Perfect
Good material but insufficient technical support and 'overwhelmed' when the delivery is incomplete
Hello, and first of all thank you for taking the time to leave us a comment. We are sorry that the responses from our technical and commercial team did not fully satisfy you, particularly in terms of response speed. We strive to handle all requests in the shortest possible time but it can indeed happen, as in your case, that our response occurs 24 hours after contact. We apologize for this inconvenience and remain at your disposal for any further comments. Best regards, the France Trampoline team
Nothing to say, everything went well as usual...
Very good service with very attentive people on the phone.
Perfect!
Perfect customer service request and top return.
Perfect
Perfect!
Excellent material! Easy ordering and delivery. Very satisfied!
Top
Very good product and at least we have a contact person, the information and telephone service is competent. I recommend
Very good, delivery on time and in person
Tip top
Very good advice over the phone and perfect deliveries
A really top product with impeccable fast delivery
Excellent service
I ordered a trampoline roof at the end of June, received a first package with a mat that was not meant for me. After a complaint, I received a second package with a tube. Still not the right product. In the meantime, they had a carrier come to pick up the first package, and a postal label for me to return the second package. All this to say that you should not order in the summer, as the summer team is not reliable. Response from customer service that I got on the phone.
Hello, and thank you for taking the time to leave us a comment. We are sorry for the various delays you may have encountered with your order, both in terms of preparation and delivery, which do not reflect the quality of service we offer. We apologize for this inconvenience and remain at your disposal for any questions. The France Trampoline team
After a long time looking at trampolines online, we chose to buy from France Trampoline the 5m rectangle for our son who is a fan of buckets, and we really do not regret our purchase. The trampoline is of excellent quality in terms of stability, the nets are perfect and the jumping mat offers impeccable bounce. It is a product of very high quality regarding the customer service we dealt with because we thought we had an issue with the bars during assembly, nothing to complain about, they were perfectly friendly. We highly recommend France Trampoline, the prices are indeed higher than in some stores but the quality is there.
Nothing to report
Super fast delivery. Product meets my expectations and especially those of my daughters. I think it's the ideal size for doing acrobatics safely. It seems to be of quality, we'll see over time. It is rather aesthetic compared to some other cheaper models. I think it is essential to buy the ground anchoring system to avoid a disaster in case of strong winds.
Fast delivery, easy assembly, but very average bounce, I somewhat regret this purchase because the bounce is either too heavy or too weak, which is not pleasant.
Very good quality, fully meets our expectations.
perfect
Perfect service, an excellent quality trampoline, perfectly matches our search, comfort and safety are on point, well done
Perfect!
Delivered very quickly
I appreciated that my order, seemingly heterogeneous, was verified by phone, I found that very professional.
Good site, well stocked. Quality of received products excellent. Good communication from the site regarding delivery. And now, my old trampoline looks brand new!
Fast delivery. Top-notch material.
Very good
Top
Great efficiency when ordering. Easy to contact the company and get the right information. Strong responsiveness and speed of ordering and delivery. There was a small sewing defect on one part and it was replaced within 24 hours. In summary: remarkable! Thank you
The product is good (Wow Trampoline 460) The assembly is well documented and without difficulty Efficient and fast delivery. No issues
Fast delivery.
Very good
CLEAR EXPLANATIONS FOR EACH PRODUCT
Superb
Order as described - Fast delivery - Good quality packaging Everything is ok. Thank you.
Perfect
poor consideration by customer service of the problem encountered with the zip line after only a week of use
Hello, and thank you for taking the time to leave us a comment. We are sorry for this brake problem on this product which is nevertheless very successful with our customers and has one of the highest satisfaction rates! In order to activate the warranty on this product, could you please send us some photos of the defective part to the address contact@france-trampoline.com? As soon as we receive the elements, we will proceed with the replacement of the product. In the meantime, we remain at your disposal for any questions. Best regards, the France Trampoline team
perfect!
Satisfied with my purchase, to recommend.
Very good products, the children are delighted. No difficulty with assembly. Have a good end of the day.
Good service
Product as described received quickly
Very good quality product! I replaced my previous trampoline with a France trampoline and the quality is significantly better
Perfect.
Good product and good service
Excellent.
VERY GOOD.