Product completely in line with expectations. My grandchildren are delighted.
Very professional, good quality
Very good quality of service
Complete satisfaction regarding the product, the transaction, and the delivery.
Very good, very good product
Very good service
We received our order a day earlier than expected. Everything was perfect and well packaged. Nothing to complain about
*****
product speed is great
Very satisfied, excellent efficiency.
Simple search, professional phone contact. Delivery as agreed and on time.
Very good telephone service to guide us on the choice and after-sales service for some information on assembly; very good quality product. However, I do not recommend the paid option for delivery in 24/48h: for an order placed on Wednesday evening, we went to pick up the product ourselves at the carrier's warehouse the following Tuesday, for fear of waiting at least another 24h (it may not seem like much, but for a birthday gift, it's a bit annoying).
The purchase and delivery were very easy and quick
Super customer service, thank you
Very good as usual
good
Fast delivery. Product arrived in good condition.
Available for any questions by phone. Very professional site, very fast delivery and product conforms to my expectations, now let's see the long-term durability.
Very well informed by customer service. A bit of a wait as the product was not available right away. Product met my expectations.
Serious company. I ordered a trampoline mat and was contacted by the company to verify the characteristics of my trampoline. Fortunately, because I had taken the measurements wrong, the help was therefore precious.. I recommend the seller
Very good
I ordered items twice, I received advice from sellers or technicians each time, I was very well advised.... the staff was perfect, very friendly, the order, the delivery everything is perfect.... nothing to say I recommend Thank you again
Very good quality material and in case of a failure (breakage of a net support fiber on the day of installation) the service fully assumed and did what was necessary. Bravo
Perfect product according to the measurements! - But two months of waiting anyway! (With 2 follow-ups because my trampoline order seemed lost!)
Hello, and thank you for your comment. We are delighted that your trampoline brings you satisfaction, and we apologize for the duration of manufacturing and shipping which was indeed a bit long for your order. We remain at your disposal for any questions, the France Trampoline team.
Good product, good information regarding the order and up to delivery. Easy assembly, robust material. The kids love it and enjoy it every day!
Quote by phone, order online!! Excellent service by phone, the website too! The trampoline is really good, of good quality!! The only downside is the transport, the delivery person was polite, nothing to complain about, but the pallet was smashed!! Fortunately for me, all the packages were intact!!
Excellent0
Very short delay and consistent with what was announced. Product conforms. Nothing to complain about.
Good quality trampoline. The kids are thrilled! We hope to keep it for many years!
Very fast delivery, no problems.
Very professional advice, easy and relevant contact.
Delivery met expectations
Great! I contacted the service who did not have the answer to my question but took the time to call me back...
High quality trampoline. Very good value for money.
Excellent welcome, professionalism. Simplicity. Efficiency. Our public services should take example from our French companies.
Products conform to the description. Delivery quite fast.
Everything is perfect!
Very good product
Very good
Top-notch!
Order conforming but very difficult to assemble
Excellent customer care. I recommend the France Trampoline site, they are very serious. And the quality... WOW! Nothing to compare with the lousy trampolines sold in supermarkets. I mainly wanted safety for my children, mission accomplished! And on top of that, it's French!
Delivery and assembly impeccable. Quality material
Very good
Very detailed information on the site allowing for the most suitable choice, in our case an oval trampoline, perfect for our yard and offering a longer jumping area very appreciated by the children and us; simple assembly thanks to the video on the site and the manual; fast and complete delivery; quality material; really no regrets, I recommend this brand! The only small downside regarding the transport company, which requires a presence at home from 9 AM to 5 PM for delivery... and a phone contact that is a bit quick, which does not allow for going into details... so surprise on the day because the truck could not pass in our street and dissatisfaction from the driver! Otherwise, nothing to complain about!
Very good advice over the phone!
First delivery after 6 to 7 weeks with poorly made cuts, so we had to wait another 0 days to be delivered
Hello, and first of all thank you for taking the time to leave a comment. We are sorry that the reception of your net took so long, and we particularly understand your frustration due to the cutting problem. We place particular importance on our customers' satisfaction, and we strive to offer the best quality of service; unfortunately, we are not immune to occasional manufacturing problems with custom products. We are at your disposal for any further information and renew our apologies for the inconveniences encountered. The France Trampoline team
We opted for the 3m90 which seems to us a good compromise between size/performance. The goal was to install a trampoline suitable for both small and large, and I confirm that it delights both my little girl who is almost 4 years old and the rest of the family! The product seems really solid: even though we haven't had enough time with only 2 weeks of use, I noticed that it doesn't move when used by adults already fond of jumping. The assembly is not too complicated, the documentation is quite simple if one takes the time to read it seriously! The service was top-notch, the team I spoke to several times on the phone is competent and very helpful. Professionalism, choice, sustainability... one of the few trampoline companies that really specializes in this, which is also why we chose it. In summary, so far and I hope for a long time, we are 100% satisfied.
Living in Switzerland, there were some delivery issues
Hello, indeed the delivery of your package was particularly long, despite an effective shipment the day after your order. We apologize for this wait, which is entirely independent of our will, and hope that your tent will bring you complete satisfaction! Remaining at your disposal, the France Trampoline team
Order placed online. The site is correct for finding items and placing orders. Order by phone communication. Good listening and information. For another reason, I had to cancel, cancellation easy by email and quick refund.