****
Very good telephone reception and good advice. Delivery on time and without defects.
Service available by phone for more information and fast delivery
Perfect
Great site, quality product, fast delivery, nothing to complain about, just thank you, thanks to you my children are happy because they can jump on the trampoline.
Very good product, easy assembly
Great stuff! Thank you! The zip line kit and the manual in French are top-notch! Thanks for the quick delivery
Very good product, fast delivery
Good but it's a shame I was given a gift (basket) that is unusable on my trampoline model!!!!
For the delivery time, super fast. The contacts (phones, emails) impeccable. The packaging (boxes) were, however, in poor condition. I even noted on the delivery slip that there were reservations (the trampoline will be unpacked and assembled in a few weeks at the countryside)
No worries, the package was in good condition
Very good quality trampoline! My children are happy!
Very good and as expected
Very good quality product, easy to assemble.
Serious products, top in every way...
Fast shipping, serious packaging, and good quality material.
We contacted France Trampoline following an early wear problem on an item we purchased a few months ago. As usual, their customer service was attentive and very efficient: after sending photos from our side to explain the encountered problem, they immediately sent us a new part to replace the defective one. Quality and seriousness of the service, robustness of the proposed items, we highly recommend this company.
4 springs are missing from my order; assembly sometimes difficult
Hello and thank you for your comment. Please excuse us for this error in preparing your order: the 4 missing springs are on their way, you should receive them very soon! Best regards, the France Trampoline team
A real personalized service. Thank you!
I appreciated the follow-up on my order, especially the call from France Trampoline to verify that the ordered product (safety net) matched the model of my trampoline
The delivery was very fast. Ordered on Monday, delivered on Thursday of the same week. The trampoline seems to be of good quality. Aesthetically very nice.
Immediate contact after my request. Very friendly seller. Receipt of items 2 days later (spare parts)
Very professional person on the phone, perfect order
Easy order, impeccable timing and delivery
I am disappointed with the layout of your website because I was convinced that I would receive a free basketball hoop if I ordered a foot trampoline. Until the finalization of my order, it was noted "free basketball hoop". At no time did I see that it was under certain conditions. I therefore find it ***.
Hello, we are sorry for this misunderstanding! The offer for the basketball hoop was indeed subject to a minimum order amount condition and only appeared in the cart if this condition was met. It is likely that during your browsing on our site, you added products to your cart but then removed them to place your order. Thus, the offer remained displayed even though it could no longer apply. We sincerely apologize for this disappointment and remain at your disposal for any questions. Best regards, the France Trampoline team
Assembly of the trampoline quite complicated (positioning of the foot pins) but overall a quality product.
High quality tarp, to see over time... "lightning" delivery thank you ***
Super fast
Very good
Nothing to complain about
Order received very quickly, good communication with customer service. However, regarding the maximum weight supported by the trampoline, not very clear: label on the trampoline Max 120kg, in the manual 15kg, on the site 35 kg, after inquiry with customer service finally 25 kg.
Positive and quick response to our expectations. Top customer service
Great! I recommend this site
Very fast. Products conform to the description. Perfect.
Products corresponding to my expectations
Very good site, fast delivery, very good product
Product conforms to the site's description and delivery time respected. I recommend the France trampoline site
Extension of delivery time on a missing product (not specified online). That's the only downside. Otherwise, keep it up.
Very professional and attentive.
Very good product
Product conforms to my expectations
Very serious. The components of the trampoline are of very good quality. The children are delighted.
We are delighted with the spare parts ordered. Kudos for the seriousness of the company as our trampoline was already 8 years old.
Perfect, as usual with France Trampoline!
Very good product.
Very good product, sturdy, the only negative point is that the closure should go lower because the children trip over it.
Good responsiveness and seriousness in orders
Listening staff with useful advice and correct delivery. For my part, replacement of the net and the rods.
excellent provider who called me to correct the choices incompatible with the trampoline model, saving me time. No product returns. Thank you
A perfect order tracking and a high-quality trampoline! I recommend!