Reliable and robust equipment, welcoming and responsive collaborators, it's perfect! Keep it up!
Good service commitments respected very satisfied
good advice (web page + phone), very fast delivery, quality trampoline...
Very good service, quality item delivered on time.
Deadline, delivery methods and date respected. Contact from the delivery company by phone ensured. Excellent preparation of the package: content and container. Description and assembly instructions of the material are clear.
VERY FUN AND EASY TO USE SITE. IMPORTANT CHOICE AND UNDERSTANDING OF THE PROPOSED ITEMS. SPEED OF SERVICE. DELIVERY IN A VERY SHORT TIME. ONE WISH ONLY TO INCLUDE AN EXPLANATION ON THE ASSEMBLY OF THE PRODUCT IN THE PACKAGE.
Hello, following our CT, we thank you for your constructive feedback. You purchased a replacement textile net which is normally quite easy to assemble. We will think about an assembly explanation for this type of product. The France Trampoline team.
Perfect! Delivery on time and compliant, the kids are delighted!
Fast and compliant shipping
Very satisfying
Responses to requested information were very quick, very good advice, very interesting offers. Delighted with the order and the products. Thank you very much everything was perfect!!!
Very fast shipping: order placed on the weekend received on Tuesday morning! Very good packaging. Item of very good quality. I practice running, I ordered the minimax indoor trampoline for bad days. Easy to learn, there are Reebook videos and others on Youtube. I love it :) Good online merchants deserve to be noticed, that's the case here :)
Deadlines respected.
Trampoline ordered on Sunday evening and delivered on Thursday morning. Perfect condition. Simple assembly and without help in 3 hours (trampoline, net, steps, ground fixings). I don't have much knowledge in trampolines but the quality seems good.
very good website and very good welcome, correct delivery time. however, big downside on the delivery, the company was supposed to deliver to us on Friday between 9 am and 4 pm, I waited all day and no one came. The carrier showed up at my home on Monday morning without warning me and left a notice of passage. I had to call them to reschedule an appointment and ask them why they didn't come and that they could at least warn when they can't come. They replied without apologizing that it was normal not to warn because the procedure was made that way. I think this procedure is detrimental to your future clients, that's why I am bringing this information to your attention. Best regards. Happy end of year celebrations.
Hello, Thank you for your comment and we apologize for the issues encountered with the delivery agency. They respect their appointment commitment 99.99% of the time. We have very few issues compared to the number of deliveries actually. Unfortunately, we cannot change this process just for us, and when we are informed of such an issue, we try to be very responsive and notify you as soon as possible. We renew our apologies and remain at your disposal. The France Trampoline team.
everything went as indicated
Order placed on a Friday, delivery on Tuesday. Excellent service. The trampoline is not yet assembled, I will give you my opinion on the material later.
Fast service. Delivery on time. The product is really great. The kids are delighted.
Good overall opinion either for the information provided by phone after delivery or for the carrier.
fast, personalized service. Attentive contact to our requests
Very fast delivery and quality product.
very good
GOOD INFORMATION FAST DELIVERY
Excellent service during the sale, delivery on time and good choice of delivery company
very serious order and delivery, I haven't unpacked the trampoline yet, since it's for Christmas, we are on December 20, but the phone service, the site, and delivery, nothing to say
very serious, very fast and careful delivery
very fast shipping. I haven't used the trampoline yet because it's winter.
excellent contact, very serious company. I canceled an order by phone and it was done in a few seconds with a very quick refund.
Super trampoline perfectly matching the description, received on time and with an excellent carrier
Fast and efficient. Excellent service.
very good contact by phone before the purchase, fast delivery regarding the trampoline: we will know more after Christmas!
Very good
Great material with easy assembly (2 hours) and impeccable delivery!! In short, highly recommended!
welcoming, fast, serious, and efficient service up to delivery. Now we just have to test the quality and longevity of the product!
Very fast delivery. The site is well done and very clear. The trampoline is for my children's Christmas. I haven't unpacked it yet, so I can't say anything about the trampoline.
happy with the service, fast and of high quality
Perfect personal responses for each customer, arrangements made for delivery, and delighted with my purchase (freestyle board)
Very good
We bought our trampoline from you, so it was easy to order the spare parts
DELIVERY ON TIME
The delivery was done without difficulty, the confirmation call on site is appreciated
A quality service, personalized follow-up, a commercial gesture, and of course the quality of the product make it unanimous with my family and myself. The trampoline is not yet assembled (Christmas gift). I am waiting to see but I don't think I will be disappointed...
Very satisfied. Nothing to say!
Perfect phone reception
The material is of very good quality. The assembly manual would benefit from being in color, making it more readable.
Good reception and follow-up but lousy delivery company. Next time I will be very demanding on this point.
Efficient and friendly team knowing how to advise well. Nothing to say about the delivery on time, recommended to others.
First of all, the presentation of the products via the internet interface is very well done - clear, concise, complete - Then, as soon as you call the commercial and technical support, the people know their products; freely, they give answers quickly, both technically and commercially; Finally, delivery within the announced deadlines. I just have to assemble the trampoline; to be continued. Best regards, Note: For the choice of stars on the site ***, we do not know what precise response we are responding to? is it a global evaluation!! the technical choice, the price, ...
Agreed hours by phone not respected on the day of delivery
serious company excellence does not exist, I take the number of stars just after thank you for your seriousness
This is the second trampoline I have ordered and I am still just as delighted!! My children love them!! It's an extra room in the house!! Even the older ones have adopted it!!