very good nothing to complain about
good
Serious, well done!!
very fast service. We are happy not to be out of spare parts after 3 years of trampoline use. I take this opportunity to indicate some reservations regarding the assembly instructions for the Ovalie trampoline, which seemed a bit light at the time --> more than 1 day of assembly.
Very good result and reliability. Delivery on time..
Very happy with the product, very good quality, the kids love it.
Very good
Nothing to report, deadlines respected, quality met.
We are happy with the service provided
Product conforms
Punctuality and speed
Product conforms to the description, the trampoline is of good quality. Perfect instructions, easy to assemble.
Everything went exactly as planned. We are delighted.
No issues, deadlines respected. Easy-to-read site for placing orders.
I do not regret this investment at all... Arrived within the expected time, of very good quality, easy to assemble, except for two or three small details that could be hindering if you are not used to reading an assembly plan... I highly recommend France Trampoline for their seriousness at all levels... Thank you..
Good
The explanations are a bit lacking for the installation and some additions would be helpful to proceed correctly on the first try.
The supplied parts were just right, but there was one defective plastic part to secure the trampoline. I unfortunately lost a screw during assembly. I had to search my garden for a long time to finish the assembly. Instructions not clear on some steps.
Hello, Our instructions are regularly updated to provide you with clearer versions. We are sincerely sorry that the one for your trampoline did not fully satisfy you. Please do not hesitate to contact us by phone at 05.56.36.04.62: our team is at your disposal to assist you during the assembly of the trampoline. We are available to answer any further questions.
Very good
Trampoline of very good quality. Impeccable service, by email or by phone. Bravo!!
Site is quite clear and very good contact with customer service during delivery despite the complicated Christmas period.
The service is excellent
Good advice and very good product quality.
Perfect.
Nothing to say
Despite a packaging error (wrong size), very good responsiveness from customer service
Delivery time significantly longer than the announced time
Hello, We sincerely apologize for the delay in shipping your order. We indeed had a problem during the making of your net, which caused this additional delay. We are even more sorry as this type of issue is absolutely not in line with the service we wish to offer our customers. We remain at your disposal for any further comments, The France Trampoline Team
from order to delivery a lot of satisfaction
Great site, great product, great delivery (France Trampoline called to make sure I was home for delivery before Christmas) There aren't many companies that do this! A big thank you!
The net arrived in excellent condition
Nothing to report
The tchoukball is very solid, see in use.
Quality provider, the only complaint, customs fees upon arrival of the package, which was not expected...
product conforms and fast delivery
product of very good quality
Quality material conforms to the description on the site
Very good
Perfect. Fast order, delivery on time, very serious packaging. The company calls to ensure that the order has arrived! The customer is taken seriously. Hats off.
a quality product as well as the follow-up;
very good material corresponds to my request
Very good
Order dispatched on time. Top customer service. We were looking for a product made in France
Good product, however it would require clearer explanations for assembly
the result is superb :-)
Satisfied
TB
Good product, very solid, stable, read the instructions carefully before assembling it otherwise the tensioners are too hard to put on
I was completely satisfied
Thank you after the storm you perfectly advised me and my trampoline is operational again
Delivery 2 days after the order. Product not yet unpacked because it is winter and the weather does not allow for assembly so no opinion on after-sales service. Let's hope we don't need it.