As usual! (I am on my 3rd one (one every 5 years). Great advice and a product that makes my now teenage children happy! Intensive use with a product that lasts!
I needed information to buy parts and I received quick responses, and this is not the first time I have recommended this site to 3 people who ordered from your site and they are delighted.
A very friendly salesperson did their best to provide an answer to my inquiry. FRANCE TRAMPOLINE is a very professional supplier and attentive to its customers. I am very satisfied.
Nothing to report. Everything went well.
I ordered by phone. A charming and efficient gentleman answered me. The sale was done immediately and I was delivered 3 days later. A real pleasure, the service is excellent!!!!
TOP customer service!
Very good, very good item, fast delivery.
Some difficulties on the site to find the parts for my old trampoline... but a telephone reception that was truly PERFECT.
Perfect.
Good telephone reception. Impeccable item.
Transport a bit expensive.
Delivery time respected. Item conforms to the description and my expectations. The assembly instructions could be a bit more detailed.
Excellent in every way.
Product corresponding to our expectations. Fast delivery.
Top delivery. Well explained assembly. Quality material. Happy children. In short, the best.
Very fast delivery. Quality product.
Very good
Hello, having placed my order by phone, I had a professional contact who was able to assist me in my process, especially for advice. This person did not hesitate to call me several times regarding my request. The delivery time was respected, honestly, well done to your team.
Very good quality trampoline. The assembly and disassembly of the net allows for quick response in case of strong winds.
Very good seller, very satisfactory delivery times, I recommend this seller
Nothing to report, the price may be too high
Order conforms to the order. Good product.
Everything perfect
Fast and serious delivery
Happy
Nothing to complain about - information provided by phone before ordering - very good service -
Very good
Very good
Very good service.
Very good product and delivered quickly by France trampoline. Just the delivery service is a bit limited...: does not show up at the right address and sends you a message saying that if you are not there when the delivery person returns, you will be charged *** for the delivery... luckily I ran into the delivery person further up the street...
Good product, good timing, and good delivery but lacks an explanation for filling with sand
In line with what I wanted
Fast delivery, nothing to complain about
Very friendly team
The trampoline is very good... We are very happy with the product! The downside is on the 'commercial' side. We found the offer unclear because we thought we would benefit from the internet offer of July with the free Trampofoot... except that we ordered during a sale period! We thought we would benefit from both... and unfortunately not! Ultimately, the sales were less advantageous than the Trampofoot offer, which left us with a bit of a bitter taste!!! (about *** euros on the site, while we saved *** euros on the trampoline...) In short, sales that are not really sales!!! Too bad!
Hello, thank you for taking the time to leave a comment. We are sorry for your feelings and understand your disappointment; it was clearly stated that the offer was not combinable with other discounts or reductions. We hope that the moments spent on your trampoline will help you forget these inconveniences. On your next order, do not hesitate to contact us, we will offer you a Trampofoot! The France Trampoline team
We were very well advised before our purchase, quick delivery, quality material and quality customer service. Indeed, we received our order with a small hole in the safety net and we quickly received a replacement net within 3 days and at no cost.
Nothing to report, solid product purchased and very good quality, well packaged, delivered on time, I highly recommend
Shipping & appointment with the delivery person very quick. Quality product. Let's see how it holds up over time.
We took an Initio 430 trampoline, apart from a small logistics hiccup (which was very well managed, by the way), the material is rather correct, no particular problem for assembly (instructions are quite clear), however, you need two people to assemble the safety net. In short, no issues, good purchase, children delighted of course.
Very good site and very responsive
Simple and fast. Second time I order, no issues.
very good delivery, fast, better quality mat than the original
Nothing to complain about, good products and good service.
Excellent contact with the supplier who assesses the situation very well in case of needs. Very fast shipping. Excellent quality.
I had requested that the delivery not take place before July 10. On July 6, the delivery person called me saying he was at my door. I obviously wasn't there. The actual delivery then went well at a time when I was there.
Hello, we thank you for your comment and apologize for this inconvenience regarding the delivery of your cushion. Although we strive to provide the best quality of service possible, we are still dependent on the services of carriers, who do their best to ensure delivery meets customer expectations but can sometimes also encounter unforeseen issues. We renew our apologies and remain at your disposal for any questions. The France Trampoline team
Material and delivery: everything is perfect!!
Satisfied
Spare parts difficult to find on the site. Shipping and delivery times are correct
Very fast delivery
Everything is perfect: product OK and fast delivery.