impeccable product quality. fast and reliable delivery.
Delivery times more than respected. Product quality exceeds all our expectations. Robust, beautiful finish, and the satisfaction of being able to buy French! Good purchase. And the stars in our children's eyes.......... Thank you
good service, whether it is the deadline as well as customer service or order taking and especially quality material
very fast delivery (order placed on Sunday evening, delivery on Wednesday!). super customer service (a damaged sleeve, email sent and a few days later a new sleeve delivered). very high quality trampoline, very sturdy.
Very responsive customer service despite the fact that the net is no longer under warranty. very satisfied with the quality of the product as well as the website.
Very good phone contact for advice; good listening to the customer
Good product and fast delivery.
product completely conforms to its description and of good quality in use
Very satisfied, no regrets about the choice of provider. Thank you.
Customer service and transport provider are top-notch. Quality has a price, and this price concerning France Trampoline is justified.
good quality jump trampoline even if quite complicated to assemble. on the other hand, bad point for the delivery. first appointment, ok, but the carrier does not come and does not warn. I have to call. second appointment made. the carrier comes in the morning and not in the afternoon as agreed. in short, organization to be reviewed. it's a shame.
Super material, almost too good for the kids!
Service conforms to what is announced on the site (this is rare enough to note the quality of France trampoline's service with the best rating. No delivery or product quality issues. I warmly recommend the brand.
Very satisfied with France Trampoline, both for the quality of the product (which must be evaluated over time), and the quality and speed of product shipment. The email notifying the number of packages as well as the measurements to take upon receipt is very reassuring. Order placed on Monday, trampoline received on Friday (due to appointment for receipt). Pleasant carrier.
Excellent communication. Fast and careful delivery. Very good quality trampoline. The BEST!
Fast order, very friendly contact and especially excellent quality trampoline :-) thank you
The advice provided for choosing the trampoline based on users.... is remarkable. The description of the materials used is precise. The follow-up of the order, the sending of an email in case of storm risk in the region where you reside shows the professionalism of the company and the importance it places on its customer.
VERY GOOD
Nothing to report
your services are sublime.
Fast delivery, clear assembly instructions, quick and effective online help. The trampoline has not yet been tested. We are waiting for some rays of sunshine...
I found the phone contact perfect, the deadlines perfect, although I had a small issue with the carrier for my second order.. I think you should specify that when changing a tarp, it is preferable to change the springs at the same time. I believe I remember that the spare parts were not printed in the catalog you offer
Good
product conforms, good quality trampoline
very good quality easy assembly we are waiting for nice days to have fun I do not regret
excellent quality for this surround cushion, adaptable to trampolines not purchased from them, very good communication and very attentive to its future customers .... all ++++ for this Bordeaux company. very fast delivery (2 days)
Excellent material and complete and fast delivery! Really very satisfied!!!
Reactivity Quality perfect after-sales service
The only thing we really missed was more explanations on the assembly instructions for our safety net. 'Real' photos would help us understand in a more concrete way the method to use to assemble the net from start to finish. Otherwise, the contacts are very competent and very friendly.
hello, we thank you for your comment and we have forwarded this to the custom nets service. This service remains available for any installation assistance from Monday to Friday. The France Trampoline team
We easily found what we were looking for on the site. The package arrived quickly, without any particular problem
Very good service performance, very good warranty handling on our defective mat. The children are very happy, very good quality material, nothing to do with supermarket trampolines. Much more bounce, much more robust material. Thank you
Hello, We thank you for your comment and your positive feedback. We indeed try to provide you with the best trampolines that will follow your children and your family for many years. Our products have nothing to do with the trampolines you find in supermarkets and we are happy to see that you have noticed it. The France Trampoline team
very serious company, very high quality material. Very good phone reception.
Very pleasantly surprised by the after-sales service. Very rare these days! Quick and efficient response ... Very satisfied
The trampoline is large and sturdy; it allows for significant jumps that delight our children
received on time, careful packaging, very good quality material in every detail, very complete assembly instructions, very easy assembly
Professional Very good material
very satisfied with the after-sales service
nothing. perfect.
very good quality material issue upon receipt: I ordered 2 items that were brought by 2 different delivery people on the same day and I was not informed of this so I didn't know if I should accept the first package it would be wise to inform beforehand of this situation
Hello, indeed for your case, we used 2 carriers: 1 for the trampoline (managed by a carrier suitable for this type of package) and 1 for an accessory (managed by a specialist small package carrier). The delivery taking place on the same day is a simple coincidence. We thank you anyway for your comment so that we can improve this point internally. The France Trampoline team
good quality product, and very effective and friendly phone information
Very good seller and very good trampoline!
Good advice. Friendly contact. Ultra fast delivery.
Very happy with the product Delivery within three days! the product looks very solid!
following our order in September 2013 the springs were not the right size. we had to call you to get the right ones now problem solved good quality material
Great advice and after-sales service. Top product.
Super quality, ultra-fast delivery, very attentive and very responsive team, really nothing to say, I recommend!
very satisfied, the contacted people are nice and very serious, no problem...
Very professional
Fast and correct delivery now the weather has not yet allowed us to assemble the trampoline!!!
Just perfect I am delighted today my daughter will discover it because it is her birthday very good quality and I must admit I tried it and had a blast :) I recommend excellent quality/price ratio