fast, efficient
Fast and efficient
Very good
Order and delivery very good
To be sure to have my order on time, I chose an express order in 24 hours, and on the scheduled day I received a text that there was a problem and that my delivery was delayed!!! And since the next day was May 1st, I only received my package the day after that!! In the meantime, I still paid VERY, TOO much for this delivery!! Otherwise, nothing to say: very good packaging, item corresponding well to my order!
Quite difficult to find the right spare parts. I contacted customer service. After that, everything was top-notch
very good
*****
I did not receive a response to my complaint following a serious delivery problem
Hello, and thank you for taking the time to leave us a comment. According to our information, in your email dated May 4th, you indicated that you had found a solution with the carrier for the delivery of your package. Could you please send us an email at contact@france-trampoline.com if that was not the case? We are at your disposal. Best regards, the France Trampoline team
Very good and easy to order
excellent
Very good phone contact that helped me know which replacement fabric to order.
Fast delivery and very good quality products
It's true that once assembled, the trampoline looks great and is impressive. But the assembly is far from being as easy as in the online help videos. In particular, the famous 'exclusive' T-junctions only fit very difficultly with some other parts. Contacted, the customer service encouraged us to assemble them with force. A few well-placed hammer blows got it done. But the assembly that should have taken an afternoon ended up taking several days. And the trampoline is probably no longer fully dismountable now.
Really nothing to say and very responsive.
Perfect
Very good advice, thank you 😊
Product conforms to my expectations. No errors on the order. Perfect
Good quality trampoline and easy to assemble. However, delivery was more than delayed... from 2 to 4 assured days we went to 14 days... my son could not have his gift on time... very disappointed
I highly recommend, very accommodating and French manufacturing, nothing better to get things quickly and correctly
ras
Top, from ordering to delivery
Impeccable, very commercial
my order went very well, a bit disappointed because no gift despite the investment made.
Nothing to report. The product completely meets my expectations.
Easy ordering on the site and delivery is always fast. Our trampoline is already 10 years old and all the orders placed have always satisfied me. Thank you France trampoline.
Very good welcome
very good
Products meet my expectations. Fast and careful shipping. Recommended site
Good
A fast delivery, a trampoline of very high quality, in short, everything I was looking for.
very good
Perfect as usual! ***
compliant product, fast delivery
Hello, I ordered a net for my trampoline that was broken without having the invoice (lost). I called France trampoline who found me in their customer service after 9 years, and who gave me the correct size of the net that I ordered and received 2 or 3 days later. This is real after-sales service. Thank you
Product conforms and delivered very quickly
Product conforms to the website description, I wanted to enjoy it as much as my children and I succeeded. Not being handy at all, I managed to assemble the trampoline with my 7-year-old daughter
Super solid trampoline with a good bounce. Fast delivery and no problems. Assembly took 3 hours.
Very good
Everything went well and the shipment was very fast
Website ok, price ok, items ok. Only downside, the lack of information on the compatibility of accessories.
Product conforms to our needs
Very serious: speed of delivery, quality of packaging and especially quality of the trampoline. Well beyond the standard quality usually seen. My children are delighted. I highly recommend this site: a great investment. You pay a little more but you get years of use.
Difficulties assembling the trampoline, instructions too brief and no explanatory book as expected
Hello, and thank you for taking the time to leave us a comment. We are sorry that assembling your trampoline posed difficulties for you. Did you download the assembly instructions as indicated during your order? We are at your disposal for any questions or comments. Best regards, the France Trampoline team
On-time delivery and material matching my expectations
Great!
Delivery met our expectations and respected delivery times
Items matching our order, of very good quality, received quickly.
Your service is absolutely perfect from order to delivery. On the phone, you advised me and prepared the order, I just had to validate and pay
Late delivery despite the extra paid for a delivery within 48 hours. As a result, it arrived too late for the children to enjoy it during their vacation week.
Hello, and thank you for taking the time to leave us a comment. Indeed, after checking, it turns out that the delivery of your trampoline took longer than expected. We sincerely apologize for this failure of the carrier which does not reflect the quality of service we offer. We are at your disposal for any questions or additional information, and we renew our apologies for the inconvenience caused. Best regards, the France Trampoline team