Serious team providing excellent follow-up. The interlocutors are polite and helpful, the quality of the products is impeccable, I am waiting to see in the long term.
Efficient and fast.
From ordering to delivery, everything went well. The assembly was long but easy by following the instructions and the children are really delighted.
I thank the France trampoline team for their service, I needed their service by phone several times. Nothing to say, very professional and human team, nothing to say, fast shipping.
precise, fast, serious.
The product perfectly matches the use my children want to make of it; The delivery time was perfect.
Quality product, delivered within the announced deadlines
Satisfactory service: advice, product quality, shipping price: no one at home to receive the package, I had to go pick up the package at the logistics depot. Not great!
Hello, we have understood your message. The carrier must deliver the package against signature contractually. Fortunately, he did not throw it behind a gate or hand it to an unknown neighbor, for example. Not being present at your delivery address as you indicate, it is better to go pick it up either at the delivery agency. The France Trampoline team.
very good evaluation., a very good order tracking. It deserves if we gave a score of 10/10
Very fast delivery and quality material
Quality trampoline. Slight issue with assembly: the legs cannot clip onto the frame, the tubes being too difficult to rotate. Delivery without problems. Assembly hotline available.
Efficient and fast service
Delivery in 4 days Sturdy high-end material Nothing to do with the budget trampolines Quality and safety guarantee It has a price but an investment for the long term
Good service overall. The delivery posed no problems even if the desired time slot was not entirely respected. The after-sales service is quite correct: A spring was missing during the assembly of the trampoline which was immediately sent to me.
very good
good service item arrives quickly
Excellent material, too bad you don't make a net for a 4.90 trampoline with 12 poles. Thank you ***
Quality services, easy to assemble, fast and efficient delivery
Quick order taking, processing and delivery a bit slow without notification
Good service overall. The delivery posed no problems even if the desired time slot was not entirely respected. The after-sales service is quite correct: A spring was missing during the assembly of the trampoline which was immediately sent to me.
Very good quality product. Shipping cost too expensive for an order of a protective cover
Hello, we thank you for your positive feedback on the protective cover. The shipping costs are clearly mentioned before you place your order. They are 12 euros for an accessory. We send your package to a professional carrier who often delivers within 48 hours after ordering. Such a level of service often reflects on the price. In the future, if a neighbor or family member has a trampoline, combine your accessory order with that purchase and you won't have shipping costs for the accessory. The France Trampoline team.
Friendly, professional, perfect... The delivery is more complicated, no real time slot and does not call for the first appointment as indicated.
Hello, we thank you for your comment confirming the receipt of a spare part, namely a jumping mat. We indicate on our website that the carrier only calls for leisure trampolines. The large packages. For a package under 25kg, we pass it to the DPD carrier (formerly EXAPAQ) who manages all small packages and cannot call before delivery. This is mentioned in the shipping emails. The France Trampoline team.
Fast delivery and very good quality trampoline. Only the delivery person did not respect the scheduled time, but that's another story...
Fast delivery. Very good quality product, easy to assemble. The kids are delighted.
Very satisfied
Jumping mat received quickly. Thank you
Product quality, ease of assembly (for 2) Speed of delivery. 1 small defective part: a phone call and you receive the replacement part from customer service in 4 days. Great. And the kids are having a blast!!!
Great service, fast delivery, and very good product! !
Very good material, quality, The color of the trampoline (green, black, gray) blends into nature Maximum safety
Satisfied with the quality of the product and the delivery, the site was recommended to us by our neighbors who are happy with their trampoline. I remain a bit disappointed with the assembly instructions which are not detailed enough for my taste, especially in the early stages of assembly.
Always very responsive even for accessories.
Magnificent trampoline, super sturdy, with very detailed explanations for assembly... our little children really enjoyed the "trampofoot". We are delighted with this purchase.
very happy
Nothing to complain about!!!
BRAVO for the welcome, availability, and professionalism.
The shipment was fast, I installed it 2 weeks ago, the protective mat seems to be of better quality than the original.
good quality products
Very good trampoline. Fast and careful shipping. However, the assembly instructions are limited, not very explanatory...
Very good material, technical assembly explanations leave something to be desired on how to put the protective cover on the protective foams of the metal masts as well as a lack of clarity for assembling the ladder.
Excellent service.
Nothing to report
Quality of products and telephone reception for after-sales service excellent. A downside regarding the carrier who gave us an incorrect appointment, which made us lose a day waiting for it.
Excellent value for money. Quality material. Shipping speed < 2 days.
Fast shipping, quality product.
Very good service!
Perfect
Good response to the shipping error. We are waiting for the missing items.
serious company close to the customer
Complete and efficient. Low shipping cost and perfect timing.
Good product, well explained assembly. Fast delivery but not within the requested time slot so the carrier had to come back and was unhappy.