The trampoline mat is of good quality.
Nothing to complain about, neither about the merchandise nor about the delivery, we are happy with our purchase of the skirt for the trampoline as we were with the trampoline last year.
The material seems very robust, the assembly of the jumping mat is very simple, that of the net a little less. The delivery went well. The only downside, the trampoline creaks already after 4 days of use, ***
Well-presented product. Easy order on the site. Delivery on time. Very responsive after-sales service. Quality material.
I am satisfied with my order but disappointed with the carrier who never contacted me and came to the house without warning, fortunately I was home at the time of his visit.
Good but I still haven't managed to assemble it. The tubes are very difficult to fit into the brackets. The tool to spread and tighten the brackets is not effective due to its round clamp shape.
very serious site, good quality of material and impeccable after-sales service. frankly thank you.
perfect!
Good follow-up after purchase and a call from the carrier to schedule the delivery. Order processing was correct, a week of waiting. Which is very reasonable for a large package.
Very good.
very good product used by the whole family! the children enjoy it every day! order arrived on time and very friendly and efficient phone reception.
Fast delivery and the trampoline is great. Easy to assemble. It's perfect, our children love it.
warm welcome on the phone. Quick contact with an advisor, express delivery
Very good. Serious and reliable.
Completely satisfied
order ok but no email other than order in preparation, there was missing information regarding the delivery so the delay was longer than expected
Fast service and very quick shipping
Trampoline delivered very quickly. The trampoline purchased (a booster) is of excellent quality with impeccable quality to date. Our 3 daughters are having a great time. Thank you
package arrived complete, undamaged and on time
The trampoline is quite easy to assemble. It seems to be of very good quality compared to those of our neighbors. Excellent bounce on the jumping mat. Velcro very practical inside for the children to easily close the opening.
Appolo sport 300 trampoline. Very good quality trampoline, integrates perfectly into the garden. Good practical dimensions for training and not too bulky. Nice effect and a delight for the children. Assembly was relatively easy. Only problems with the ladder and the trampofoot. Delivery on time with arrangements.
the products are good but the shipping costs are very very expensive
Hello, We have noted that you are satisfied with the caps for poles delivered recently and we thank you for your trust. Regarding the shipping costs, they were 14.40€ including VAT for a shipment from Bordeaux to your home within 2 days by carrier. We could ship by La Poste but the price would not be much more competitive either and the delivery time would not be as fast either. We remain at your disposal. The France Trampoline team.
Fast and correct delivery, quality product. Small issue with assembling the legs at first, otherwise OK, a bit expensive with no possibility of negotiation. One must not lose any screws as there are no extras.
Nothing to say about the entire service, order, delivery (3/4 days and call from the delivery person as requested), assembly (nothing complicated) and the product itself is great. Our little gymnast finally has a trampoline 𝑴𝑴.00 m allowing her to chain several movements in a row!
Perfect customer service!
a first phone contact led to a customized order, delivery time respected, delivery date agreed with the delivery person and respected by him. Simple, effective, in short: professional! The product meets our expectations. Only the manual could be updated with more detailed sketches and some photos.
Perfect service, everything is okay.
Excellent level of advice and involvement! A big thank you for your professionalism!!
Very good advice and follow-up from France Trampoline.
Nothing to say about the quality of the trampoline but the seriousness regarding the shipment of the jumping mat leaves something to be desired... moreover, charging for both the return and the sending of the new jumping mat is a bit much, which increases the final price by 30€... when one makes a mistake, one usually takes responsibility!!!
Hello, We thank you for your good rating on the ordered product which was a jumping mat. After checking, you had placed a first order for a jumping mat with a diameter of 2.44m with 48 springs of 180mm (from hook to hook and in your hand). We therefore called you before shipping to confirm these dimensions. You responded positively. After receiving the first package, you called us back to say that your springs are actually 160mm long while you had previously confirmed that they were 180mm. So indeed, in this regard, the return of the second jumping mat remains at your expense as you did not confirm the correct dimensions from the start. We cannot make mistakes in our shipments as you place the order and we also call to reconfirm the dimensions taken by you. We apologize for this inconvenience but we have gone further than any other e-commerce site on this verification point. The France Trampoline team.
Nothing to say. Perfect.
Perfect, everything was respected from the product description to the delivery time
perfect article fast delivery site to recommend
Fast shipping. Good communication.
Very good contact, very responsive.
I am very satisfied. You are well served by the post office, a quick response in return. Quick processing and very fast delivery. The product is very good. The kids can jump two days later! My compliments.
I am satisfied with the material offered by France Trampoline. However, I found the delivery times to be really long and my order was not processed correctly. So it could be better.
Excellent advice before the purchase. Delivery on time.
The order and delivery service took care to contact us to verify if the "references" we indicated were suitable for our trampoline. Quality service. Delivery on time.
Good product. Well delivered.
ALL TOP EXPRESS DELIVERY SOLID MATERIAL EXTRA JUMPING AREA ASSEMBLY OK ADVICE AND TELEPHONE RECEPTION ON POINT IN SHORT: TOP
Very good quality of the product - perfect packaging - very clear assembly instructions - my 5-year-old daughter spends her time on the trampoline and even the parents join in. I highly recommend this site - the quality of the product has nothing to do with what is sold in supermarkets or sports stores.
Very good quality rectangular trampoline, simple and quick assembly (with two people), delivery on time, quality packaging. Highly recommend :-)
Fast shipping. Good material.
Simple service but respecting the order. The delivery time of 3 to 5 days was not fully respected. We are very satisfied with the material and the customer service of FT.
Great service.
Very high responsiveness!
Order arrived late (afternoon instead of announced morning) due to the carrier, independent of France Trampo. Order arrived incomplete, notified France Trampo by email. France Trampo called me back the same day, apologized for the inconvenience, and IMMEDIATELY resent the missing package without even waiting for the carrier's confirmation: excellent customer service. The trampoline is in accordance with the description.
bien
Everything is great. Quality, deadlines, and customer service. Second trampoline purchased for the vacation home and still top-notch.