Very professional.
Clear site, good explanation of the different products.
Order really corresponds to the desired product, the product was delivered very quickly. Assembly instructions very clear.
the best surprise is no surprise
RAS
I am very satisfied
Very serious site... professional trampoline company of quality... for my part I ordered the booster trampoline and I am not disappointed. Delivery one day late but it was a bit special period in May with all the holidays, it must have taken time for the payment transaction. I recommend France Trampoline with my eyes closed.
Very good
Order delivered quickly, product matching my search.
Delivery did not meet deadlines even though we had spent *** euros extra. I had to go pick up the trampoline directly in the evening from the delivery person so that my daughter could have her birthday gift on time! Otherwise, the trampoline is very good.
Hello, Thank you for taking the time to comment on your order, and we are sorry that the delivery did not fully satisfy you. The express delivery method normally ensures delivery within 24 or 48 hours for an order placed before noon, but it can unfortunately happen that for reasons beyond our control, the carrier encounters unforeseen circumstances preventing them from meeting this deadline. We apologize for this inconvenience and hope that your daughter was still able to enjoy her gift! The France Trampoline team
very serious, a person even contacted me just before shipping my order to ensure that we had taken all the necessary measurements to choose our jumping mat so that it wouldn't arrive too small. I really appreciated this approach.
Very good as usual! Very good products and delivered very quickly :-)
Delivery on time for my granddaughter's birthday, the product well packaged and no problem with assembly. It's perfect.
Everything was perfect from the phone reception to the receipt of the package in perfect condition, you can be assured that we are promoting you, you are a perfect and very conscientious site and we thank you for that.
Product conforms to the description. Happy child. To see in use and over time.
Efficient and special mention to the carrier. Finally a supplier who does not skimp on delivery.
Nothing to complain about. Clear site. Very good material. Delivery service was perfect.
We received the order very quickly despite the holidays. Serious and available delivery person. We chose the jumpin' model in 4.60 m round. It took us six hours to fully assemble it with three people. The assembly is not difficult but requires time. High-quality item, capable of accommodating an adult and two children without safety issues.
Fast and compliant delivery for a trampoline replacement mat. The price remains high.
Nothing to report
Very good product that combines robustness and design. The design is original and allows for easy hanging of the hammock while providing excellent comfort of use.
Excellent supplier, very serious
Very good trampoline. Small downside for the instructions.
Very good
Good
The trampoline was quite easy to assemble. The product is of good quality.
the trampoline is great and we really liked the online advice. Small downside about accessing the trampoline: we did not understand that the access was so high and that the ladder was almost mandatory. We now help ourselves with a chair and our children are very happy on this trampoline. thank you.
We bought our trampoline a few years ago and the net was damaged (very used trampoline). So ordered a new net that was perfectly adapted and delivered very quickly. Thank you
Very good product! No issues!
Very good customer service. Checks the compatibility of the ordered material before shipping.
Excellent after-sales service. Several years after my purchase, I had lost the invoice, I sent an email to request spare parts. Despite the fact that I only indicated an approximate purchase date, my file was found and my request was processed very quickly. I will call this company again and recommend it.
very good
Fast and very good
quality products and easy to assemble. fast delivery
fast delivery
I am generally satisfied with the ordering process despite the fact that I could not order the desired product online at the right price. I was able to place my order over the phone and everything went well. Regarding the assembly, everything is okay and well explained in the manual. However, concerning the quality of the material, the protective fabric on the sides is already unstitched by about 10cm. How do you handle customer service in this case? Do you replace the fabric? Thank you in advance for your response and I remain at your disposal for any further information. Best regards ***
Hello, Thank you for your comment and we are sorry for the defect noticed on your trampoline. To resolve this situation as quickly as possible, we invite you to send us some photos of the fabric where it is unstitched, so that we can study a warranty request. We will get back to you within 48 to 72 hours to keep you informed of the follow-up to your file. In the meantime, we remain at your disposal for any further information. The France Trampoline team
Highly recommended! Very competent and available supplier, who was able to answer my technical questions over the phone. Easy ordering. Delivery within the expected timeframe. Careful packaging.
good quality, nice bounce, my son and I are delighted
very good seller, fast and careful shipping, thank you :)
Very good
I am very satisfied with the ordered product. Very fast delivery too.
basketball hoop: original product, fast delivery, product meets our expectations. my daughters love it, they can finally do "dunks"!!
Super. Top product quality. Fast service.
Easy order, delivery well explained on the site and fast.
Delivery on time. Assembly quite simple in the end, but to be done with 2 people. Very good quality trampoline that meets our expectations.
Ras
I ordered 'posts' for the trampoline (a tornado had played with them)... The posts arrived well with a small difference: they are of a smaller diameter!
We are flooded with emails upon order placement. Then the delivery tracking is non-existent. You should take a cue from Chronopost so that your tracking is actually one. For example: We have information on exchanges between different logistics platforms but no estimated delivery date...
Everything is perfect!!! The material is great. Thank you again, everyone is delighted
Product completely compliant