quality, the kids love it.
Easy order, fast delivery, relatively easy assembly and good quality product, currently being tested by two little trampoline enthusiasts.
Very good service. Very good customer service.
Excellent service. Thank you
Perfect
France-Trampoline is very correct. I had to contact them by phone due to missing parts at delivery. They were sent back to me promptly and without issue. Recommended site.
Nothing to report, very good
The quality of the product looks very good. To be confirmed over time!!
Thank you for your speed