very good product, 1 hour of assembly with 4 quality materials, the children are delighted
Very good. Good product. Perfect delivery
really very satisfied
Very good phone contact, good advice. Perfect delivery. Assembly quite long but very well explained in the manual, no bad surprises if you take the time to read the steps. Perfect trampoline that delights the whole family!
Super communication, quick deadlines, professional delivery!
Delivery within the scheduled time slot. No issues
Fast shipping and product meets expectations
The product seems to be of very good quality. Fast delivery.
Super product
Very good services, fast, efficient. Product perfectly matching our expectations.
Very good
Good Except for the carrier who does not help at all to drop off extremely heavy packages..
Average delivery
Perfect
Very good, happy with the material, I recommend France Trampoline, thank you
Top response from customer service after a disappointing first purchase
Very good product, easy assembly, fast delivery
Part of the material arrived damaged. 3 of the 5 plastic pieces, located at the top of the metal rods, arrived broken. The packaging was not well done enough. These plastic pieces could have been better protected, as they are very fragile.
Very good, the children are delighted they have a brand new trampoline!
Very good service and very good product. French company based in Bordeaux: order placed online and someone called me back (good local service, reliable, competent, and courteous). Delivery ok. Assembly of the trampoline well explained. High-quality product, good robust material and easy to install. Our children are delighted!
Delivered on time, very well packaged and in accordance with the request
RAS
Ras
Received quickly and in accordance. Nothing to say, perfect.
Trampoline conforms to the description, of nice quality, the girls are delighted, to see over time
Our trampoline is 10 years old and is still in good condition with a few basic replacements. We take care of it, that's all! And we've never had an accident... even when there are too many children on it! And it also serves as a lounge for the kids when it's too hot to jump... (Very happy with our purchase for our 8 grandchildren who are now 14 and 9 years old!)
Precise information by phone, clean packaging, deadlines ok, good quality material, correct prices
The product is perfect, but I was very disappointed with the delivery conditions. The chosen provider asks the customer to be present one day during the week between 8 am and 7 pm, without at least being able to guarantee a delivery in the morning or the afternoon before the morning of the delivery itself. In short, either you take a whole day off just for that, or... too bad for you! I wrote to France Trampoline to report it, but no response... disappointing!
Hello, we are sorry that the delivery of your trampoline did not bring you complete satisfaction. The delivery time slots of the carriers unfortunately do not depend on our will, and while they aim to provide the best quality of service possible, it can sometimes prove insufficient. We apologize for this inconvenience and remain at your disposal for any questions. Best regards, the France Trampoline team
Perfect! Thank you
The delivery was very poorly managed. 3 days late without any explanation even though it was an express delivery. We had to call customer service to get news
Hello, and thank you for taking the time to leave us a comment. We are sorry that the delivery did not bring you complete satisfaction. This delay, unfortunately beyond our control, does not reflect the quality of service we strive to provide. We apologize for the inconveniences encountered and remain at your disposal for any further information. Best regards, the France Trampoline team
Package very well packaged. The only problem is that I found my packages in front of my house left by the delivery person without my signature of receipt; if I were dishonest, I could have said that I did not receive the packages.
I am very satisfied
Perfect
Very good service.
Excellent! Customer service call: product knowledge +++ Very pleasant to be understood
Birthday gift for our 7-year-old daughter who is going into trampoline sports section and well, nothing to complain about, the trampoline is great, the flexibility of the mat is amazing and the quality is top-notch... Bravo France Trampoline
the product I bought is perfect. but I paid an extra fee for fast delivery, Chronopost 20, my package arrived 5 days later...
Very good
Delivery on time. Correct product although there is no elastic with the fiberglass rods on the upper part. Otherwise, it corresponds to the order
Fast and professional shipping and delivery
Very good
Very nice quality trampoline. However, the instructions for assembly need to be revised as they are not clear at all.
Very good
Very responsive services, good advice. very good quality.
very good organization, no mistakes or minor issues to report, perfect
Difficult to find the right net among all the products offered
*** is very nice
Material conforms but delivery problems
Hello, and thank you for taking the time to leave us a comment. We are sorry that the delivery of your basketball hoop was postponed due to the appointment with the carrier. We wish you very good sports moments and remain at your disposal for any questions. The France Trampoline team
Good quality product, fast shipping.
I ordered a BOOSTER trampoline. I had everything regularized. In the end, I retracted because after reflection it was a bit tight for my 2-year-old son. No issues with the cancellation. Very professional, pleasant, and responsive customer service. Everything was resolved within the day. I really agree with all the positive reviews I have read online. Serious company. I recommend without worries and will gladly recommend again.