hello, the material itself is very good, the only downside is its assembly, especially the passage of the cord of the protective net, a real hassle, moreover it does not close when it is in place at the top of the poles, I am worried during winter storage, everything is going well for now, best regards.
all ok
Very complete website, information available and easy to find. Good advice. Good explanations. Good product description. Very good quality of the product and easy to assemble. However, at delivery, some parts were missing but customer service is very responsive and sent them to me quickly and free of charge.
Everything is in accordance with the promises
very responsive company
very good transaction
Very good quality of products, a bit expensive. A part of the order was missing, but after a phone contact, everything was sorted out.
Perfect provider, easily reachable and attentive.
Perfect material and advice
In accordance with the order. Delivery respected..
I am completely satisfied with my order, an advisor called me to ensure the correct size of the product. The delivery was quick and without issues.
Small issue on the site, regarding the choice of my replacement net, but a quick call to the technician and excellent advice.... Ps: too late for the referral I just had one bought for my brother....
Seller attentive, delivery within the deadlines, good quality material
everything perfect: the order, the delivery, assembly instructions, easy assembly. seems to be of very good quality I can't say more because not yet used
Super product
Delivery went well and on time. Solid trampoline that provides complete satisfaction.
Good service.
Excellent
Very responsive Very good quality material at first glance (assembled 1 week ago)
Very good. Good quality product, assembly according to the instructions, fast delivery.
The ordered products were exactly what we expected. Just, the delivery person did not contact us for the date and time of delivery (lucky, we were present)
I was absolutely delighted with your services and the little extra that makes the difference is your information and advice emails in case of strong winds or others.
Hello, Just a small remark about the delivery, the packages were delivered in a sad state. In doubt, I noted on the delivery slip 'subject to unpacking'. Because I thought that some material might have been damaged during transport. I even have photos to prove it. But fortunately nothing was damaged. Otherwise for everything else: the website, explanations on the site, the order, delivery times, quality of the material and ease of assembly, congratulations, I am very satisfied.
Hello Mr. Courteau, the Booster 430 trampoline is extremely solid and heavy due to the quality of the material. In 99.9999% of cases, it is the boxes that may arrive a bit damaged, but the material is never actually damaged. However, it is always advisable to mention reservations if needed with the delivery person. NB: the mention 'subject to unpacking' has no value if there was a problem. You need to mark precise and motivated reservations like 'box torn at the bottom' for example. The France Trampoline team.
VERY GOOD QUALITY CUSTOMER SERVICE
Serious, fast, good product
Carrier could not find the address hence a delivery in 6 days!!!!! Article conforms to our expectations.
Top-notch services, I absolutely do not regret buying from France Trampoline! High-end product, perfect delivery and ultra-efficient customer service! My children spend most of their time on the trampoline, they are thrilled and so am I!!!
Perfect service. Replacement of the jumping mat under warranty after 4 years of use, following initial tearing: no issues since. Replacement of the net and protective cover after 5 years of use, and extreme temperatures (-15° in the north to heat in the southwest in full sun): no issues since. The children, as they grow up, still enjoy using it... Small detail: the net seems thinner than the previous one. Second detail: a jumper weighs more than 80kg.
Order and delivery superb. The trampoline itself is perfect 'solid' aesthetic, the safety net is of very good quality. I even had to use customer service because the upper protection foams were missing at delivery, after contact I received the foams within 3 days.
Excellent product once assembled. But what a hassle to assemble given the extremely poorly made instructions (too much literature and not enough precise diagrams). We took nearly 7 hours. But we are very satisfied with our purchase
Everything was very well managed: from the order to the delivery! Ordered on Monday, delivered on Thursday at the time indicated by the carrier. Complete and very satisfactory merchandise.
Very good product the children are delighted
Very serious company, has a competent customer service; good advice, attentive to our needs, and above all friendly, easy to reach by phone. Quick order of parts and delivery.
trampoline of very good quality, robust, the kids love it
Very good just missing a cover to cover the mat
Very good
good brand, good contact and delivery in record time. Regarding the material, it is good but still, it is tough to assemble a trampoline. The documentation is not sufficient, more complete and realistic help on the ground would be appreciated.
Perfect
*****
Consultation of the catalog excellent just like the speed of dispatch of the ordered product.
excellent product: the children don't get out anymore! they are delighted!
Very good. The trampoline seems to be of good quality. The assembly is not simple and sometimes the diagrams are not explicit enough. The delivery was quick and without problems
I bought a net that my husband broke, he was 4 years old. Very good quality, nothing to complain about, I recommend.
Fast shipping, quality trampoline and very appreciated by our children (and the older ones). However, the roof of the trampoline was quite complicated to set up. The images do not quite correspond to the product received.
good size trampoline but a bit disappointed with the quality, given the price of the trampoline, the 3 safety straps to close the trampoline net broke after 2 days like paper so I hope that the trampoline will hold up over time and that it is of better quality than its straps by the way if you could send me others thank you in advance
Hello Mrs. M Mourmes, we have taken your request regarding the hooks of the protection net opening into account. We tried to reach you on your landline and mobile to get your more precise feedback on your problem. Indeed, we have not received any feedback on the opening hooks so quickly after installation. We wonder if there was a bad installation or perhaps a misuse. Could you please send us photos of your installed trampoline and the net door so that we can assist you? We will, in any case, send you new hooks by postal mail as soon as possible of course. We remain at your disposal. The France Trampoline team.
I had read the reviews on this same page before buying and frankly, I don't see what else to add to confirm the quality of the trampoline purchased. Moreover, I was well advised by phone, the trampoline is well suited to the use we make of it as well as to the child's age. Those who helped me set it up were amazed by the quality of the product.
Very good product
Information taken by phone before the purchase, very available staff, we were well guided. Delivery made within the deadlines, items very well protected and packaged. Assembly of the trampoline took about 2.5 hours (only error in the manual: positioning of the legs at 90° and not 45°!). Very satisfied with the purchase, trampoline which is very solid, well designed which is really reassuring. Not yet used as the grandchildren are not yet on vacation, to see therefore in use and with hindsight.
Great product that meets our expectations: It is a solid, durable product that offers safety guarantees. Thank you also for the delivery: the trampoline was delivered right on the day of the birthday (I had sent an email to specify the occasion, I received a call from your team who executed it despite the short deadline from Thursday midnight to Tuesday 9:30 am!!!!!) Kudos for the professionalism and follow-up... I think my husband will order a trampoline....for his catamaran!!!!
Very complete site. Very good quality product. Fast shipping!
in the France Trampoline range, but it's huge in reality! :) In short, to recommend with eyes closed, thank you & bravo.